Mycrystalcushion Reviews 252

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Bought 2 cushions. Delivery was good but 1 cushion was marked. Tried to get in touch for replacement but it took almost a week for someone to reply to my email. After correspondence was received excel... See more

Rated 5 out of 5 stars

Very helpful indeed Awaiting order when I received a message asking for my full address as my parcel was sent back , very pleased they did as I wouldn’t have known what happened to it , (obviously... See more

Company replied

Rated 5 out of 5 stars

Sent a message on messenger and received reply straight away. Very helpful and showed me exactly what I wanted. I received my cushion quickly and well packaged. I also received a beautiful free gift.... See more

Rated 5 out of 5 stars

Thoroughly delighted with my purchase of 2 cushions! One is for a present and one is for myself. I had a job getting the website to work when ordering the cushions so had to order the basic cushion in... See more

Company replied

Company details

  1. Furniture Accessories
  2. Bedding Shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop

Written by the company

My Crystal Cushion offer Beautifully Designed Cushions which are adorned with SWAROVSKI® Crystals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Bought 2 cushions

Bought 2 cushions. Delivery was good but 1 cushion was marked. Tried to get in touch for replacement but it took almost a week for someone to reply to my email. After correspondence was received excellent service to supply new cushion.

6 August 2022
Rated 5 out of 5 stars

40th birthday crystal cushion

Sent a message on messenger and received reply straight away. Very helpful and showed me exactly what I wanted. I received my cushion quickly and well packaged. I also received a beautiful free gift. I would 100% recommend My Crystal Cushion. Excellent thank you 😊

17 January 2022
Rated 5 out of 5 stars

Perfect Gift

Thrilled with this gift of the Angel wings version
Also the unexpected free gifts are amazing 🤩

10 December 2021
Rated 5 out of 5 stars

My Crystal Cushion

Ordered a christmas cushion from My Crystal Cushion ordering was easy on line, received cushion plus 2 small free gifts within a few days Staff in Customer Services were very helpful. Cushion is lovely and well packaged ,would recommend

1 December 2021
Rated 5 out of 5 stars

60th cushion

I bought for a close friend and she loved it. Great quality and well wrapped. Loved the freebies too x Beautiful gift.

20 November 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look