myGermany GmbH Reviews 840

Customer #51775314
Shipping estimate- €44. Actual cost once they received my parcel? €9999.00

I can not complete my order and ship my parcel, because no matter which specific shipping service or options I select, the absolute minimum cost is €9999.00. This is for a parcel weighing only 0.2 kg, and is roughly 19x13x2 cm. Obviously this cost is absurd.

When I e-mailed them before shipping anything to ask a question about how the payment will work for dropshipping, they replied the very same day.

Now that my parcel has arrived, they will not respond to me at all for several days now. I've tried email, I've tried contact form, no response. I have no clue what to do next. Somehow I doubt I will even be able to return my shipment to the sender. Be careful out there!

I received my package from Germany yesterday. I decided to combine several packages, and since they contained valuable and fragile items, I was more than happy to see how wonderfully and, most importantly, securely everything was packed from mygermnay team.A special thanks goes to Dora, who always helped me quickly and precisely with my questions and concerns.

I've used their services twice so far - 2 separate shipments to the UK with many items that required consolidation. The shipping costs were pretty reasonable (lower compared with their competitors that operate in the same country) and everything arrived on time (rather quickly I must say). The contents were well-secured so nothing was damaged/missing. The 60-day free storage is also a big plus. I fully recommend them and I'll definitely use their services again in the future.

MyGermany has consistently ensured that my items are inspected, consolidated, packed and delivered safely and soundly each and every time. The packaging team does a world class job and the staff at MyGermany have always gone the extra mile to accommodate my specific needs. Highly recommended! (•‿•)

Great performance...Despite the upcoming holidays, the package was delivered on time!

Excellent service with competative pricing and a fast turnaround. Every order I have made with them has arrived safely and in a timely manner.

This company is very professional. They keep everything i buy online in Germany well stored and safe for several weeks. They offer several services at a good prices.

shipping packages with myGermany very good, and contact with support team very easy.

Been using them to send car parts to Australia. Very happy with them.

The customer service has been very responsive in replying to queries. Excellent service and highly recommended

I recently ordered a package from MyGermany, and I’m thrilled with how everything turned out! The item arrived right on time and in perfect condition—no dents, scratches, or any damage whatsoever. The packaging was sturdy and well thought out, ensuring that everything stayed secure during transit. I really appreciate the care they put into getting my order to me safely. Communication was smooth, and tracking was spot-on, so I always knew where my package was. If you’re looking for a reliable way to ship from Germany, I’d absolutely recommend MyGermany—top-notch service all around!

I've been using mygermany service for almost three years, the experience is always positive (uses their service for parcel forwarding+ support on the parcel return). Their customer service always responsive and the parcel package is also very professional. Overall, I'm satisfied with their supports. I'll keep using their service for sure. It will be much better if they can offer more delivery options with low value products.

I've been using their forwarding service for years. They're fast and reliable except during the peak periods like Christmas & New Year. So far, I recommend using their service if you want to buy goods from the EU countries.

While myGermany was helpful initially, when a product arrived damaged and I tried to claim on the insurance they had sold me they simply ignored my emails.
Customer number: 49571501

I recently had the pleasure of using MyGermany’s services, and I must say, I am thoroughly impressed! The platform offers an incredibly smooth and efficient process for purchasing items from Germany and having them delivered internationally.

What stood out to me the most was the personalized customer support. They were quick to respond, super helpful, and ensured my order was handled with care. The entire shipping process was transparent, and my package arrived in excellent condition, well-packaged, and on time.

Great and reliable service, using for purchases available in Germany to transport to Hungary after consolidation. Special thanks to the team member Dora for support!

Amazing service. myGermany takes pictures of my things when they arrive, so i know that then right product is there, before i ship it again.

I love it!

My parcels were well packaged, they were delivered with no-damages.
Only a problem the “cost calculator” gives shipping charges lower than required.

I like the service very much. It’s unique and very efficient. They accept all kinds of alcohol from around Europe and ship it to other parts of the world.

They shipped my package immediately. The cost was very reasonable. The package arrived incredibly fast. I am very pleased!