I didn't track my order due to not having active notifications on it so it turns out it's been 2 days since it was delivered and I only went to retrieve it now. Package theft is pretty common in my re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just wow i wish all companies were like that. My order was shipped within hour after my order it online and next day i have received it in different country. Again Wow and big thank you to keep up goo... See more
My experience with My Hair Shop has been exceptional. The African soap and shea butter products I purchased have not only met but exceeded my expectations. The soap’s rich lather and natural ingredien... See more
I had to return items. I had to pay myself for the shipping label which is bizarre. Never experienced it before. Also, no easy way of returning. You have to contact the customer service. They of cou... See more
Company details
Written by the company
Myhairshop.nl offers a huge selection of the best hair products for every type of curl, coil, wave or straight hair to keep your hair looking and feeling great every day — from sulfate-free shampoos and deep conditioners, to detanglers and no-frizz finishing products.
Contact info
Hongkongstraat 20, 3047BS, Rotterdam, Netherlands
- 0031103130718
- klantenservice@myhairshop.nl
- myhairshop.nl
4.3
Excellent
15k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient Support
I faced an issue with the delivery address and contacted their support via WhatsApp. They responded and resolved my query quickly.
21 February 2024
quick delivery with good products
quick delivery with good products, would recommend
21 February 2024
The delivery was very fast
The delivery was very fast. Good products and good service
15 February 2024
very good
very good, quick delivery, and good price products. Nice range of products as well!
15 February 2024
Good and varied products are available…
Good and varied products are available and delivery is fast.
Am very satisfied
14 February 2024
It's came on time ,and very good
13 February 2024
Supersnelle levering en top producten!
23 January 2024
Not happy with service
I rate this just for the simple fact, that the workers from PostNL are very unprofessional on delivery at home, I’ve lost a client because i didn’t have a product on time not even delivered yet at my house, which I choose to be delivered at the address that it was suppose to, this site schould held accountable for this kind of mistakes to not happen again. I recommend the products but not the delivered service.
8 February 2024
Reply from My Hair Shop
Dear Rui Dias,
We are sorry for the inconvenience, and we have sent offoicial complaint to Postnl.
Regards,
Met Vriendelijk groeten,
------
Afdeling Klantenservice
Hongkongstraat 20
3047 BS, Rotterdam
Tele: +31 10 3130718
WhatsApp: +31 10 3130718
E: klantenservice@myhairshop.nl
https://www.myhairshop.nl
Fast delivery!
19 January 2024
No commentaar
17 January 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.