My First Nursery Reviews 

48
•
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

The wardrobe I received was lovely quality and at a great price - cheaper than any of the other high street retailers. However customer service was hit and miss. After the expected delivery date of my... See more

Company replied

Rated 2 out of 5 stars

False advertising. It's not free delivery as the cowboy courier they use state that Falkirk is somehow in "the highlands" Nothing wrong with the item, but the website should be updated or they should... See more

Company replied

Rated 5 out of 5 stars

Order #1579 We ordered the Babystyle Bordeaux cotbed and chest of drawers with changing top from My First Nursery and had an excellent experience. Having found the same items on another site with t... See more

Company replied

Rated 5 out of 5 stars

Absolutely recommend this website. I bought a cot bed which arrived to Northern Ireland within 2 working days! Free delivery too might I add! The customer service was fantastic as the original cot bed... See more

Company replied

Company details

  1. Children's Furniture Shop

Written by the company

Shop for high-quality and affordable baby furniture at My First Nursery. We offer cribs, changing tables, dressers, gliders, and more, all designed to provide a safe and comfortable space for your little one to grow. Our extensive furniture range comes in a variety of colours and designs to match any home décor.


Contact info

3.9

Great

TrustScore 4 out of 5

48 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(48)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I recently purchased a Cot bed from My First Nursery website. It arrived with a dent (delivery courier fault) this was swiftly resolved by the team at My First Nursery.

Excellent customer service and support, with prompt communication. Highly recommend My First Nursery for any of your nursery furniture needs.

ORDER #1299

7 May 2024
Unprompted review
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Great service

Ordered the product from another company and it arrived damaged. Found the same item on your website and it arrived in great condition. There was a slight delay ( due to courier not yourself) but you resolved this immediately. Very happy and would order from you again.

17 May 2024
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Good Experience

Cot we ordered was delayed but kept us up to date with regular emails and offered alternative.

23 April 2024
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Quality items at a good price

Quality items at a good price. Delivery was quick and communicated well. Can’t wait for my little one to arrive to use my beautiful furniture.

ORDER #1261

29 March 2024
Unprompted review
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Very smooth

I purchased Obaby Stamford for our first nursery and am very pleased with an order.
The delivery, communication and assembly was very smooth. My husband found a process as entertaining as constructing a big Lego model
😄
Thank you, My First Nursery.

Order number: #1262

2 April 2024
Unprompted review
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 4 out of 5 stars

Good communication

Good communication with My First Nursery, competitive pricing.
Order has arrived and is missing a screw which has been difficult to buy another as it’s not UK made.

26 February 2024
Unprompted review
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Reply from My First Nursery

Thank you very much for leaving us a review, it really helps us out! If you do need further help with your order please do get in touch as we can have replacement parts sent out to you. All the best.

Rated 5 out of 5 stars

Everything was great apart from…

Everything was great apart from delivery took a day of work and was given a time of between 10-12 got a call at 4 to say it was not coming .

14 February 2024
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, delivered week earlier than expected! Great quality items and excellent customer service!

20 February 2024
Unprompted review
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

I bought the Obaby Madison Swivel…

I bought the Obaby Madison Swivel Glider Recliner Nursing Chair from My First Nursery and I am so happy with it. It's super comfy. Also communication with My First Nursery was great, they were really responsive when I had questions.

Order number: #1207

15 February 2024
Unprompted review
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Gorgeous cot

Very fast delivery..beautiful space saver cot just what we were looking for ..would highly recommend..Thankyou

18 January 2024
Unprompted review
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

customer service

fantastic service

24 January 2024
Unprompted review
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Reply from My First Nursery

Hi Paul, Thank you for speaking to me earlier on the phone regarding your review and explaining you have actually left this review by mistake for the wrong company. I would really appreciate it if you can amend your review to better reflect the customer service you did receive from us as it would really help us out. Thank you very much for your time. - Dip

Rated 5 out of 5 stars

Great quality and service

Really great products at exceptional prices. Delivery was delayed slightly due to the manufacturer but I was kept up to date by My First Nursery at all stages and the customer service was second to none.

19 December 2023
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Good Service

Item was basically nowhere else in the UK so was skeptical, but it arrived on time.

11 December 2023
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 4 out of 5 stars

Rocking chair

After an initial delay in delivery of this item the product arrived. It was easy to assemble and looks good. My wife is very happy with the chair, as it was a present for her birthday coinciding with the arrival of our first grandchild. Thank you My First Nursery.

21 November 2023
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Perfect service! 100% recommend!

The customer service was flawless - they couldn't be any more helpful, and gave lots of great advice to make sure we got exactly what we needed. Super quick delivery...honestly can't recommend this site enough. So glad we chose to shop here, perfect from start to finish 😊

31 October 2023
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Happy customer

Took a while to take the money from my account but once payments was taken the delivery was prompt. And the item is wonderful for our daughter, very light and compact for first cot. Thanks

31 October 2023
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Good service

No hassle develiverd on time amazing service

30 October 2023
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Well done!

Good clear website, delivered ahead of time with clear tracking. Cot lovely as online info, went together well. Many thanks.

11 October 2023
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Reply from My First Nursery

We are so happy you are happy with your new furniture. Thank you so much for letting us know, and we wish you all the best with your little one. ❤

Rated 5 out of 5 stars

I recently purchased the Obaby Stamford…

I recently purchased the Obaby Stamford cot bed from My First Nursery, and I'm thrilled with their excellent customer service and super-fast delivery. The cot bed arrived in perfect condition, and my little one is now sleeping comfortably. Highly recommend My First Nursery for hassle-free shopping! Thank you!

21 September 2023
Unprompted review
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

Rated 5 out of 5 stars

Absolutely recommend this website

Absolutely recommend this website. I bought a cot bed which arrived to Northern Ireland within 2 working days! Free delivery too might I add! The customer service was fantastic as the original cot bed I was looking at does not ship to N.I, My First Nursery were able to show me alternatives AND even discount it further so I didn't have to pay much extra. Better service than Amazon 👍🏻☺️ will be recommending you to all my new mama friends. Thank you!

3 August 2023
Unprompted review
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Reply from My First Nursery

Thank you so much for your review, we are happy to hear you have had a good experience and wish you all the best with your little one.

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