MyIQ Reviews 129,572

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 98,701 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the tests enjoyable, interesting, and insightful. Many people appreciate discovering their IQ scores and gaining a better understanding of their cognitive abilities, often feeling more confident as a result. The tests are described as well-structured, easy to follow, and challenging in a good way. However, some people were dissatisfied with the payment and subscription processes. Consumers reported being unexpectedly charged for monthly subscriptions after an initial small payment, often without clear knowledge or explicit consent. Many felt these charges were not clearly communicated or agreed upon, and difficult to cancel, leading to frustration and billing issues.

What people talk about most

User experience

Consumers generally find the user experience to be positive, with many enjoying the challenge and clarity of... See more

Payment

Clients express negative opinions regarding payment, with many reporting unexpected recurring charges after... See more

Subscription

Reviewers mention negative feedback about subscription. Many customers report being unknowingly signed up for... See more

Price

People report negative experiences with price. Many consumers feel tricked by hidden charges and unauthorized... See more

Artificial intelligence

Customers consistently note ambiguous experiences with artificial intelligence. Many reviewers expressed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What a rip-off! They bait you in, with what looks like a one-off test, for fun, that costs a pound. One week later, they take £29.99 out of your Paypal account, because you are now "on a training Pro... See more

Company replied

Rated 4 out of 5 stars

Just wanted to see how smart I am even though I know I do have some smartness in me next time I will think harder and do better next time. I won’t be doing it when I just woke up in the morning, but t... See more

Company replied

Rated 4 out of 5 stars

I took a sensible-looking test using MyIQ. Having paid a small amount, I was offered the chance to access more information about my strengths and weaknesses and hopefully improve my performance -... See more

Company replied

Rated 4 out of 5 stars

Pleasantly surprised by the results. I knew I had blown a couple answers by moving too quickly and not reviewing my response, but was genuinely surprised.

Company replied


Company details

  1. Educational testing service

Written by the company

MyIQ is a digital cognitive assessment platform offering a quick 5-minute online test to explore individual intellectual potential. The platform provides users with an accessible, user-friendly interface that delivers instant performance insights and cognitive metrics. Designed as a personal development tool, MyIQ enables individuals to gain a preliminary snapshot of their cognitive capabilities while emphasizing user privacy and convenience.


Contact info

4.1

Great

TrustScore 4 out of 5

130k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

It showed me the answers that were not…

It showed me the answers that were not mine instead of my answers. One answer it showed as skipped while I remember answering. This is the strangest test I took, the questions were nice though. Some of them are ambiguous, if it is intentionally, the test is flowed.

28 May 2026
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Reply from MyIQ

Dear CHERNYAKOVA/LIYA, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 1 out of 5 stars

ITS NOT JUST £1 THEY KEEP CHARGING

BE AWARE Its great to do the test but just be aware you are automatically signed up to a subscription. Like many others just did the £1 test at that point no indication of any further subscriptions any subsequent emails look like marketing which we all generally ignore, which is where they get you that's the point to cancel. At the time of the test no indication of any sort re a subscription and I definitely wouldn't have progressed if I had in fact I didn't pay first time and they followed up but again no subscription mentioned and |I though its only a £1 !!! - Now I've noticed it was easy to cancel but feel I was completely conned. Have requested refund standard reply have asked for complaint escalation and ombudsman still awaiting their reply. Its obviously poor practise even when I rang my bank they said they had loads of issues with this company. I will continue to try for a refund no one can afford to loose this kind of money this is such poor business practise and it should be banned just be warned

20 April 2026
Unprompted review
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Reply from MyIQ

Dear Wardle & Keach Removals , We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number WARDLEKEACHREMOVALS313267 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
MyIQ

Rated 5 out of 5 stars

Very insightful

28 May 2026
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Reply from MyIQ

Dear Jeff Nation, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

Completely shocked

Completely shocked, but I see why I cant get along with anyone 😕...

28 May 2026
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Reply from MyIQ

Dear ms.rmunozgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

Paul Brain

FUN to do and interesting to find out the results.

28 May 2026
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Reply from MyIQ

Dear Paul Rivera, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 1 out of 5 stars

Scam scamming thieves!

Great. Took test. Happy with score. Happy to pay the 99 cents too. However when and where in all the interactions leading up to during and after taking the test did i agree to pay an additional $30?!!
So the test that’s complete keeps on taking? Shame on yall!
DO NOT USE THIS COMPANIES SERVICES SHADY THIEVING CONDUCT!!!

28 May 2026
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Reply from MyIQ

Dear lanilovesjesusduck.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number LANILOVESJESUSDUCKCOM744649. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
MyIQ Team

Rated 1 out of 5 stars

This is a scam company

This is a scam company. When you think you are simply paying for a one off test result for £1 it signs you up to a subscription and takes £29.99 out of your account a week later. BEWARE. DO NOT GIvE THIS COMPANY YOUR DETAILS

28 May 2026
Unprompted review
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Reply from MyIQ

Dear Julianne Thomas, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number JULIANNETHOMAS909750 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
MyIQ

Rated 3 out of 5 stars

I don’t have any dislikes or likes…

I don’t have any dislikes or likes about it. I’m pretty mutual. I am slow at learning and adapting to test results, but I’m more hands-on than I am electronics or books.

28 May 2026
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Reply from MyIQ

Dear schomergmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

My profile.

Everyone should try this test. It's informative and insightful. Enjoyed very much and will pass on to family and friends.

28 May 2026
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Reply from MyIQ

Dear judithbestgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 1 out of 5 stars

It's a scam—hidden subscriptions were costing me 3700 RSD ($37) monthly

My mother took their IQ test and then asked me to pay for her results. I paid the $1 fee to unlock them, and she received them instantly. The problem is that four months later, I discovered they had been charging me $37 every month for a "subscription" I never signed up for.

The monthly renewal emails were sent only to my mother’s email address. Since she is not tech-savvy, she didn't realize what they were, and I remained completely unaware of the charges.

If I had knowingly signed up for a subscription and forgotten to cancel, I would take responsibility. However, I only authorized a one-time $1 payment for the test results; there was never an option to subscribe. Yet, somehow, I was being charged $37 every month.

This scam cost me about $150 total. My first payment was in January, and I only discovered the recurring charges today. I strongly recommend that no one use this site. The fact that it has a 4.1-star rating is suspicious and suggests their reviews may be manipulated by bots or paid testimonials.

Dear MyIQ: I am utterly disappointed with your service.

28 May 2026
Unprompted review
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Reply from MyIQ

Dear Zaky Zaky, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number ZAKYZAKY923314 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
MyIQ

Rated 5 out of 5 stars

KEEP IT CIVIL FRIENDLY

KEEP IT CIVIL &FRIENDLY

28 May 2026
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Reply from MyIQ

Dear costasgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 1 out of 5 stars

Don't take this test these people are scam artists

So you tell me to take the IQ test then you charge me and never sent the results I think these are all bullshit scammers!!!!!!

28 May 2026
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Reply from MyIQ

Dear jerold vega, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number JEROLDVEGA885561. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
MyIQ Team

Rated 1 out of 5 stars

Misleading Subscription Charges & Extremely Poor Transparency

I am extremely disappointed with this company.

What appeared to be a simple low-cost IQ test/trial has resulted in ongoing recurring charges of £29.99 being taken from my account for months without me fully realising. I genuinely believed this was a one-off payment and only later discovered the subscription had been continuously renewing.

To make matters worse, after requesting cancellation, I have now noticed multiple payments being taken within the same month, which is completely unacceptable and extremely concerning as fraudulent transactions.

Customer support has been very poor, with no response, and after researching further I was shocked to find many other customers online reporting very similar experiences involving unclear subscription terms, unexpected renewals, and difficulty obtaining refunds.

In my opinion, the sign-up process and subscription wording are not transparent enough, especially for something that quickly escalates from a tiny trial payment into substantial recurring charges.

I would strongly advise people to check their bank statements and PayPal automatic payments very carefully after using this service.

Very stressful and frustrating experience.

28 May 2026
Unprompted review
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Reply from MyIQ

Dear Wendy Polatajko, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number WENDYPOLATAJKO591828 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
MyIQ

Rated 5 out of 5 stars

Cool test

Cool test
Would recommend it

28 May 2026
MyIQ logo

Reply from MyIQ

Dear aaronwhittleygmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

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