My Equity Release ExpertReviews 

297
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Both myself and my wife Tina, would like to thank the whole team for there continuous throughout our whole process. We were kept informed at every stage and we asked some many questions. The respon... See more

Rated 5 out of 5 stars

We were guided from beginning to end. Everything explained very well by Andrew All paperwork arrived on dates given. Andrew was always on hand if any questions arose. Zoe too, was also very profe... See more

Rated 5 out of 5 stars

From my first contact with Paul Goulden financial adviser to completion by Equilaw.uk Solicitors everything went smoothly and quickly. I was kept informed of the progress from beginning to end. Equil... See more

Rated 5 out of 5 stars

They were able to find an equity release mortgage for our flat where others had failed. Although the process was lengthier than expected, they kept me informed promptly at each stage and worked throu... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

Our experienced team of Equity Release advisers will provide you with personal independent advice to help you make an informed decision as to whether equity release is appropriate for your circumstances and needs.

My Equity Release Expert

Written by the company

We are specialists
• Providing independent equity release advice with access to the whole market. Delivering a personal, professional,caring and transparent service. Offering both telephone and face to face advice at the client’s preference.
What We are not
• We are not a lead generation website that will sell your data to third parties. We are a company of highly experienced, qualified equity release advisers.
What We Wont Do.
• We will not bombard you with marketing literature or calls.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

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4.6

All reviews

(297)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Equity release

The process was smooth and the value assessed realistically taking account of work in hand. This is the second time I have used My Equity Release and I would thoroughly recommend their service.

15 November 2022
Unprompted review
Rated 3 out of 5 stars

The staff of My Equity Release Expert…

The staff of My Equity Release Expert were first class and responsive. Unfortunately, within your literature you promote the Solicitors Gilroy Steel and, on your recommendation, I used them. They are the opposite i.e., third class at best and particularly nonresponsive. If I were you, I would not associate your company with theirs!
John Earle

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Equity release Satisfaction

From my first contact with Paul Goulden financial adviser to completion by Equilaw.uk Solicitors everything went smoothly and quickly. I was kept informed of the progress from beginning to end. Equilaw.uk was the perfect choice of solicitors to handle my case. My wife and I are very happy we decided on an Equity release and the financial adviser and solicitors who dealt with our request could not have been bettered.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Cannot fault service

Cannot fault service. Kept me updated constantly. Everything explained clearly & in detail and I felt that my excellent advisor really had my back.
I also used same for my pension and this service was equally faultless.
I would highly recommend.

23 June 2022
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

From the beginning of the process I was kept fully informed of the progress of my case and in particular Kelly (Kirkham) was extremely helpful at all times. My queries were answered in a timely manner and I felt very confident that I was being provided with all relevant information. I would recommend the company for anyone looking into equity release.

25 May 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant any problem is solved with a call or email. You know exactly where you are at any time through the process so you know you are not left alone. I would recommend them if you are thinking of equity release.

4 May 2022
Unprompted review
Rated 4 out of 5 stars

A lifetime mortgage

In the main we had very good experience when using My Equity Release to obtain a lifetime mortgage using the equity in our home.

My only negative comment would be that the mortgage provider had on a couple of occasions asked My Equity Release to furnish them with additional information about our application, and looking back at the communications between then, it was only after we chased them up in some cases over a week after they had the queries from the provider did they mention that further information was requested. Had we been contacted sooner we could have easily provided answers and this would have reduced the length of time until completion took place, but once we had given them the information, the rest of the process went through smoothly.

7 March 2022
Unprompted review
Rated 5 out of 5 stars

Very good company very helpful Kerry…

Very good company very helpful Kerry and Steve where brilliant Steve got me a very good interest Rate all ways there to help if you have any questions I highly recommend
More 2 life
Thank you for all your support
Debbie Smith

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Best thing I ever done my advisor…

Best thing I ever done my advisor explained everything to me every which way he could be put me at ease left me to make up my mind until I was ready to commit all done now never been happierKnow what I have to do to keep things right with advise anybody took one month to complete thank you also very much for all you’ve done for me Ivor Eacock thank you so much

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Friendly, Honest and Efficient Service.

They were able to find an equity release mortgage for our flat where others had failed. Although the process was lengthier than expected, they kept me informed promptly at each stage and worked through any problems pleasantly and efficiently.
Particular thanks to Andrew Bedford, Paul Goulden and Kelly Kirkham for excellent service.

20 January 2022
Unprompted review
Rated 5 out of 5 stars

A most brilliant group of professionals .

It has been my privilege to be able to use this company , on numerous occasions over the past five years . ALL the staff I have dealt with have been extremely professional , but more importantly , treated me as though I were the most important person their company had to help . The personal touch was exemplary . Specific thanks on this occasion must go to Kelly Kirkham , Marc Jones and Paul Goulden , I thank you all for your attention and patience during this stressful time , at least for me.

14 January 2022
Unprompted review
Rated 4 out of 5 stars

Very nearly 5 stars

Generally a first class service. Some of the information & requirements were slightly confusing but overall the telephone support resolved issues quickly & effectively.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Difficulties overcome

This was not a straight forward equity release, as a number of issues arose with the small print details of the property.
Throughout these difficulties the staff at My Equity Release responded to help resolve the issues in positive ways.

20 October 2021
Unprompted review

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