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MyCustomCar -The Seat Cover Experts Reviews 

6,580
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 717 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service and the user-friendly website that makes purchasing custom items remarkably simple. Many people are thoroughly impressed by the premium materials, noting that the finished products look fantastic and fit their vehicles precisely. However, some customers also noted that certain installation straps or Velcro fasteners were rather frustrating to adjust and failed to keep the covers securely in position. A few reviewers additionally expressed disappointment regarding unexpected fit issues or stated that the fabric materials did not last as long as anticipated over extended use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and perfect... See more

Quality

Consumers find quality to be positive, highlighting that the seat covers are well made and fit the vehicle... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of the... See more

Service

Users describe positive interactions with service, highlighting prompt problem resolution and helpful... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that the website is easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a dash mat to start with,was a mix up with what was sent,support could not of been better with the handling.Returned post paid and received replacement within 2 days. Went ahead and ordered the... See more

Company replied

Rated 5 out of 5 stars

Great fitting. Bought for a 2003 PT Cruiser. A very snug fit, but worth the effort to take the time ensuring which component is for which seat. Only one small question - two hook Velcro strips coming... See more

Company replied

Rated 5 out of 5 stars

Covers fit well. A better result to be had if you remove plastic seat covers on out side of seats. Velcro attachments are a good improvement on usual ties. Head rest covers didn't pull in tight u... See more

Company replied

Rated 5 out of 5 stars

Fast ordering, quick delivery. We are very happy with the custom seat covers we ordered, they fit perfectly, look amazing, just like a new car. Bit of fun for a couple of oldies to fit under seat,... See more

Company replied


Company details

  1. Car accessories shop

Written by the company

MyCustomCar.com.au is Australia’s leading website dedicated to custom fit car seat covers. Our custom fit seat covers are made in Australia for most passenger vehicles sold in this country since 1970 – that is over 4,000 different seats. Our skilled craftsmen will custom make the covers to your vehicles seat specifications giving you the very best fit and allowing you to use all the options including split rears, armrests and boot access. MyCustomCar.com.au has been developed by Sperling Enterprises to give customers the best customer experience in ordering custom fit car seat covers. Fabric and vehicle selection has been made easy and as your custom made covers will be made in our facility in Sydney they will be delivered to your door within 3 working days*. With over 40 years of expertise you have the comfort of knowing you are dealing with the industry experts and we can help you though the entire process from selection through to fitment. Sperling Enterprises is a 100% Australian owned family company and has been trading since 1971. Over this time we have learnt pretty much everything that there is to know about car seat covers and have a level of expertise that is unparalleled in the industry. We are constantly in contact with the car manufacturers and constantly updating our pattern library that goes all the way back to 1971 and includes over 4,000 seats.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(6,580)

694 reviews in the last 12 months

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Rated 5 out of 5 stars

Arrived in good time and fit well happy…

Arrived in good time and fit well happy with purchase

7 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Alan,

Thank you for your kind review! We're pleased to hear that your seat covers arrived on time, fit well, and that you're happy with your purchase. We truly appreciate your support and hope you enjoy your new seat covers for many years to come!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Great Product

Great Product. Fit very well to seats. Abit of a mission to install but worth it once installed.

9 February 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Flynn,

Thank you for your great review! We're so pleased to hear you're happy with the fit and quality of your seat covers. We know installation can take a little time to get just right, so we're glad you found it worthwhile in the end. We really appreciate your support and hope you enjoy your seat covers for years to come!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Amazing quality

Amazing quality, custom fit is perfect. Only took 2 weeks from ordering to delivery. Worth the wait to arrive in NZ. Highly recommend

15 June 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Jo,

Thank you so much for your amazing review! We're thrilled to hear that you love the quality and that the custom fit was perfect for your vehicle. We appreciate your patience while your order made its way to New Zealand and are so glad you feel it was worth the wait. Thank you for your recommendation and support — we hope you enjoy your product for years to come!

Cheers,
The MyCustomCar

Rated 5 out of 5 stars

This is the second pair of seat covers…

This is the second pair of seat covers I have purchased from this business.
Easy to navigate when ordering.
Excellent communication.
Great quality and easy to fit.

6 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Michael,

Thank you so much for your continued support and for choosing us for your second set of seat covers! We're delighted to hear that you found the ordering process easy, our communication helpful, and the quality and fit of the covers up to your expectations. We truly appreciate your loyalty and look forward to assisting you again in the future!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Great quality

Great quality, great communication, my go to for toddler proofing our vehicles

6 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Erin,

Thank you so much for your kind words! We're thrilled to hear you're happy with the quality and communication. It means a lot that we're your go-to for toddler-proofing your vehicles. We truly appreciate your support and look forward to helping you again whenever you need us!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Really good service

Really good service, great value for money.

1 July 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Wayne,

Thanks so much for your review! We're delighted you were happy with our service and felt it offered great value. We appreciate your support and hope to see you again soon!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Great service

Great service, speedy delivery and quality product

6 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Catherine,

Thank you for your wonderful review! We're so pleased to hear you were happy with our service, speedy delivery, and the quality of our product. We really appreciate your support and look forward to helping you again in the future!

Best regard,
The MyCustomCar Team

Rated 5 out of 5 stars

Good customer service

Good customer service. Informative and helpful. Arrived in super fast time. Quality product.

2 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi there,

Thank you for your fantastic review! We're so pleased to hear you found our customer service informative and helpful, and that your order arrived so quickly. It's wonderful to know you're happy with the quality of the product. We really appreciate your support and look forward to helping you again!

Cheers,
The MyCustomCar Team

Rated 4 out of 5 stars

neoprene seat covers and dash mat

I bought neoprene seat covers and a dashmat. The goods came promptly. They all fitted really well except the passenger side seat cover was a bit tighter fit and got about a 40mm tear on the seam between the neoprene and the material that goes around the back of the seat. I was very careful putting them on.
That was a slight problem, but the seat covers look very good.
Would buy from them again.

26 June 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi there,

Thank you for taking the time to share your experience! We're delighted to hear your neoprene seat covers and dashmat arrived promptly and that you're happy with the overall fit and appearance. We're sorry to hear about the tear on the passenger-side seat cover, especially since you were careful during installation. That's certainly not the experience we want for our customers. Please get in touch with our customer support team so we can look into this and help find a suitable solution.

We really appreciate your recommendation and look forward to serving you again in the future.

Best regards,
The MyCustomCar Team

Rated 5 out of 5 stars

Easy to order with a quick delivery…

Easy to order with a quick delivery time. But the straps to tie the seats are a bit frustrating to install. Seat covers appear to be good quality.

21 June 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Russell,

Thank you for your feedback! We're glad to hear you found the ordering process easy and the delivery quick, and that you're happy with the quality of the seat covers. We appreciate your comments about the installation straps and understand they can be a bit challenging. We'll share your feedback with our product team as we continue working to improve the installation experience.

Thanks again for choosing our product!

Cheers,
The MyCustomCar Team

Rated 4 out of 5 stars

Rear seat cover fitting issues for corolla cross

After several phone calls and two weeks once the seat cover was dispatched, it arrived quickly. The ties on the far outside could not be used & several of the ties interfered with the seatbelts/ sensors, which took some effort to avoid. Video did not show these or how to disconnect them. Once fitted the seat cover itself seems well made & is doing the job protecting the seat from kids.

30 June 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi there,

Thank you for taking the time to share your experience. We're sorry to hear about the delay in getting your seat cover and the difficulty you had during installation. We appreciate your feedback about the outer ties, the interference with the seatbelts and sensors, and the installation video not covering those steps. We'll pass these comments along to our product and support teams as they help us improve both the design and our fitting instructions. We're pleased to hear that, once installed, the seat cover is proving to be well made and is doing a good job protecting your seat from the kids.

Thanks again for your valuable feedback.

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Great seat covers

Great fit , look very professional

2 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi David,

Thank you! I really appreciate your feedback. I'm glad you think it's a great fit and looks professional.

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Great service went out of the way to…

Great service went out of the way to help over the phone, very happy with the seat covers.

17 June 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Michael, thank you for taking the time to leave us a review and share your experience with us. Much appreciated and enjoy your new car seat covers.

Rated 5 out of 5 stars

Great Fitting Dashmat and Good Quality…

Great Fitting Dashmat and Good Quality too.

2 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Adam, thank you for letting us know and share your experience with us. Happy to know you are happy with your dash mat.

Rated 1 out of 5 stars

They suck their so called "custom made…

They suck their so called "custom made seat covers" yet don't have plain black only embossed with RM Williams or Cat. etc. (extra $50?)I received two pr of Sperling S/C's Dash Mat & Full Set of Floor Mats all from custom car yet they won't refund on one pr seat covers despite being loyal customers and not being able to foresee a friend buying a pair as a gift?

30 July 2026
Unprompted review
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

HI Paul,
Thank you for your feedback, and please accept our sincere apologies for the long delay in responding.
We’re sorry to hear about your experience and understand your frustration, particularly as a loyal customer. We also appreciate that receiving a pair of seat covers as a gift was something you could not have reasonably anticipated.
We’d like the opportunity to look into this further and see what we can do to assist. If you can please help us by providing your ORDER ID to orders@sperling.com.au and mark it Attn Bec, so we can provide a solution for you.
Thank you again for your feedback and for your continued support.

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery. Thanks

2 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi there,

Thank you for your great feedback! We're delighted to hear you’re happy with the product and fast delivery. We truly appreciate your support and hope you enjoy it!

Cheers,
The MyCustomCar Team

Rated 4 out of 5 stars

Car seat covers

Order came in a good timeframe and communication was good. Happy with the quality of the product.

2 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Margaret,

Thank you for your feedback. We sincerely apologise for the delay in communication and appreciate your patience. We're glad your order arrived safely and hope you’re happy with the product. We’ll continue working to improve our customer updates.

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Seat covers for middle(back) seats…

Seat covers for middle(back) seats fitted perfectly. I am very impressed with the quality, look and fit.

2 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Vaughn,

Thank you so much for your wonderful feedback! We're thrilled to hear that the seat covers for your middle (back) seats fitted perfectly and that you're impressed with the quality, look, and fit. We put a lot of care into designing our products, and we're delighted to know they met your expectations. We truly appreciate your support and hope you enjoy your seat covers for many years to come!

Cheers,
The MyCustomCar Team

Rated 1 out of 5 stars

Requires a hole in the carpet

Very disappointed in the driver’s floor mat. I was not expecting to need to put a permanent hole in the carpet and attach it with a plastic anchor that is going to break easily. Why not make the mats compatible with the existing clips?

24 June 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi John,
Hi, thank you for your feedback.
I understand your concern about having to make a permanent hole in the carpet and use a plastic anchor. One of our customer service rep will be in touch with you to work out a solution for you.
Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Landcruiser 105 series

I bought the front and back row for a Landcruiser 105 series. There was a small section where the black edging tape had already come away from the canvas material on one of the head rests. Apart from that, the quality is good. Positives - website easy to use. Delivery was quick.

29 June 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Lynsey,
Hi, thank you for taking the time to leave such detailed feedback. We're glad to hear you found our website easy to use, your order arrived quickly, and that the rear seat covers fit well.
We're sorry to hear about the issues you experienced with the front passenger seat fitment and the edging on one of the headrests. We appreciate you bringing these concerns to our attention, as feedback like yours helps us continue to improve our products.
One of our customer service team member will be in touch with you to get your order number and a few photos of the fitment and the headrest, we'd be happy to look into this for you and work towards a suitable solution.
Thanks again for your honest review, and we appreciate your support.

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