Ordered amaryllis bouquet from UK for my sister in Care Home in South Africa. Loved the pink/white/green coloring for Christmas. Was informed the flowers were not in stock so agreed to exchange for or... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m truly grateful for how accommodating the florist was with my requests. Even though the flowers I ordered were out of season, they did their best to make my vision come to life. Their customer se... See more
Company replied
Superb customer service! Flowers ordered were as expected, large bouquet, fresh, and gorgeous. Junipter reached out quickly after initial delivery didn't have success as no one home. She and the flo... See more
Company replied
Excellent customer service Ordered Sympathy basket of flowers from UK delivery to Norway. Early evening at home my email showed the florist unable to supply as ordered for following day. Did I wa... See more
Company replied
Company details
Written by the company
Our mission is to make your loved ones smile even though thousands of miles might separate you. Giving flowers is a touching gesture that creates happiness. Our job is to help our customers instill this delight with our beautiful bouquets. We operate 24/7 and spread joy every day with each bouquet delivered. This is why we are in the flower business – to put smiles on peoples’ faces! We love what we do and you can rest assured that your flowers will be delivered fresh and undamaged.
Contact info
Charlottenstrasse 75, 10117, Berlin, Germany
- +442035142981
- order@myglobalflowers.com
- myglobalflowers.com
3.4
Average
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MyGlobalFlowers.com
Hello Frederick 🌷
Thanks for your review! We’re glad the flowers matched the photos and that you found our service fast and reliable. Hope to see you again soon! 🌟
Reply from MyGlobalFlowers.com
Hello 🌟
Thanks for your feedback! We’re happy to hear the website was easy to use — we’re always working to make your experience smooth and enjoyable. 💐
Beautiful arrangements and On time!
Excellent service. Beautiful arrangement. Great job
1 November 2025
Reply from MyGlobalFlowers.com
Hello Bryan 🌸
Thank you for your kind words! We’re so glad you loved the arrangement and that everything arrived on time. Great service is our promise! 🌟
Glorious flowers, fantastic service
I ordered rememberance flowers for my father in law on the 31/10/25 @ 1100 from the UK. They were delivered@1830 on the same day in Italy. The bouquet was absolutely glorious and a stunning tribute to a much missed father and grandfather. The company contacted me to ensure that they had the correct delivery information, and contact details. I cannot recommend them enough
31 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Yasmin 💐
Thank you for your heartfelt review. We’re honored to have helped you send such a meaningful tribute. It means a lot to us that everything went smoothly and that the bouquet brought comfort. Sending warm thoughts your way. 🌹
I placed an order at 8:30 AM for…
I placed an order at 8:30 AM for same-day delivery — a roses with card and chocolates to Portugal — and everything went perfectly! The delivery was fast, the service excellent, and I could track the order easily. Very happy with the experience, highly recommend!
27 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Antonio 🌹
Thank you for the wonderful review! We’re thrilled everything went perfectly with your same-day delivery to Portugal. So glad you enjoyed the experience — we’ll be here whenever you need us again! 🎁
Excellent customer service
Excellent customer service
Ordered Sympathy basket of flowers from UK delivery to Norway. Early evening at home my email showed the florist unable to supply as ordered for following day. Did I want later delivery or full refund?
Email how long is later? Email the next day Email thats fine Email Florist will deliver basket as stated.
Email confirmed it was delivered and thanks for continued order. Email. Thank you for your service
Flowers are seasonal (I ran a business exporting flowers plants dried flowers and sundries from the Netherlands to the UK in conjunction with a Dutch company, hence my understanding of the problem and five stars)
23 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Martin 🌼
Thank you for your thoughtful and insightful review! We truly appreciate your understanding of the floral industry and are glad we could resolve the issue promptly. Your kind words mean a lot to us! 💐
They canceled the same day order near…
They canceled the same day order near 10hrs after ordering. Leaving me with no options and my anniversary in shambles. First they said it was due to high volume orders. Later they switched to laying the blame on me for an hour and a half drive is too far to deliver flowers for my GLOBAL flowers.
22 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello 💐
We’re truly sorry for the cancellation and the impact it had on your anniversary.
While we strive to fulfill same-day orders, high demand and delivery distance can sometimes affect availability. We understand how frustrating it was to receive conflicting information, and we regret that the situation wasn’t handled more clearly or proactively.
Your feedback is important, and we appreciate the opportunity to make things right. 🙏
I will never order from global flowers…
I will never order from global flowers again. I wish I could give this experience zero stars. I ordered flowers for my parents wedding anniversary and not only did they not have the flowers I ordered and paid for, delivery was 3 days late. At the very least I would’ve expected some kind of compensation for this but there was nothing.
21 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello 💐
We’re truly sorry for the delay and the missing flowers on such an important occasion. That’s not the experience we want for our customers, especially when celebrating something as meaningful as a wedding anniversary.
We understand your frustration and regret that compensation wasn’t offered proactively. If you haven’t already, please send your order number to order@myglobalflowers.com so our team can review the case and assist you further.
Thank you for sharing your feedback — it helps us improve and ensure better service moving forward. 🙏
You will not receive your whole items in order for sure.
The worst service ever I used in my life. If you want to ruin your event or special occasion just order through them.
16 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Muhammad 💐
We’re very sorry to hear about your experience. If any items were missing or incorrect, we’d like to investigate and make it right.
Please send your order number to order@myglobalflowers.com so our team can look into the issue and assist you further. Your feedback is important to us, and we appreciate the opportunity to improve. 🙏
International delivery. …
From ordering my flowers to letting me know of substutional one that were not at hand as I had them delivered to my family in another country, the whole service was fantastic. And delivered on time.
8 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Mr. Goncalves 💐
Thank you for your kind words! We’re so glad everything went smoothly with your international delivery. It’s always a pleasure to help connect loved ones across borders. 😊
Amazing experience
I sent a surprise gift to my brother in Salzburg from Cancún, and everything went smoothly. The florist contacted him to confirm the address, and the driver who delivered the flowers was very friendly. My brother said it felt like receiving a present from someone next door. I really appreciate how human and personal this service feels.
7 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Owen 🎁
Your review truly warmed our hearts! We’re so happy your brother felt the personal touch — that’s exactly what we aim for. Thank you for letting us be part of your thoughtful surprise! 💐
Beautiful flowers
Beautiful flowers, delivered on a Sunday, up 4 floors (no elevator). Perfect - thank you!!
12 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello! 🌷
Thank you for your lovely review! We’re so glad the flowers arrived perfectly — even up four flights of stairs on a Sunday! We appreciate your kind words. 😊
Delivery person steals candy
Flowers were okay. I ordered Rafaello with it which was not delivered. Customer support tried to gaslight me with unrelated very crropped photo of terrible quality of another delivery with another candy and did not budge. It was clear this was another door and another bouquet. I ordered from this site for two years, but no more. I hope those 10 euro were worth it.
4 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Aleksandr 🌹
We’re truly sorry for the frustration and disappointment caused by the missing Rafaello and the handling of your support case. That’s not the experience we want for our loyal customers — especially someone who’s trusted us for two years.
We did offer a refund for the missing item, but understand you chose not to accept it. Your feedback about the photo and communication has been noted and will be shared with our team to improve future service.
Thank you for sharing your experience — we genuinely regret losing your trust and hope we can earn it back someday. 💔
Thank you so much to the florist that…
Thank you so much to the florist that took the order for lollipop flower set in Berlin Germany (delivered on the 07/10/25) . The roses are beautiful my mother was very happy and on top you wrote out the note by hand (which was a lot). Everything came on time and the roses were perfectly fresh!
7 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Ana 🌹
Thank you so much for your beautiful review! We’re thrilled your mother loved the roses and that everything arrived fresh and on time. Handwriting your note was our pleasure — we’re always here to make moments special! 💌
daughter’s birthday disappointment
Ordered flowers for my daughter’s birthday on Friday, to be delivered on Monday. In Germany. I am in the US, and chose this company because they supposedly were able to deliver that day. I was not notified that they wouldn’t be able to deliver, and could not tell me when they could deliver, until day of, so it was impossible to have anything delivered from another company. Super disappointing.
6 October 2025
Unprompted review
Reply from MyGlobalFlowers.com
Hello Teri 💐
We’re truly sorry for the disappointment on your daughter’s birthday. We understand how important timely delivery is, especially for such meaningful occasions.
In some cases, confirmation of delivery can take up to two business days after the scheduled date, and we regret that you weren’t notified sooner.
Thank you for sharing your experience — your feedback helps us improve. 💖
Reply from MyGlobalFlowers.com
Hello Stuart 🌼
Thank you for your kind words! We’re so glad you enjoyed the service and the flowers. We’re always here to help brighten someone’s day! 💐
Great Service
Great Service, same day delivery and the flowers were beautiful and fresh❤️ would order again.
2 October 2025
Reply from MyGlobalFlowers.com
Thank you so much, Sean! We're thrilled you enjoyed the same-day delivery and fresh flowers. Your kind words mean a lot to us ❤️ We’d love to serve you again soon!
First time I used this company
First time I used this company, the delivery went very smoothly, the flowers good quality and matched the description. The recipient was very happy with the bouquet
4 October 2025
Reply from MyGlobalFlowers.com
Thank you, Mrs Marzari! We're so glad your first experience with us went smoothly and that the bouquet brought joy. We hope to delight you again in the future!
Reply from MyGlobalFlowers.com
Thank you, Janet! We're happy the flowers arrived right on time and made your day special. Looking forward to sending more beauty your way 🌸
Perfect delivery even to the remote…
Perfect delivery even to the remote area I have requested to delivery to brought to..
Recipient was very happy. Quality of the flowers was amazing!
4 October 2025
Reply from MyGlobalFlowers.com
Thank you for your lovely feedback! Delivering happiness—even to remote areas—is something we take pride in. We're so glad the flowers impressed and brought joy!
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