liar and you being scammed
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I like the bag but the zips are broken on arrival so the bag basically undoes itself all the time. Shame as otherwise it's awesome
Company replied
They are scammed me
They are fraudsters
Company details
Information provided by various external sources
At My Green Heart our aim is to make it easier for you to shop for eco-friendly, ethical, fair trade, sustainable, organic, recycled, plastic free and vegan products. As well as products that protect the planet and respect animals, we also have a range of products to help connect to your soul. Supporting mindfulness and wellbeing through yoga, meditation and spiritual products and gifts.
Contact info
The Chase, ME8 6AG, Gillingham, United Kingdom
- 07765005829
- sales@mygreenheart.co.uk
- mygreenheart.co.uk
1.3
Bad
94 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful
Found this shop through vodaphone and it’s beautiful the kind of place if I could walk around I wouldn’t leave without being bankrupt
21 April 2021
Reply from My Green Heart
This has to be our favourite review! Thank you very much :)
Would recommend!
Second time ordering from My Green Heart, really happy with the items and delivery, thanks!
20 April 2021
Reply from My Green Heart
Thank you for the lovely review Katie, we are glad you like your items :)
Reply from My Green Heart
Thank you for an amazing review! We are glad you loved your products :)
Speedy service and love the green…
Speedy service and love the green element to it through offsetting.
19 March 2021
Reply from My Green Heart
Thank you for leaving us a review, we are glad you are happy with the service :)
Reply from My Green Heart
Thank you for taking the time to leave us a reply, we are glad you are happy :)
Great products speedy delivery.
9 February 2021
Reply from My Green Heart
Thank you for leaving us a review, we really appreciate it :)
Love this company
Love this company! The order arrived quickly and we really love the products.
27 January 2021
Reply from My Green Heart
Thank you for leaving such a lovely review, we are glad you love your products! :)
Very fast turnaround time in which to…
Very fast turnaround time in which to collect my order. Lovely polite lady who owns this business, thankyou so much ! The wax melts smell gorgeous and the plaque was perfect for a Christmas gift x
27 December 2020
Reply from My Green Heart
Thank you for your lovely review! We are so pleased that you enjoyed your experience :)
Great communication and service
Great communication and service. Very fast dispatch. Thoroughly recommend.
16 December 2020
Reply from My Green Heart
Thank you for taking the time to leave a review, it is very much appreciated and we are glad you were happy with the service!
Great company, Great service, Great goods.
Used this company before and I can't fault them in fact they are more than.happy to go the extra mile. Delivery quick, goods of good quality can't fault them at all.
8 December 2020
Reply from My Green Heart
Thanks Dennis, what a wonderful review. You've brightened up our day :)
Reply from My Green Heart
Thanks for the review Vicki, we are glad you liked your item! :)
I bought two blue heart necklaces as…
I bought two blue heart necklaces as gifts and think they look great. The quality is really good and it all came packaged in a draw string gift bag and box. It's all reasonably priced and only took a few days to arrive.
24 November 2020
Unprompted review
Reply from My Green Heart
Thank you for the great feedback :)
Beautiful products at affordable…
Beautiful products at affordable prices. Simple and easy to use site with no issues with the order or service.
25 September 2020
Unprompted review
Reply from My Green Heart
Thank you for taking the time to leave us a review, we really appreciate it and we are glad you enjoyed your experience :)
Great product fast dispatch and amazing…
Great product fast dispatch and amazing value for money
13 September 2020
Unprompted review
Reply from My Green Heart
Thanks for the great review, we are glad you loved your item :)
Just found this website and I love it
Just found this website and I love it, will definitely be using again. Great items, beautifully packaged in recyclable materials, great quality products exactly as they appear online. Very happy with my order.
19 August 2020
Unprompted review
Reply from My Green Heart
What a great review, we are so pleased you liked your items. Thank you so much!
Long wait
I ordered on the Friday afternoon and the website said 2-3 working days including Saturdays. I received a dispatch email on Friday evening so expected my package on Monday or Tuesday. I had to wait til the Friday to receive it. I wasn't happy as one item was a gift which had to be given late.
Also one of the boxes inside was damaged. The items inside - biodegradable sanitary pads - were fine so I didn't bother returning.
I would possibly use this website again, but would be sure to leave plenty of time if ordering gifts.
8 August 2020
Unprompted review
Reply from My Green Heart
Thank you for taking the time to leave us a review, we appreciate all feedback. We are sorry this order took so long to arrive with you. We will monitor this with our courier. In the meantime we will refund you now for the postage you paid, as our way of an apology.
Fantastic as always
My order included:
A soap bar
A shampoo bar
A crystal pendant & a chain.
Everything was delivered really quickly and with zero waste packaging. I’m really happy with everything I ordered. The soap and shampoo bars are big, so they’ll last a long time. Great website- I’m always a happy customer when buying from here.
4 August 2020
Unprompted review
Reply from My Green Heart
Thank you for taking the time out to leave a review, we are glad you love your items :)
Excellent quality water bottles
Excellent quality water bottles, quickly sent.
1 August 2020
Unprompted review
Reply from My Green Heart
Thank you for taking the time to leave a review and we are glad you like your items! :)
I bought a yoga pants and wore it once…
I bought a yoga pants and wore it once and it had a ripped at the seam. Note this not a tight long legged yoga pants, very loose but still had a hole along the seam after one wearing. Nice clothes but quality is poor.
29 July 2020
Unprompted review
Reply from My Green Heart
Sorry to hear about this, we will send you an email now to resolve
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