Item was backordered- never fulfilled once available
I am extremely disappointed with my experience. My order was placed on 7-8-26, a backordered item that was ultimately never fulfilled. What makes this even more frustrating is that the exact item was available for purchase on the website just weeks later, yet my original order was never processed or prioritized. Now the item is backordered again, leaving me with nothing after waiting for so long.
It makes no sense that new orders could apparently be accepted while existing backorders remained unfulfilled. This reflects poor inventory management and disappointing customer service. I expected the company to honor outstanding orders before selling available stock to new customers. Unfortunately, this experience has made me lose confidence in ordering from this company again.








