Grub Club Pets | B Corp™ Reviews 

770
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly thrilled with the high quality of the dog food, noting that it has wonderfully improved their pets' digestion, skin conditions, and overall health. Consumers frequently praise the exceptionally helpful customer support team alongside a reliable delivery process that makes regular ordering completely simple and stress-free. Some reviewers were not happy with courier services, mentioning occasional delivery delays or unexpected issues with stock availability that caused minor disruptions. A few people also experienced problems when parcels were mishandled by postal carriers or when sudden changes in delivery partners caused notable inconvenience.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting how much their dogs love the... See more

Quality

People report positive experiences with quality, noting that their dogs thoroughly enjoy the food and thrive... See more

Service

Reviewers highlight positive aspects of service, frequently praising the reliable delivery, competitive... See more

Delivery service

Clients share satisfaction with the delivery service, noting that orders consistently arrive quickly and on... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and friendly support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my German Shepherd Kaylah are so happy we found Grub Club. She had terrible gut problems but that was resolved once she started eating All Day Buffet. We now get her food and various inse... See more

Company replied

Rated 5 out of 5 stars

Grub Club completely changed the life of my German Shepherd Kaylah. She developed serious problems with her gut and couldn’t eat any protein without developing bleeding and diarrhoea. I heard a tv v... See more

Company replied

Rated 5 out of 5 stars

I have a Cane Corso boy that is allergic to poultry and wheat. Everything we tried never made an difference to his coat and skin conditions until we decided to try Grub Club. He loves the food and enj... See more

Company replied

Rated 5 out of 5 stars

My French bulldog has not been sick since starting grub club. It’s an actual miracle (no joke). He is 5 years old and we have tried every kibble you can think of to get it under control and nothing... See more

Company replied


Company details

  1. #89 of 258 best companies in Pet shop

Written by the company

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


Contact info

4.8

Excellent

TrustScore 5 out of 5

770 reviews

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4.8

All reviews

(770)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant concept fussy eater

I absolutely love the idea behind Grub Club! My dog has a chicken allergy, so finding a good alternative protein source is always a priority for us, and insect protein is a brilliant idea.
The customer service was great, and the introductory offer made it really affordable to give it a try. She absolutely loved the treats! Unfortunately, she’s a very fussy dog and refused to touch the "All Day Buffet" food.
Even though the main food wasn't a hit for her picky palate, I really appreciate the brand, the service, and the quality of the treats. Definitely worth trying if you have a dog with allergies!

3 July 2026
Rated 5 out of 5 stars

Good for dogs with allergies

Reasonable price for a good quality food without all the fillers and additives. I like that there are wet and dry options so I can vary my dogs meals. Easy to adjust the subscription and delivery is fast.

26 July 2026
Unprompted review
Rated 4 out of 5 stars

Pricey but good!

This food has been great for our sensitive boy, his skin is loads better and he no longer smells! The service is great and the subscription makes it very easy to manage. Only thing I've noticed is he poops loads! Like 5/6 a day! Consistency isn't a problem, just the amount, and he's only a bulldog so not that big in the grand scheme. It's also a bit pricey but I'll pay it because it works! Would recommend!

24 July 2026
Unprompted review
Rated 3 out of 5 stars

My dogs eat it well enough but not seeing any benefit for the price.

My dogs eat it well enough, but after 3 weeks I see only two changes.

1. Vast amounts of poo, probably 3 times or more the amount I was getting on raw or tinned Butchers. After their morning poo it looks like someone let loose a baby elephant. I may need to carry bin bags instead of poo bags. This indicates a lot of indigestible filler, like potato, and unnecessary carbs.

2. My male GSD has sore and inflamed skin around the rear of his belly and inner thighs. The most he has ever had before is itchy paws at the start of the season. Coincidence, possibly

No change in coat condition, energy level etc.

I have stopped feeding it.

Once the inflammation clears up we will use up the other 6kg bag and see if it reoccurs. But wont be buying any more, there seems to be no benefit to justify the cost. Perhaps if you have a dog with food allergies this is a novel protein that will help, it is certainly no benefit to a dog on raw, decent tinned or decent cold pressed kibble.

23 July 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thank you for taking the time to share such a detailed review Graeme. We really appreciate honest feedback, especially when it covers specifics like this, because it helps us and other dog owners alike.

We're sorry to hear the experience hasn't been a positive one for your dogs, particularly the skin irritation on your GSD. That's understandably concerning, and we think your plan to reintroduce and monitor is a really sensible approach. If the inflammation does return, that would be useful information, and we'd love the chance to help you work through it if you're open to it.

On the stool volume, it's really common to see a noticeable increase when moving from raw or wet food to a dry diet, largely because of the difference in fibre and moisture content between the two formats. The good news is that this usually settles down once the gut microbiome has had time to adjust to the new diet, which can take anywhere from a few weeks to around six weeks for some dogs. If you'd like to chat through what you were seeing, we'd be happy to take a closer look at portion sizes and whether anything could be adjusted to help things along.

You make a fair point at the end of your review, and we'd agree that insect protein really comes into its own for dogs with food sensitivities where conventional proteins are causing problems.

If you'd like to get in touch, we're always available via phone, email, sms, and social media :)

Rated 5 out of 5 stars

The only food my dog agrees with

The only food my dog agrees with ! Other hypoallergenic brands didnt work. Would highly recommend!

20 July 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

That's so great to hear! It can be really frustrating trying food after food and not seeing results, so we're really glad your dog has finally found something that works. Insect protein is a truly novel protein for most dogs, which is often why it can succeed where other hypoallergenic options haven't. Thank you for the recommendation, and if you ever need anything, we're always on standby!

Rated 5 out of 5 stars

Love this for my frenchie

Love this for my frenchie. Recently added the powder and about to add some wet food in too!
Waiting for the puppy food to come for my new addition!

19 July 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

We love that you're going all in! The All-Day Buffet, Top Dog supplement and wet food together is a brilliant combination for your Frenchie. Frenchies can be such sensitive souls, so having a consistent protein source across their whole diet really does make a difference. And congratulations on the new addition! If you need any feeding advice as your family grows, just give us a shout:)

Rated 2 out of 5 stars

My dogs hated this food.

My dogs struggled eating this food to start off with. After 2 months of persistence they completely stopped eating. I have had no choice but to move them into a different food as they were losing lots of weight.
I have two small dogs, they found the dried food too big and hated the wet food as it doesn’t have any texture and completely smooth.
I have moved on to Wainwrights insect food as the kibble is much smaller and the wet food has more texture to it. They love it and I’ve had empty bowls morning and night for three days. In fact I’ve never seen my dogs eat so much all in one sitting.

3 July 2026
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Hi Teea - sorry to hear that your dogs didn't take to their new Grub as well as you'd liked. Our current dry food range is sized for all breeds but sometimes for very small pups, our customers find it easier to soften the food with some warm water or crush up into slightly smaller pieces.

In terms of the Wainwrights insect food, I'm glad they are enjoying it. It is a very different formula, with only 4% insect. It also has Maize Gluten Meal as a top 3 ingredient so it's worth keeping an eye on for sensitive pups :)

If there's anything else we can do to help out, please give us a shout! We also have another dry food recipe launching on Monday specifically designed for gut health support and sensitive pups - please feel free to drop us an email and I'd be happy to send you a bag to try out free of charge :) Thanks!

Rated 5 out of 5 stars

I have always been happy with the…

I have always been happy with the service I have received The deliveries are on time and with the minimum packaging

3 July 2026
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thank you Catherine! We're really glad the service and deliveries have been consistently good for you. We do try to keep packaging to a minimum wherever we can, so it's great to know that's been noticed. If you ever need anything, we're always here!

Rated 5 out of 5 stars

Oscar is so much happier

My boy Oscar was always getting diarrhoea, getting me up in the night several times, it was really getting to me, Since being on this food I’m sleeping all night, huge bonus. And his poos are perfect, easy to pick up and he sleeps better and he seems happier

1 July 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

We're so pleased for you and Oscar! We know how exhausting those nighttime episodes can be, so the fact that you're both sleeping through the night now is a massive win. Perfect, easy-to-pick-up poos are always a great sign that the gut is happy and the food is being digested well. It sounds like Oscar is really thriving on it. Thank you for sharing this, and if you ever need anything, we're always here for you both!

Rated 5 out of 5 stars

Allergies

We switched our dog to insect only food due to her rubbing her backside along the floor even tho she didn’t have a gland problem. The vet suggested it may be an allergy causing her to do that and it turns out she was right. No problems now, she’s been in this food for years

1 April 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

That's brilliant! The scooting can be such a tricky one to get to the bottom of, so it's great that your vet picked up on the allergy connection. It's one of those symptoms that people don't always associate with food sensitivities, but it absolutely can be. So glad she's been comfortable and happy on the food for so long now.

Rated 5 out of 5 stars

My little dog has been on this food for…

My little dog has been on this food for a while now.he has allergies and this food is brilliant .hes been on medication for his allergies but I’ve been able to half his meds since being on this food he has the perfect poo and he’s stopped his scratching .I’ve recommended this food to lots of my friends and there dogs love it too.

13 July 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

This is so lovely to hear, thank you Mair! We're really happy your little one is doing so well, and it sounds like the food is supporting him really nicely alongside your vet's guidance. Perfect poos and less scratching is exactly what we love to hear. And thank you for recommending us to your friends and being such a loyal customer over the last 2 years - it means a lot!

Rated 5 out of 5 stars

HAD TERRIBLE PROBLEMS WITH GUT AND SKIN…

HAD TERRIBLE PROBLEMS WITH GUT AND SKIN WITH OUR PUPPY FRENCHIE, AFTER 6 MONTHS OF LOOSE POO'S AFTER HER FIRST DINNER OF ALL DAY BUFFET HAD HER FIRST SOLID POO YIPPEE
SKIN WAS BETTER TOO BUT HAVE SINCE STARTED SCRATCHING AGAIN

18 June 2026
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

That first solid poo moment is such a relief, especially after six months of struggling! We're so glad the All-Day Buffet made such a quick difference to her gut. Frenchies can have really sensitive tummies, so that's a brilliant sign.
On the scratching coming back, it's really common for skin issues to have more than one trigger. Food sensitivities and environmental allergies can overlap, so even when diet is sorted, things like pollen, grass, or dust mites can still cause flare-ups, particularly at certain times of year. It might be worth chatting with your vet about whether there's a seasonal or environmental element alongside the food sensitivity.
If you'd like to talk it through, please do drop us a message and we'd be more than happy to help or have our vet arrange a call with you :)

Rated 5 out of 5 stars

Very happy customer

I have a regular subscription to the All Day Buffet for my dog and couldn't be happier with the service. Delivery is always reliable, and whenever I've needed to contact Grub Club, I've received a prompt and helpful response. Most importantly, my dog loves the food and eats every meal. She looks healthy, happy, and is thriving. What's not to like? I would definitely recommend Grub Club to other dog owners.

23 June 2026
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thank you so much, Anna! It's wonderful to hear your pup is thriving on the All-Day Buffet and loving every meal. That's exactly what we want to hear. We're really glad the delivery and service have been smooth for you too, and that you've had a good experience whenever you've reached out. If you ever need anything at all, we're always just a message away. Thanks for recommending us to other dog owners, that means the world !

Rated 5 out of 5 stars

Great food

Both my dogs have been eating the daily buffet for a few years now. Recommend it to everyone.
Shiny coats and healthy 💩
Rapid delivery too

2 June 2026
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thank you, Mandy! We love hearing that both your dogs have been enjoying the All-Day Buffet for so long. Shiny coats are such a great sign that the nutrition is doing its job, especially with all the omega fatty acids and linseed in the recipe. So glad the deliveries have been nice and speedy for you too. If you ever need anything, just give us a shout!

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