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MyDocExpress Reviews 136

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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the convenience and efficiency of the service, particularly for obtaining medical certificates quickly and without needing to visit a physical clinic. Many appreciate the fast response times and the ease of navigating the website, making the entire process smooth and hassle-free. The quick delivery of medical certificates, often within minutes or an hour, is a frequently praised aspect, providing a reliable solution for urgent needs. However, some customers mentioned a discrepancy where medical certificates were not received within the advertised one-hour timeframe, taking longer than expected. Additionally, a few people expressed a desire for the service to allow for previous dates for symptoms to enable more accurate diagnoses.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its speed, efficiency, and... See more

User experience

Customers had positive experiences with user experience, consistently praising its convenience and ease of... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the fast response and... See more

Website

People report positive experiences with the website, highlighting its speed and reliability for obtaining... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a life saver and super legit. I couldn’t get a med cert from my mother’s doctor and my Teacher is very manipulative good thing I found this website saved me all the hassle and stress

Rated 5 out of 5 stars

I like that they’re very efficient when sending the medical certificates. I also like that their website is very easy to navigate and very appropriate.

Company details

Written by the company

A telehealth company.

Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Disappointing but understandable.

Edited accordingly: I have a serious medical issue with my back and needed 10 days rest...they sent back certificate for 2 days. I was annoyed obviously and when I responded they said they would get another doctor to review the case. That finally happened and it was then explained that 2 days is given so I can go and see a doctor physically as it is a physical debilitating issue. Then kindly they understood my disappointment and offered to give a 50% refund, which was done.

I do really hope that they can clarify that on their home page for first time users.

6 June 2026
Unprompted review
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Reply from MyDocExpress

Thank you for your feedback. We are sorry to hear that you were unhappy with the outcome of your request.

To clarify, your medical certificate request was reviewed by a doctor. Based on the information provided, the doctor determined that a 2-day certificate was clinically appropriate and advised that any further extension should be assessed face-to-face by a rehabilitation medicine doctor or another suitable healthcare provider, particularly given the nature of your back condition.

We understand this was not the outcome you were hoping for, but our doctors can only issue certificates they consider medically appropriate and safe based on their assessment.

Rated 5 out of 5 stars

Very fast and convenient

Very fast and convenient, it makes the patients life more easy, loveit! in just minutes of sending my files, i already receive my medcert.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Questionable and Unprofessional Medical Certificate

Paying this much, I honestly expected a more professional and legitimate-looking medical certificate. The format looks questionable and poorly made, which immediately raises concerns about authenticity. I also noticed that the doctor’s signature here looks different from the signatures shown on other certificates online, making it even more suspicious. Whether it’s real or not, the presentation alone does not inspire confidence or trust. For a service that charges this price, the documents should at least look credible, polished, and properly verified.

11 May 2026
Unprompted review

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