myeaacademy.com Reviews 70

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Very bad Company, bought one of their RedFox Grid Bots that blows up your account in no time. In the files they send you there is no detailed explanation, you have to figure it all out yourself, on th... See more

Rated 1 out of 5 stars

1. This company is deleting myfxbook pages for an EA when it blows or under performs, example: Prop Firms EA. While the product is still getting sold at their website! 2. I bought Promax Gold EA... See more

Company replied

Rated 1 out of 5 stars

Guys be carfull with this company, one of thems EA blown my 3 k account,when i asked for refund they gone and didnt talk with me. Guys they are 100% scamers check company address in google maps there... See more

Company replied

Rated 5 out of 5 stars

195 / 5000소스 TTS복사하기필기인식기번역하기자동완성 영어열기/닫기 아이콘 There was something very frustrating. The mail was not received and time passed. I asked the Facebook representative. And then it's settled. I a... See more

Company replied

Company details

  1. Software company

Written by the company

The First Trading Tools Academy with all verified products.


Contact info

2.2

Poor

TrustScore 2 out of 5

70 reviews

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Rated 5 out of 5 stars

195 / 5000소스 TTS복사하기필기인식기번역하기자동완성

195 / 5000소스 TTS복사하기필기인식기번역하기자동완성
영어열기/닫기 아이콘
There was something very frustrating.
The mail was not received and time passed.
I asked the Facebook representative.
And then it's settled.
I am a Korean who does not know English.
It's amazing that we can communicate through a translator.
Please review customer support through e-mail and Facebook messenger.
If you can't check the mail like me, I think there should be other means.

1 September 2021
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Reply from myeaacademy.com

Hello,

Thank you for this feedback we will always do our best to provide the support you need!

All the best

Rated 1 out of 5 stars

Waste of money

Waste of money. Worst customer service and takes long time to reply emails. time passes by so do license period. This review is on the Prop Firm EA.

The honest truth is it is profitable during demo account when I test whether it is profitable and met the requirements. That's on the older version which is the very 1st version/preset settings when they 1st release this product.

Prop Firm Ea update (v1.11) on website but in customer service they've sent me v1.12 which is not in the website at all, since 26/8/21 till 1/9/21 (present) no trades are executed at all. There's no detailed explanation on v1.12 at all. Compared to all previous versions they keep changing the recommended lot sizes and timeframe in order to reach the minimal drawdown.

Question is, why keep changing now when the bot proven to meet the requirements especially timeframe and lot size? What if someone use the very 1st few version settings and fail the prop firm challenge because of your flaws?

Now I'm in 3% loss on my FTMO challenge account and they have yet to solve this issue for me. The challenge account is expiring on 16/9/2021 and I have yet to receive any solution from them and yes, I'm still waiting.

---Update---
After 6 hours of their reply in my review, not a single email received from them till now even i repeated emailing them after their reply in my review. I don't think you call this as "soon as possible". How long do I still have to wait? lol. You have time to reply here but no time to reply more promptly on my emails on support.

31 August 2021
Unprompted review
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Reply from myeaacademy.com

Hello,

We are sorry to see you feel this way and would like to resolve this issue immediately.

In regards to the update the amount of trades opened throughout the week is based on the setting you are running, we also understand you might have preferred the first version of the EA however we are always working to improve our EA's with updates just as Apple and Samsung do with their products.

We would like to also address that the Prop firm EA was never intended for only funding firm challenges and was mainly aimed towards personal accounts however held the capabilities of passing the challenges hence the name.

As for our teams delayed response we sincerely apologize and would like to resolve this issue as soon as possible so please email us at support@myeaacademy.com with your order number.

All the best

----Update---
We apologize our EA support generally reply within 24 hours as stated on our website however i would like to ask you to please send me your email so we can ensure you receive an answer straight away!

Rated 1 out of 5 stars

STAY AWAY FROM THIS SCAM EA

Blow my $2k account with heavy DD and in the end had to cut loss with 70% loss. Keep blaming on customer and run away to take ownership of this mess.

USE THIS EA AT YOUR OWN RISK, AS IF u want to blow your account, BY ALL MEANS use this EA.

I had enough of this, hope you guys get the KARMA from it.

24 August 2021
Unprompted review
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Reply from myeaacademy.com

Hello,
We're sorry to see you feel this way however we would love to help you what EA and settings were you using?

Also we do not blame our customers however we point out that some of our clients do not set up the EA correctly or misuse it and end up blaming us for their mistakes.

Please email us at support@myeaacademy.com with your order number and we will try to help you.

Rated 1 out of 5 stars

Waste of Money and Time

Dont waste your time and money to buy this useless red fox bot. It kept opening the same positions end up with huge DD and lost more than 1.3K out of 2.2K in less than a week.

Now they are sending email and telegram to BLAME the clients instead of their poorly performed EA and of course NO REFUND.

24 August 2021
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Reply from myeaacademy.com

Hello,
We are sorry to see you feel this way.
Our Red Fox EA has been one of our best performing EA's for multiple months and you can refer to our myfxbook to analyze its performance however it is also being misused by some clients who use the aggressive setting rather then the low DD and expect the risk levels never to rise as we are sure you are aware the Forex market is unpredictable and the past week has been very volatile so even the best of traders has faced loss but this does not mean you should completely disregard all the profits the EA has made for you.

In regards to a refund we have a 14 day refund policy which states that refunds will only be made if the EA has made 0 profit throughout the 14 days with proof ofcourse.

Please email us at support@myeaacademy.com with your order number and we will try to help you.

Rated 1 out of 5 stars

Scamers

Guys be carfull with this company, one of thems EA blown my 3 k account,when i asked for refund they gone and didnt talk with me. Guys they are 100% scamers check company address in google maps there is some living houses,cant see any office around.

22 August 2021
Unprompted review
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Reply from myeaacademy.com

Hello,

We are sorry to see you feel this way, what EA were you using and with what setting?
As for a refund as per our refund policy we provide refunds within the first 14 days after purchase with proof of the EA not being profitable, however if you were running the EA for longer with aggressive settings or you don't understand and are unaware of how the Forex market works allowing your account to get blown then ofcourse you must understand that we are not to blame.

We would also like to address that it is inappropriate to call us scammers after using our EA's and making profit later deciding we are scammers once you experience loss, this is unfair judgement as a Forex trader should understand that the market is unpredictable and even the best of traders face loss.

We are always willing to help please don't hesitate email us.

We wish you all the best

Rated 3 out of 5 stars

Work in progress

The 3 star rating isn't because their customer service isn't good. It's because they're on the right track but still have a lot of work to do.

This week was extremely volatile, I had DD down to 80% and lost 42% after closing trades and salvaging the rest myself.

I own all of their EAs, because I love what they're doing and I want to support their company which is moving in the right direction.

MG Pro and Red Fox with All of the pairs this week involving CAD & AUD ran into huge DD like they did back in March/April this year. After many updates to the EAs, I expected major improvements, but the EAs still placed trades far too aggressively in such close proximity against a very strong trend.

Their EAs need major back testing in some of the worst market situations over the last decade to be properly prepared for future markets.

Also Their newest prop firm EA failed 3 different prop firm's test phase. It exceeded DD placing trades against strong trends and traded during and between news.

Don't get this review wrong, I'm still a fan and will continue to be and buy their products, I just expect more and better updates very soon.

We need at minimum 10% monthly profits with 5% DD. This doesn't need to be accomplished across so many pairs collectively, just focus on 1 if you need to but make sure it survives these conditions.

20 August 2021
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Reply from myeaacademy.com

Hello,
Thank you we are always doing our best however like you mentioned the market was very volatile this week and no trader or EA can predict an outcome like this and backtests can only prove so much as they're unrealistic, as for the prop firm EA this EA was not aimed towards funding firm challenges but personal accounts with the capability of passing funding firm challenges.

We will continue to do our best and provide top quality EA's and customer service.


We wish you all the best

Rated 5 out of 5 stars

Good Support and they constantly…

Good Support and they constantly updated our EAs

7 August 2021
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Reply from myeaacademy.com

Hello,
Thank you for your feedback we always do our best to ensure our clients are satisfied.

All the best
My Ea Academy team

Rated 1 out of 5 stars

Overclaim

Bought it, Run it with low drawdown set. And i quote "we can confidently say that no one will ever blow up account. 
It is fully hands free robot and it does everything automatically , it doesn't need daily check or any manually setting." And boom 80% Drawdown today. Any suggestion?

7 August 2021
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Reply from myeaacademy.com

Hello,
Thank for your feedback great to see Red Fox is the best EA you've had.

As for the high drawdown we always recommend only clients with high fundamental analysis to use the aggressive setting to ensure low DD.

All the Best
My Ea Academy team

Rated 5 out of 5 stars

Customer Service is excellent and the…

Customer Service is excellent and the real accounts give us a lot of confidence on the products.

4 August 2021
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Reply from myeaacademy.com

Hello,
Thank you for the kind words we will always work hard to provide the best for our clients.

All the best

Rated 1 out of 5 stars

Support is horrible

Support is horrible. The support chat really needs to take off the "We reply immediately" sign because it is very misleading to say the least. They don't reply immediately if at all. I had a few basic questions in regards to the new prop firm EA. Support doesn't even have the knowledge to answer my basic questions regarding the EA. I was looking forward to take advantage of the limited 15% off for 24hours but now I can't because support can't help me in a timely manner. I asked my questions hours ago. Still nothing. I wanted the answers before making a clear decision if I should buy the EA or not. The EA also states "VERIFIED RESULTS on myfxbook" but they don't provide any myfxbook link at all.

UPDATE* 08/10/2021

This is a reply to your reply. You mention that support got back to me. They never got back to me like they mentioned. I understand if they don't have the knowledge to answer my questions at the moment but they did tell me that they will email me the answers to my questions once they find out all the answers to my questions. I have yet to receive any email. Also, you have still yet to post any myfxbook for the EA. Now it doesn't really matter because its way too late. The EA is no longer on sale.

1 August 2021
Unprompted review
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Reply from myeaacademy.com

Hello,
We are sorry to see you feel this way however if you refer to our website you will notice our working days are Monday to Friday and as I'm sure you are aware yesterday was Sunday however our support team still got back to you regardless of the day and time zone difference, also some questions you asked were technical so the support chat had make sure with the technical team to not give you misleading answers. As for the myfxbook results they have not been set up online yet as we have been busy with the release but a verified myfxbook will be public soon.

Thank you for understanding

All the best
My Ea Academy Team

Rated 5 out of 5 stars

Swing VIP

I have been using swing VIP and it works well with low drawdown. This is a stable EA and I would highly recommended.

26 July 2021
Unprompted review
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Reply from myeaacademy.com

Hello,
We are happy to see our EA's meet our clients requirements.

All the best

Rated 5 out of 5 stars

nice ea

nice ea from my life

16 July 2021
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Reply from myeaacademy.com

Hello,
Thank you for your feedback our team will always continue to work hard to ensure your satisfaction.

All the best

Rated 5 out of 5 stars

Super fast response from the support

Super fast response from the support! Very helpful, please keep it up

11 July 2021
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Reply from myeaacademy.com

Hello,
Thank you for your feedback our team will always continue to work hard to ensure your satisfaction.

All the best

Rated 1 out of 5 stars

Waste of money

The mt indicator is completely useless and of course they refuse to give me a refund.

8 July 2021
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Reply from myeaacademy.com

Hello,

It saddens us to see that you think our indicator is a waste of money, as you know an indicator is only as good as the trader who uses it.

As for a refund sadly we do not provide refunds on our indicators because its performance is based on the individual using it.

All the best

Rated 5 out of 5 stars

Review

The bot has been working well so far on my demo. Let's see how it goes for the next few months

8 July 2021
Rated 5 out of 5 stars

RESPECT

With EA's ProMax and Red Fox I made 70% of profit in one week!
50% Pro Max and 20% Red Fox with low and aggressive settings at the same time.
The maximun drawdown I had was almost 20%.

Together with Sinry Advice they offer the best programs of the Market!!

Both deserves my admiration and my respect.
Great, impressive and superb job!!

7 July 2021
Unprompted review
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Reply from myeaacademy.com

Hello! Thank you for your feedback Mr. Martin,
We are happy to see you succeed!

All the best

Rated 5 out of 5 stars

Gold bot made profit for me only thing…

Gold bot made profit for me only thing is that it trades about 5 times a day at a certain time

5 July 2021
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Reply from myeaacademy.com

Hello Mr. Orlando,
Thank you for the 5 star review.

Due to the smart news filter and our strategic settings our EA's will take trades at a selective time to ensure you are making steady profit.

All the best

Rated 5 out of 5 stars

Red fox EA very Nice with little drown…

Red fox EA very Nice with little drown down, just hope it will keep working well.

2 July 2021
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Reply from myeaacademy.com

Dear Mr. Matthew,

Thank you for the positive review we will keep doing our best to keep you our clients satisfied.


We wish you all the best

Rated 5 out of 5 stars

With redfox EA I made 100% in a month…

With redfox EA I made 100% in a month with agressive option.Initial deposit was 2000 euros.

2 July 2021
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Reply from myeaacademy.com

Dear. Mr Gregory,
Thank you for the feedback, we are happy to see that even in a risky mode our EA's proved themselves.

We wish you all the best

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