spectralite glam Reviews 

Don’t buy there anything!
Nichts kaufen dort!

The order was cancelled within minutes after ordering. This was completely ignored and the cancelled Order was send out.
You will find no Impressum or valid contact details on their website. Only way to contact is via an email address to which no one replies. Stay away from this company- its only trouble and a bad experience!
And now I have to send back the product on my own expenses and still get charged with 15€ for administrative bs based on their terms and conditions.
PayPal is already informed and I will deny the receiving of the parcel.

Received faulty led mask. Sent several emails haven’t heard nothing back. I don’t want to assume but might be a scam

After reading all the reviews, especially the negative ones, I was absolutely terrified that I've made a big mistake.. I agree, tracking ID couldn't be more vague, there is no way of contacting customer service other than sending an email to which no one will respond BUT my mask arrived within the set timeframe, undamaged. I have been using it for a month now and I can see the difference. Maybe it's not the most comfortable, but it doesn't bother me that much giving the results! Definitely happy with the purchase!

Less then a Star!

I order the item, than I tried it to my friend house as I found out she bought one too and I realized I am allergic.
Since then I am trying to send it back due to the (since 28.04.2024)and the are just playing around and being impolite with me! When contacted customer service about 30 days money back quarantined got ignored full on.
I am still waiting for an address were I can send it back and they want give it to me!
It’s seems like a Scam to me…. Really disappointed!
Don’t WASTE YOUR MONEY buying anything on this website!

Do not buy from this company! They are impossible to contact, I have been trying to get a refund for weeks! My mask arrived broken, and I was told to send pictures of the broken item, which I did immediately weeks ago, and have heard NOTHING back. This was so much money and I am gutted, starting to feel as if I have been scammed. Please do not waste your money and buy elsewhere.

Avoid this company! They sent my LED mask with French instructions so I asked for English which they sent. The instructions don’t make any sense and I’m still no clearer on how to use it so have asked to return and now they won’t respond to me!

Order 1307 has not arrived. Ordered on the 24th April stated delivery 1st to 8th March. I received an email from My Glamoura this morning stating they delivered the order 14 days ago. I have followed the tracking tag since order which has been filling up each day - now nothing. Have I been scammed ?????
My Glamoura are you out there ? What happened to the order so far one star

Update - I have been contacted by 'Gabriel' of My Glamoura - the face mask I ordered has been delivered and everything appears to be working my wife has now used the mask 4 times so to early to see results.
Gabriel has been advised to improve their shipping instructions and delivery messages if they want to keep customers from being put off.
The mask arrived with only French instructions but was sent an English pdf copy the next day.
My wife does not find the mask heavy as others have reported, you need to lie flat for the neck attachment to fit properly.

After using the Gled Pro Light therapy mask, I'm genuinely impressed by the results.
My skin is starting to look better, and I appreciate the fact that it meets CE Europe Regulations, ensuring it's safety.Plus, the customer service has been really helpful, which makes the whole experience even better .I'd definitely recommend it to anyone looking to improve their skincare routine.
I give 4 stars because it arrived after 7 days not 6 as it's stated in there website.

I had a dead remote for the mask delivered. Customer service is accusing me of lying regarding the broken remote, several pictures sent and two videos.

This product is not UK or EU based so the customer service is very poor, avoid. This company is going out of its way not to give me a refund or a replacement product.

I am now going though a paypal claim to get my money back.

Update: Video provided. I have never gone through this process for any other product I have purchased online before. Appalling. I suggest anyone thinking of purchasing shop elsewhere, you'll find it very hard to get a refund.

Please do not buy this mask.
Very heavy and uncomfortable impossible to wear.
When contacted customer service about 30 days money back quarantined got ignored full on.

Scam scam