Suzanne made a standing balloon cluster and a tabletop one for my daughter’s 18th birthday. I’m really pleased with the quality of the balloons. She gave me really helpful advice on ballon types and c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Suzanne was incredible! She made sure she took the time to understand my requirements and worked hard (and very honestly!) to provide a wonderful backdrop for my daughters birthday party within my... See more
Company replied
Suzanne understood what I wanted for my son's 18th, helped me with my choices and gave excellent advice about balloon care. They are an excellent purchase. Really happy with how easy they were to col... See more
Company replied
We've been ordering balloons from My Dream Party Shop for a few years and the quality has always been exceptional. The balloons are done so beautifully and last sooo long & the choice is there for m... See more
Company replied
Company details
- #2 of 18 best companies in Party shop
- #1 of 2 best companies in Balloon Artist
- #2 of 4 best companies in Balloon Shop
Written by the company
My Dream Party Shop is an online party store helping you create your dream party. Premium handpicked modern party supplies, tableware and stylish decorations. Gorgeous themes for adult and children's birthdays, baby showers, hen parties, Christenings, weddings, and any special occasion. We have a handy click and collect by appointment service for local customers. If you live locally to Ruislip we offer a huge range of helium and air-filled balloon designs for collection including number columns, grab and go balloon arches, helium bouquets, helium numbers and personalised bubble balloons. These are all car friendly so no van required. We can also deliver for an extra fee ranging from £8.99 - £29.99 within up to 30 minutes from our premises covering areas such as Gerrards Cross, Denham, Uxbridge, Hayes, Pinner, Northwood, Moor Park, Eastcote and Northolt. If you have a larger private or business event we offer a full balloon installation service to your house, place of business or party venue. We can provide stunning balloon arches and backdrops for every occasion alongside a wide range of helium or air-filled balloon designs. We also offer hire of cake plinths, LED signs, children's character cut outs, jungle party props and more. Check out our amazing reviews. Our loyal customers love our excellent customer service and the longivity and creativity of our balloon designs. Get in touch with us today to discuss your event and how we can add the wow factor.
Contact info
413 Victoria Road, HA4 0EF, Ruislip, United Kingdom
- 02084000570
- info@mydreampartyshop.com
- mydreampartyshop.com
4.9
Excellent
504 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Son’s 1st birthday
The balloons and signboard were brilliant really made the event special. Big thank you to Suzanne for making my son’s first birthday a special one!
23 July 2024
Reply from My Dream Party Shop
Hi Roshan thank you for your order and taking the time to leave a review. So pleased that you were happy with your Teddy Bear Balloon Sailboard Arch and Number One Column. Hope to work with you again in the future. Best wishes Suzanne
Could not recommend enough
Suzanne is incredible. I loved working with her. She was very responsive and her styling is beautiful. I fully recommend her to anyone wanting to add balloon styling to a venue for any occasion.
15 July 2024
Reply from My Dream Party Shop
Hi Lindsey thank you so much for taking the time to leave such a lovely review. I am so pleased that you were happy with my balloon installation service. Hope to work with you again in the future. Best wishes Suzanne
Great product and great service!
The balloons ordered were perfect for the event. Suzanne was very attentive and helpful and was very accommodating when I found an issue with one of the balloons, she resolved it straight away. Couldn’t recommend enough, very pleased with the product.
16 July 2024
Reply from My Dream Party Shop
Hi Jemma so pleased that you were happy with everything and apologies once again for the balloon dropping. I think the issue was the extreme heat and the giant balloon lost too much helium to support the extra weight of the confetti. Normally they are collected on the same day as a gender reveal so I will insist on this going forward to prevent it happening. Hope to see you again soon. Best wishes Suzanne
Easy purchase process
Easy purchase process, good communication about purchase and confirmation about delivery date
16 July 2024
Reply from My Dream Party Shop
Hi Ann thank you for taking the time to leave a review. So pleased that you were happy with our ordering process and your party supplies. Hope that you will shop with us again. Best wishes Suzanne
Everything was super easy and hit…
Everything was super easy and hit everything in one place. Suzanne is really lovely and made everything very easy
25 June 2024
Reply from My Dream Party Shop
Hi Gail thank you so much for taking the time to leave a review I really appreciate it. So pleased that you were happy with your balloon order and hope to see you again soon. Best wishes Suzanne
21st Birthday Party
The most amazing decorations for my 21st birthday party. Such good quality and looked beautiful!
25 June 2024
Reply from My Dream Party Shop
Hi Ella thanks for taking the time to leave a review. So pleased that you were happy with your sailboard backdrop, helium balloon bouquets and personalised bubble balloon for your 21st birthday party. Hope to work with you again in the future. Best wishes Suzanne
Brilliant balloons
Suzanne could not have been more helpful and the balloons were great.
22 June 2024
Reply from My Dream Party Shop
Hi Annabel thanks for taking the time to leave a review. So pleased that we managed to sort out your ceiling balloons in advance of the day and squeeze you into a busy period and glad that you were happy with the balloons. Hope to see you again. Best wishes Suzanne
Company cancelled my order
Company cancelled my order. THEN said they don’t have it in stock.
Stop displaying products that you do not have in stock.
19 June 2024
Reply from My Dream Party Shop
Hi Humayra we were really sorry that your £1.99 balloon order was no longer in stock. We have over 3000 products on our website and occasionally this may happen as we also run a successful balloon company locally so some balloon products may be used for local orders and be used before we have had a chance to update the website. The balloon that you ordered is now discontinued otherwise I could have ordered it in for you and posted it to you the following day. Your order came through at 08.05 and we emailed you immediately to confirm that it was out of stock and refunded you to ensure that you had to option to place an order with another company that morning. I am sorry that you feel this warrants a 1 star review from a company who has informed you quickly without delay and instantly refunded your order. As a very small company we work very hard to replenish out of stock items and we do all we can to ensure that products are accurately listed and do not intentionally list products that are not in stock. Items being out of stock is an issue that will occur with any online company but it is how the company deals with this situation that really counts and I feel that we do our upmost to inform customers quickly so that they can make alternative plans and most customers would count this as excellent customer service as we are communicating quickly.
Super service and Brilliant balloons
I had left ordering balloons to the very last minute and thought I woudl not find anyone able to help me but My Dream Party Shop could not have been more helpful. The balloon bouquets I ordered were beautiful, the instructions for collection were really clear and the care instructions also very thorough and helpful. I was delighted with them and can definitely recommend for stunning centrepieces
19 June 2024
Reply from My Dream Party Shop
Hi Ann thanks again for another order and for taking the time to leave a review. I am so pleased that we were able to squeeze you in with balloons for your company's 25th Anniversary celebrations and that you were happy with the end result and our collection service. I hope that we can work together again in the future. Best wishes Suzanne
Reply from My Dream Party Shop
Hi Colin thank you for taking the time to leave a review it is really appreciated. So pleased that you were happy with our online helium balloon booking system via our website and our collection service. Hope your wife liked her personalised orbz balloon and hope that you will order with us again the future. Thanks Suzanne
Highly recommended! 🔥😊
Always a pleasure to be working with Mrs Evans. She listens, she is friendly, prices are reasonable and she consistently delivers to higher standards! 👏
14 June 2024
Reply from My Dream Party Shop
Hi Mrs Bamber thank you so much for taking the time to leave a review. So happy that you were pleased with this year's prom balloons and our customers service and lovely to work with you again. Best wishes Suzanne
Money orb balloon
I recently ordered a money orb balloon from my dream party shop and I was sooooo impressed.
Ordering process was really easy and everything was prepared immaculately and efficiently!
Will defo order again in the future!
16 June 2024
Unprompted review
Reply from My Dream Party Shop
Hi thank you so much for taking the time to leave a review. So pleased that you were happy with your money pop up balloon and hope to see you again in the future. Best wishes Suzanne
Well packaged
Items as described, well packaged and quickly dispatched. Cannot fault them
3 June 2024
Reply from My Dream Party Shop
Hi Mia thanks so much for taking the time to leave a review about our party supplies. So pleased that you were happy with your order and hope that you will order with us in the future. Best wishes Suzanne
Amazing company
Ordered a Beautiful balloon display, for my sisters baby shower, the customer service I received was 5* , they were so helpful and accommodating. Best company around for value for money. Will be ordering again.
9 May 2024
Reply from My Dream Party Shop
Hi Jade thank you for taking the time to leave a review. So happy that you were pleased with your baby shower balloons and hope to work with you again in the future. Best wishes Suzanne
Wonderful service
Wonderful service, with a smile even though I have arrived nearly 2 hours late for collection.
Displays were amazing and lasted over a week.
Highly recommended, will definitely be using again :)
17 May 2024
Reply from My Dream Party Shop
Hi Paulina so pleased that you were happy with your balloons and our collection service. We are happy to be flexible when possible if customers forget to collect their balloons as we understand how busy customers get on the run up to event days. Hope to work with you again in the future. Best wishes Suzanne
I would recommended Suzanne for her…
I would recommend Suzanne for her services. She is friendly, professional and helpful.
14 May 2024
Reply from My Dream Party Shop
Hi thank you for taking the time to leave a review. So pleased that you were happy with my balloon installation service. Best wishes Suzanne
Reply from My Dream Party Shop
Hi Helen thank you so much for taking the time to leave a review. Glad that you were happy with your balloon order and hope to see you again in the future. Best wishes Suzanne
This company was fantastic to deal…
This company was fantastic to deal with. Extremely prompt responses to my messages and very happy to discuss my needs with me.
Delivery was on time and we were delighted with the gorgeous balloons 🎈 just perfect for what we wanted and loved by the recipient!
30 April 2024
Reply from My Dream Party Shop
Hi Amanda thank you so much for taking the time to leave a review. So pleased that you and your friend were happy with your balloon arch and hope that you will order from us again in the future. Best wishes Suzanne
Reply from My Dream Party Shop
Hi Fran thanks for leaving a review and so pleased that you were happy with your husbands 60th birthday balloon display. Hope to see you again in the future. Best wishes Suzanne
Excellent service
Excellent service, detailed advice given and the balloons are still going strong after nearly a week
11 May 2024
Reply from My Dream Party Shop
Hi Sarah thank you so much for leaving a review. So pleased that you were happy with the helium 18th birthday balloons and hope that you will use us again in the future. Best wishes Suzanne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.