Myself and my German Shepherd Kaylah are so happy we found Grub Club. She had terrible gut problems but that was resolved once she started eating All Day Buffet. We now get her food and various inse... See more
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Review summary
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Grub Club completely changed the life of my German Shepherd Kaylah. She developed serious problems with her gut and couldn’t eat any protein without developing bleeding and diarrhoea. I heard a tv v... See more
Company replied
I have a Cane Corso boy that is allergic to poultry and wheat. Everything we tried never made an difference to his coat and skin conditions until we decided to try Grub Club. He loves the food and enj... See more
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My French bulldog has not been sick since starting grub club. It’s an actual miracle (no joke). He is 5 years old and we have tried every kibble you can think of to get it under control and nothing... See more
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Company details
- #89 of 258 best companies in Pet shop
Written by the company
Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 077998 28540
- hello@mygrubclub.com
- mygrubclub.com
4.8
Excellent
771 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Delivery company lost my grub
Delivery company lost my grub, while they were messing around grub club sent me a replacement, they replied to every email with speed and efficiency. Very impressed with the customer service and my pups love their grub!
29 July 2025
Reply from Grub Club Pets | B Corp™
Thank you so much for your kind words Ann 💛 We’re sorry the courier caused a hiccup, but so glad we could get a replacement out quickly and keep those bowls full 🐶✨ Hearing that Mac & Arthur love their Grub (and that you’re happy with our service) means the world to us!
Kibble that actually works for HA dogs …
Only kibble I’ve found that actually works for my girl and doesn’t set off her allergies!! Nothing else has ever worked as well as grub club for my missy ! If you’ve tried everything and had no luck I’d definitely recommend grub club !
1 August 2025
Reply from Grub Club Pets | B Corp™
This is amazing to hear Mia... thank you for sharing 💛 We know how tough it can be finding the right food for an allergy-prone pup, so it makes us so happy that Missy is thriving on her Grub. Huge thanks for the recommendation too, it means the world to us 🐶✨
No more itchy dog
I was dubious about trying Grub Club , but so glad I gave it a go Beans 13 year old beagle suffers from hot ,itchy dry skin and is constantly scratching and nibbling herself .
After being on Grub club for about a month her skin has improved so much and she has basically stopped scratching and nibbling .
She loves her her Grub Club
5⭐️ from Beans the beagle
29 July 2025
Reply from Grub Club Pets | B Corp™
This is wonderful to hear Erica ... thank you for giving Grub Club a go! 💛 We’re so glad Beans is enjoying her food and that her skin has improved so much in just a month. Hearing that she’s more comfortable and no longer scratching is the best news 🐶⭐ Sending lots of love (and ear scratches) to Beans from all of us!
Saw a tv article quite a while ago…
Saw a tv article quite a while ago about sustainable protein sources for human consumption and this was based on insects, so when I saw Grub Club I was very keen to see how it would be, we have two dogs, a young Olde English Bullgogge and an elderly Patterdale, so we have an age gap and a breed difference for comparison.
Both dogs are now thriving on Grub Club, healthy digestive systems, great “poop” consistency, shiny coats, clean breath…essentially it’s everything I’ve always wanted in a dog food, my dogs love it, its a sustainable food source, it’s not expensive (even better on subscription) when you see the benefits it brings.
29 July 2025
Reply from Grub Club Pets | B Corp™
Wow – what a brilliant review to read! 💛 It’s amazing to hear that both your Olde English Bulldogge and your Patterdale are thriving on Grub Club. Healthy digestion, shiny coats, clean breath and perfect poops is exactly what we’re aiming for 🐶 We’re also thrilled you value the sustainability side and that it works for both your dogs (and your budget!). Thank you for being part of the Club.
Onto the wet food now!!
Onto the wet food now!!
With the launch of GC's wet food, we have now moved onto a full GC diet. Dogs are loving the wet food.
5 August 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
That’s fantastic to hear! 🎉 We’re so happy the whippets are loving the wet food and that they’re now enjoying a full Grub Club diet. Here’s to many more delicious, tail-wagging mealtimes 🐶💛
From Jasper and Paddy 🐩🐩
I think you’re good and your service is wonderful … as do my two Poodles! Thank you 😊🐩🐩
29 July 2025
Reply from Grub Club Pets | B Corp™
Thanks so much for the lovely review, Judith 💛 We’re so glad your two poodles are loving their Grub... and that you’ve been happy with our service too. Big tail wags from all of us! 🐶
THIS COMPANY IS SCAMMING PEOPLE!!!!
THIS COMPANY IS SCAMMING PEOPLE!!!!! THERE PRODUCTS ARE TERRIBLE THEY HAVE MOUTAINS OF FILLERS IN THEM AND ITS ABSOLUTELY RUBBISH!!!!! STAY WELL AWAY FROM THIS COMPANY!!!!! THERE IS A REASON WHY YOU CANT REPLY TO THEM AND THEY ARE LIEING THE ONLY REASON I GOT A REFUND WAS BECAUSE I PUT A REVIEW UP!!!!!
1 August 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
Hi Eamond,
We're not scamming anyone. Your subscription was not cancelled before the order was processed. You emailed us to let us know at 11h27 and by 13h22 your refund was already processed and the order cancelled.
Within that time, you chose to send 7 emails to our team in all CAPS saying how we were scammers after we'd already let you know that your refund would be processed.
Looking at your Trustpilot profile, it seems like every company you deal with is "scamming" you and we're not the only ones you've tried to threaten with aggressive emails.
We hope you're doing ok!
It’s been a miracle food for my dog
My GSD dog was so ill with IBD & also had two other conditions, he lost so much weight I was so worried & so was the vet that he would not make it. Tried everything including medication but he didn’t improve. Someone told me to try Grub Club which I did & as soon as he started it he seemed to improve and now has put on 4kg in about 2 1/2 months. I never dreamt he’d each kibble as he’d always been a fussy eater with a sensitive stomach. I am over the moon and would say that this insect based diet has saved his life. Thank you so much.
25 July 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
Hi Carole, thank you so much for sharing this. We're genuinely moved by your story 💛
We're so happy to hear your boy is doing better and has gained weight after such a difficult time. IBD can be incredibly hard to manage, so it's amazing to know Grub Club has helped him turn a corner.
Our team (and our vet, Beccy!) put a lot of thought into creating something gentle, digestible and complete for dogs with sensitive tummies. Stories like yours make it all worth it 🐶✨
Sending you both a big virtual hug, thank you again for trusting us!
Excellent Customer Service
Excellent Customer Service. Recently had an issue with some dry food and received a prompt reply and replacement food. Have also received prompt replies to other queries.
4 July 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
Hi Richard, Thanks so much for the lovely review 💛
We’re really glad we could sort things quickly for you. Our customer care team is here to make life easier for both you and your pup, so it's great to hear you’ve had a positive experience.
If you ever need anything else, you know where to find us 🐶✨
This is the only dry dog food our dog…
This is the only dry dog food our dog will eat and it's packed with protein, so well done Grub Club.
2 July 2025
Reply from Grub Club Pets | B Corp™
Hi Joan, That’s what we love to hear 🐶💛
Thank you for the kind words! We’re so glad your dog is enjoying the food and getting all that good protein in. Big high five from the whole team and an even bigger tail wag to your pup 🐾
Finding a quality food that my hyper…
Finding a quality food that my hyper sensitive dog loves. Delivered to my door, that I can pause- or speed up when it’s delivered. And brilliant customer service and support
3 July 2025
Reply from Grub Club Pets | B Corp™
Hi Valerie, This is such lovely feedback, thank you! 💛
We know how hard it can be to find the right food for sensitive dogs, so we're over the moon to hear your pup is loving Grub Club. And it’s great to know our flexible delivery and support have made things easier for you too 🐶📦
We’re always here if you need anything at all!
Fantastic Product and Service!!
My dog suffered from extreme allergies. Grub Hubs wet food has been a godsend as she finds it tasty and it doesnt trigger an allergic response. Her allergies have now totally subsided. The subscription element is fantastic too!
15 July 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
Hi Chris, This is amazing to hear. thank you so much for sharing 💛
We’re thrilled that our wet food has helped calm your dog’s allergies and that she’s enjoying every bite. Hearing that it’s both tasty and gentle is exactly what we hope for 🐶
So glad the subscription is working well for you too. Big love from the whole Grub Club team!
Happy pet
My dog’s enjoys the wet and dry food. Her digestive
problem has gone. She also loves the chew sticks. Best of all is the fact that her health has improved and digestive system has calmed down.
2 July 2025
Reply from Grub Club Pets | B Corp™
Thank you so much for the lovely review 💛
We’re thrilled to hear your dog is enjoying the wet food, dry food, and chew sticks. Even better to know her digestive issues have cleared up and her overall health has improved. That’s exactly what we hope to achieve for every pup 🐶
We really appreciate you taking the time to share this!
Reply from Grub Club Pets | B Corp™
Thanks so much Victoria :) We're always here to help!
Really happy with this food
Really happy with this food, my French bulldog has a lot less itching, and doesn’t throw up anymore, he was always being sick on his previous food, he seems much happier now
26 June 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
Thank you so much for sharing this 💛
We’re so glad to hear your Frenchie is doing better. Less itching and no more sickness is such a win, and it’s amazing to know he’s feeling happier overall. That’s exactly what Grub Club is here for 🐶 We have thousands of Frenchies thriving on our food so we're really happy we can make such a positive impact on so many sensitive pups!
Big hugs to your lovely boy from all of us!
Our dog has a meat intolerance
I have been slowly moving over to Grub Club as our previous dog food supplier has dropped their vegetarian option, leaving Salmon as their only suitable option. After looking for suitable alternatives, Grub Club came up as offering both wet and dry hypoallergenic foods.
So far all is going well with today being her first day on all Grub Club wet food.
19 June 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
Thanks so much for sharing your journey with us Bryan 💛
We’re really glad you found us and it’s great to hear the transition is going smoothly so far. Our wet food is designed to be gentle on sensitive tummies while still being super tasty, so fingers crossed your pup continues to thrive 🐶
We’re here if you need any support along the way!
Grub Club are a great company to buy my…
Grub Club are a great company to buy my dog food from. They inform you when the next order is due to be dispatched. You can delay it if you want to ….or get it earlier than planned. Both very easy to do. My dog required insect food and Grub Club were there for me ! He was a fussy eater before changing his diet, but now loves his food. So, thank you Grub Club.
13 June 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
Thank you so much for the wonderful feedback Sheena 💛
We’re so glad to hear our flexible subscription has made things easy for you, and even happier to know your pup is thriving on his new insect-based diet. Hearing that a fussy eater is now loving mealtimes is music to our ears 🐶
Thanks again for trusting us and being part of the Grub Club pack!
Dependable
Dependable, fantastic service great products, game changer would definitely recommend 👍
12 May 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
Thank you so much for the amazing review 💛
We’re thrilled to hear Grub Club has been a game changer for you and your pup. Really appreciate the recommendation and support 🐶👍
My dog LOVES Grub Club
My dog LOVES Grub Club. She gets so excited for her delivery each month, she even tears the box open!
We changed her to a hypoallergenic diet to help with her sore, itchy skin. It's worked a treat! Her skin has cleared up and her fur is softer and thicker than ever.
8 May 2025
Reply from Grub Club Pets | B Corp™
What an awesome review Emily... thank you so much 💛
We love hearing how excited your pup gets for her delivery (we're picturing the box carnage already!) and it's even better to know the hypoallergenic switch has helped her skin and coat so much 🐶✨
Big hugs to your superstar unboxer from all of us at Grub Club!
Grub club is great
Grub club is great, they are always there to help you if you have a question. The staff are lovely and friendly. I have a very fussy whippet called poppy that is very fussy it's the first time I've been able to feed both my dogs on the same food. Oscar my Yorkshire shared his grubs but recently I've ordered for both, they really do love it. Great product. Thank you 😊
13 May 2025
Unprompted review
Reply from Grub Club Pets | B Corp™
This is such a lovely review Caroline, thank you so much 💛
We’re so glad to hear Poppy and Oscar are both loving their Grub Club meals! It’s no small win getting a fussy whippet and a Yorkie on the same food, so we’re thrilled it’s working for both of them 🐶🐶
Thanks for the kind words about the team too, we’re always here if you need anything. Big cuddles to Poppy and Oscar from all of us! 😊
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