I have just completed my first few days on keto after reading the “Ketogenic Bible”, and I am really impressed with this keto app. It makes tracking simple and actually helps me understand what I am e... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using this app ever since I switched over to a keto Paleo diet from the carnivore diet It’s been invaluable and helping me collect my macros and monitor my intake UpToDate, I have lost... See more
Company replied
This app makes it super easy to track macros, so you know when you’ve reached your limit for the day, based on a personal profile. It also gives tons valuable information about keto diet along with an... See more
Company replied
Very easy app for tracking. Bar code scanning or name look up is fast and convenient. I just wish it would include goals for water and fiber intake— or at a minimum, tell you your fiber intake given i... See more
Company replied
Company details
Written by the company
Keto Diet App is a powerful macro tracker with 1000+ low-carb recipes, guidance from health experts & 24/7 support line! Recipes, diet tips and expert info, all in the palm of your hand! Tracking food has never been easier - simply type the name, or use the barcode scanner and voice recognition technology!
Contact info
1111B S Governors Ave STE 21968, 19904, Dover, United States
- support@myketo.care
- myketo.care
4.3
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the app!
I really appreciate the reminders to enter my weight in my meals
24 January 2025
Unprompted review
Reply from Keto Diet App
Thank you so much for your feedback! We're delighted to hear that the reminders to log your weight and meals have been beneficial for keeping you on track. Small but consistent steps like these make a big difference in achieving long-term success, and it’s great to know the app is helping you maintain that routine.
Your commitment to staying on top of your progress is truly inspiring. If you have any other suggestions or features you’d like to see, we’re always here to listen and improve your experience. Keep up the fantastic work—we’re excited to continue supporting you on your journey!
The keto diet helps me stay on point…
The keto diet helps me stay on point especially being a diabetic. I really like the app with all of the information it provides.
24 January 2025
Unprompted review
Reply from Keto Diet App
Thank you so much for sharing your experience! We’re so happy to hear that the keto diet, along with the app, is helping you stay on track and manage your diabetes effectively. It’s wonderful to know that the information provided within the app is making it easier for you to make informed decisions about your meals and overall health.
Your commitment to your health is truly inspiring, and we’re honored to be part of your journey. If you ever need more tips or tools to enhance your experience, we’re always here to support you. Feel free to reach out to our support team via in-app chat or at support@myketo.care. Keep up the fantastic work—you're taking great strides toward your goals, and we’re cheering you on every step of the way!
The Keto Diet app has been a great tool…
The Keto Diet app has been a great tool for tracking my progress and holding myself accountable. Daily consistent tracking of meals and weigh-ins has been the key to losing 30 pounds in four months. I am 1/3 of the way toward my goal weight. And I feel amazing.
24 January 2025
Unprompted review
Reply from Keto Diet App
Thank you for your positive review and congratulations on your remarkable progress—losing 30 pounds in just four months is an inspiring achievement! We're so glad to hear that the app has been a helpful tool in keeping you on track and accountable. Your commitment to daily tracking is clearly paying off. Keep up the hard work, and know that we're here to support you every step of the way. If you have any feedback or suggestions, we're always eager to hear from you via in-app chat or at support@myketo.care!
Reached my personal goals continuously!
I’ve reached personal goals using this app 2 times throughout the last 3 years. I’ve been able to keep track of the macros I’m in taking daily and it keeps me accountable for my own health and well-being. No waiting on someone else to tell you if the foods you want align with your goals - the power is all in your hands!
24 January 2025
Unprompted review
Reply from Keto Diet App
Thank you for sharing your amazing journey with us! It's so inspiring to hear that the app has helped you achieve your personal goals. The fact that you’ve been able to stay accountable to yourself and track your macros consistently is truly a testament to your commitment to your health and well-being.
We love that the app gives you full control, allowing you to make decisions that align with your goals. Keep up the incredible work—we’re here to support you on your continued journey!
Reply from Keto Diet App
Thank you for the positive review! We’re so happy to hear that you’re enjoying the app and finding it both informative and user-friendly. It’s great that it’s helping you stay on track with your goals.
We’re here to keep supporting you, so if you ever need more tips or inspiration, don’t hesitate to reach out to our support team via in-app chat or at support@myketo.care. Keep up the amazing work!
I learned a lot mostly about my body
I learned a lot mostly about my body, my favorite foods and how to lose slowly. So very slowly. I have 3 odd to go.
24 January 2025
Unprompted review
Reply from Keto Diet App
Thank you for sharing your experience! It’s great to hear that the app has helped you learn how to approach your weight loss journey at a steady pace. Progress, no matter how slow, is still progress, and it’s wonderful that you’ve found a method that works for you.
You’re so close to reaching your goal, and we’re here to support you every step of the way as you work toward those final few pounds. Keep up the great work—you’re doing an amazing job!
Simple, accurate and almost perfect
I truly love the simplicity and tracking capabilities of this app. The Keto diet requires the majority of your meals be homemade for proper measurement and that’s great for me because I’m retired and love to cook. I’m also an empty nester. My husband and I both use your app and, like many couples find much more success have discovered a greater rate of success when we do things together. The only reason I’m not giving a 5-star review is that we can’t share my recipes.
24 January 2025
Unprompted review
Reply from Keto Diet App
Thank you so much for your great feedback! We’re thrilled that you’re enjoying the app’s features, especially since it aligns so well with your love of cooking and your lifestyle. It’s wonderful to hear that you and your husband are working together to achieve success on the keto diet—partnering up like that can really boost your progress!
We completely understand your desire to share recipes, and we appreciate you bringing this up. It’s something we’ll keep in mind for future updates. We’re so glad to be a part of your journey and look forward to helping you both reach even more milestones!
This awesome app helps me make good…
This awesome app helps me make good food choices. It is easy to log and scan the foods you are eating so you can adjust as needed. Love it!
24 January 2025
Unprompted review
Reply from Keto Diet App
Thank you so much for your positive feedback! We’re so glad to hear that the app is helping you make smarter food choices with ease. The ability to quickly log and scan foods is designed to give you flexibility and control, allowing you to stay on top of your nutrition.
It’s fantastic to know that you’re finding the app so helpful in your journey toward healthier habits. We’re committed to continuing to provide tools that make tracking and planning as simple as possible. If you ever need more support or have suggestions for how we can improve, don’t hesitate to reach out to our support team via in-app chat or at support@mykto.care. Keep up the amazing work—you’re doing great!
This app makes it super easy to log my…
This app makes it super easy to log my food and track my macros. I was able to lose 35 pounds very easily and have maintained my new weight for over two years. This app slightly gamified the weight loss journey and made it fun and somewhat of a personal challenge to see how many days in a row I could hit my goals. I can’t imagine putting anything into my body without first checking the macros against the app.
23 January 2025
Unprompted review
Reply from Keto Diet App
Thank you for sharing your experience! What an incredible success—35 pounds down and maintaining that weight for over two years is truly impressive! 🎉 We’re thrilled to hear how the app has made logging your food and tracking macros so easy and enjoyable.
Your commitment to checking your macros before each meal shows how dedicated you are to your health, and we’re so glad the app has been a helpful tool in that process. Keep up the fantastic work—you’re doing an amazing job!
Healthy Living
Once you get your head on straight and wrapped around your goal of becoming more healthy it becomes habit. I’ve been very strict with my diet and don’t allow myself to cheat. I’m down 60 pounds since I started and health wise I feel better.
24 January 2025
Unprompted review
Reply from Keto Diet App
That’s an incredible achievement—losing 60 pounds and feeling better is such an inspiring success! 🎉 Your dedication and discipline are truly paying off, and it’s wonderful to hear how the app has been part of helping you reach your goals.
Building healthy habits is a powerful journey, and we’re so glad to be supporting you along the way. Keep up the amazing work, and remember, we’re always here with tools to help you stay on track. You’re doing amazing, and we look forward to seeing even more of your progress!
Best Keto App
This is my first time dieting and this app has made it so easy for me to stay on track. I’ve lost 11lbs in 2 weeks!
23 January 2025
Unprompted review
Reply from Keto Diet App
Congratulations on your 11-pound weight loss in just two weeks—what an incredible start! We’re so excited to hear that the app has helped make your first dieting experience smoother and more manageable. It’s amazing to see you staying on track and making such great progress.
If you’re looking for even more meal inspiration, be sure to explore our Recipes section, filled with keto-friendly options to keep you on course. We’re here to support you throughout your journey, so do not hesitate to reach our to our support team at support@myketo.care if you need any assistance!
Easy to track and love all the recipes
Easy to track and love all the recipes. I’ve lost 10 lbs so far.
24 January 2025
Unprompted review
Reply from Keto Diet App
That's fantastic—congratulations on your 10-pound weight loss! 🎉 We’re so happy to hear that the app has made tracking your progress easy and that you’re enjoying the recipes.
If you’re ever in need of more keto-friendly meal ideas, be sure to explore the full Recipe collection. We’re here to support you as you continue to make great progress! Do not hesitate to reach ouf to our support team via in-app chat or at support@myketo.care. Keep up the amazing work, and we look forward to seeing even more of your success!
Simply a nice helpful app
Easy to use and great to keep track of meals, weight, and exercise !!! Customer service is friendly and informative. After my year subscription is up I am going upgrade to lifetime. Highly recommend to everyone !!
23 January 2025
Unprompted review
Reply from Keto Diet App
Thank you for your amazing feedback! We’re so glad the app is making it easy for you to stay on top of your goals, and that our customer service has been able to support you effectively. It’s fantastic to hear that you’re considering the lifetime subscription—your dedication to your health journey is truly inspiring!
If you ever need any help or have suggestions to improve your experience, we’re always here for you. We appreciate your recommendation and are excited to continue supporting you as you reach your goals!
Reply from Keto Diet App
Thank you for your wonderful review! We’re so glad you find the app user-friendly – that’s exactly what we aim for.
For even more convenience and inspiration, be sure to check out our Recipes section. It’s packed with delicious keto-friendly meals, all with nutritional information included to make planning even easier. Don’t miss our Insights section as well – it’s filled with tips, articles, and success stories to keep you motivated throughout your journey.
We’re here to support you every step of the way!
Love this app!
Easy to use app, good reminders and helpful insights. Really helping my weight loss journey.
24 January 2025
Unprompted review
Reply from Keto Diet App
Thank you so much for your kind words! We’re thrilled to hear that you find the app easy to use and that the reminders and insights are making a positive impact on your weight loss journey.
Your success motivates us to keep improving and adding features to support our users even more. If there’s anything you’d like to see in the app or any way we can make your experience even better, don’t hesitate to let us know via in-app chat or at support@myketo.care!
We’re cheering you on every step of the way!
SCAMMERS
Honestly, do not buy it! SCAMMERS! They have such a shitty way of stealing you, they start by saying is free, then that you need to pay this minimal amount and after this and this too, if you want the app to work properly this too, if you want to have access for a whole year cheaper, another amount and so on. And after even if you deny most of their extras, your card will still be charged every month under different names and they don’t agree refund nor nothing, they say you signed for it. Of course I’ll get my refund with revolut but be warned!
10 November 2024
Unprompted review
Reply from Keto Diet App
We’re really sorry to hear about your negative experience, and we understand your frustration. Our goal is to provide transparent and fair pricing, and we take issues like this very seriously. Please know that we’re committed to resolving any billing or subscription concerns. We encourage you to reach out to our support team directly at support@myketo.care so we can assist you with any charges. We truly value your feedback and are working to improve the experience for all users. Thank you for bringing this to our attention, and we hope to resolve it for you as quickly as possible.
Can't even manage my account to cancel
Can't even manage my account to cancel. Went to my email to manage subscription , and it sent me an email saying click this link , then comes up invalid. Like it never heardof my email , even though I got it from the same email to sign up with. This a total scam , don't use or sign up with this KETO DIET APP.
6 January 2025
Unprompted review
Reply from Keto Diet App
We’re really sorry to hear that you’re having trouble managing your account, and we understand how frustrating this must be. This certainly isn't the experience we want for our users, and we’d love to help resolve the issue as quickly as possible. Please reach out to our support team directly via in-app chat or at support@myketo.care, and they’ll assist you with canceling your subscription and addressing any account-related concerns. We truly appreciate your feedback, and we’re committed to improving the user experience. Thank you for bringing this to our attention.
Don't install this app
I give you one star because I can't 0. Highway thieves, that's what you are. I asked you to unsubscribe me and you stole another 20 euros from my card. Thieves, that's what you are
3 October 2024
Unprompted review
Reply from Keto Diet App
We sincerely apologize for the frustration you've experienced with your subscription and charges. Your concern about a €20 charge after requesting to unsubscribe is deeply troubling to us - this is absolutely not how we conduct business, and we take such matters very seriously.
Financial integrity is paramount to us, and we want to ensure all charges are legitimate and transparent. If there's been any misunderstanding or error in processing your unsubscribe request, we want to address this immediately. Please contact us at support@myketo.care, and our team will investigate this as a priority matter. We'll review the timeline of your unsubscribe request and all associated account activity.
Customer trust is essential to us, and we're committed to addressing this situation transparently and efficiently. Thank you for bringing this to our attention, and we look forward to resolving this issue for you as quickly as possible.
Do not use this app
Do not use this app - there are much better apps out there . You cannot log your own food on the app like you can with others so very restrictive and have to make one of their meals otherwise nothing is logged . It’s not good and Ketocycle is much better . Added to that when you contact customer service to ask for your money back as you haven’t been able to use it , it’s a firm no as it’s a ‘bespoke’ digital app , it falls outside UK 14 day cooling off period .
It’s Useless and have wasted my money 🥴
6 August 2024
Unprompted review
Reply from Keto Diet App
Thank you for sharing your feedback. We regret to hear that your experience with the app did not meet your expectations. Our app offers an extensive database of products and recipes that can be easily tracked. If you were unable to find specific items, you can always use the "My Foods & Meals" feature to add and customize any missing products.
Regarding the refund issue, we apologize for any frustration this may have caused. While our refund policy means we can't always provide refunds, we understand each case is unique. If you disagree with the initial decision, please contact us again at support@myketo.care, and we'll gladly review your request once more.
We truly value your feedback and are committed to improving the app to better serve our users.
Scam app. Beware of Dubious Charges and Poor Customer Service
I recently subscribed to the Keto Diet App but had to stop using it almost immediately because it was too much work for me. I can't comment on whether the app works or not, as I didn't get a chance to use it extensively.
However, my real issue began when $30 was charged to my account without clear notification. When I reached out for a refund, the customer service team responded with overly technical explanations about their terms and conditions, despite being able to see that I hadn't logged into their app or used their services at all.
Their refusal to issue a refund, even when it was clear I hadn't utilized any part of the subscription, felt very unfair. In my opinion, this company is engaging in dubious practices and is more interested in taking your money than providing good customer service.
Be very careful; they charged me $30 and refused to refund it, despite clear evidence that I had not used their app. They might do the same to you.
28 July 2024
Unprompted review
Reply from Keto Diet App
Thank you for taking the time to share your feedback. We sincerely apologize for any frustration or inconvenience you've experienced with our subscription and refund process.
Let me clarify a few important points:
Our app operates on an auto-renewal subscription model. This means that subscriptions automatically continue and are charged until canceled by the user. We understand this wasn't clear to you, and we're committed to making this more transparent in our communication.
The $30 charge was for the automatic renewal of your subscription. We recommend checking and managing your active subscriptions regularly to avoid any unexpected charges.
We apologize for any difficulties you encountered when requesting a refund. Our refund policy is designed to be fair while also sustainable for our business. While we can't always provide refunds outside of our standard policy, we understand that each case is unique.
If you feel our initial decision wasn't appropriate, we'd be happy to review your case again. Please contact us at support@myketo.care with your order details, and our team will carefully reassess your refund request.
We value every customer and strive to provide both excellent service and a clear, fair subscription process. Your feedback helps us identify areas where we can improve. If you have any other concerns or questions, please don't hesitate to reach out to our support team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.