Ordered a few Indian groceries from MyLocalMart and was really happy with everything. The quality was great, and their customer service was quick to respond when I had a question. Definitely a place... See more
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From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.... See more
All my life, I used in-store shopping for Indian grocery. Being based in Shaftesbury, we do have Indian grocery shops but a bit away from where I live. so tried good food for first time. I am really h... See more
Company replied
I highly recommend this wonderful shop. The customer service is incredible! I ordered around 8AM and it was delivered by around 5pm on the same day ( I was expecting 2 working days) The mangoes are s... See more
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Company details
Written by the company
www.MyLocalMart.co.uk offers high-quality ethnic grocery and household items at VERY competitive price which will not only make you want to buy from us but also stay with us as a regular customer. All this delivered safely to your door. The founders are passionate about providing and promoting products that encourage cooking and healthy lifestyle. We are also committed to offering first class customer service whilst maintaining a competitive price point. We do this by supplier selection and robust supply chain. Having said all this, we are a start-up and fine-tuning the process and making changes every step of the way as we learn from the feedback of our customers. We offer more than 1500 products at this moment and consistently add more products based on the continuous feedback that we receive from our wonderful customers. By ordering with us you are staying local for your grocery needs and supporting local businesses and supply chain. Thank you MISSION At MyLocalMart we tirelessly work to offer an affordable, convenient and a sustainable way to purchase your favourite food, ingredients and household items whilst maintaining impeccable customer service standards. We do this by mastering the various processes from procurement to the last mile delivery and through our people, working effectively. We pride ourselves in promoting cooking and healthy eating through our various products and services for the betterment of the society at large.
Contact info
Unit 1A, Granby Works, BD2 1AS, Bradford, United Kingdom
- 01274317178
- contact@mylocalmart.co.uk
- mylocalmart.co.uk
4.5
Excellent
941 reviews
Asks customers to review
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Ridge guard is so soft like rotten and…
Ridge guard is so soft like rotten and been flowers are very small quantity.
24 March 2025
Reply from MyLocalMart
Dear Deepa, thank you for taking time to leave us a review and 3 star rating. Kindly share the image of the Ridge gourd with us and we can check with the suppliers. The concern regarding Neem flowers have been shared with the team and we will sort it out. For any further help, please contact us on 01274317178 or send a Whats App message at 07830640915. Thanks
The quality of the products were very…
The quality of the products were very fresh ,prompt delivery
24 March 2025
Reply from MyLocalMart
Dear Usha, great thanks for taking time to leave us a 5 star rating. Happy to know that you had a prompt delivery and the products were fresh as you expected. Its always a pleasure to serve you with our best.
Reply from MyLocalMart
Dear Smithamol, great thanks for leaving us a 4 star rating and we are happy to know that you received the order well packed and fresh. 😍
No information about the order placed.
There's no confirmation sent about the payment made for the order and no details of the delivery
19 March 2025
Reply from MyLocalMart
Dear Pasyanthi. thank you for taking time to leave us a review. Like all the other orders, the Order Confirmation email was sent you immediately after receiving the order on the website. As the order had only Ugadi festival products, the order was dispatched closer to the festival to ensure customers receive fresh products for the festival. This information is also mentioned on the website. Thanks.
Excellent service thank you!
Excellent service thank you!
Will order again in the future.
10 March 2025
Unprompted review
Reply from MyLocalMart
Dear Ian, great thanks for taking time to leave us a review and a 5 star rating. We are thrilled!!😍
Reply from MyLocalMart
Dear Shanthi, thank you for taking time to leave us a review. In comparison with most of the Indian Online stores, products on MyLocalMart are cheaper. We have consciously kept the prices low to make them affordable to all. We also have frequent offers, combo products and products under Clearance that are priced much much lower. For any concerns, you may contact us on 01274317178 or send a Whats App message on 07830640915. We are always ready to help.
Reply from MyLocalMart
Dear Sujatha, thank you for taking out time to leave us a review. We have delivery to Wakefield every Wednesday and Friday. The delivery will be done after 4:00 pm and we will also notify the delivery time slot over call or by message on the day of delivery. Please feel free to contact us regarding any queries on 01274317178/ Whats App- 07830640915/ Email- contact@mylocalmart.co.uk
Absolutely fantastic
Absolutely fantastic - fresh veggies - chillies, curry leaves, garlic & ginger so good - you would never shop at a terrestrial (!!) supermarket again... lots of variety and lovely customer service - definitely worth a visit!! (Review of goodofood, who have now merged with MyLocalMart)
12 February 2025
Unprompted review
Reply from MyLocalMart
Dear Liz, great thanks for your kind words. We are absolutely thrilled to hear your detailed review of our products and services. Thank you ❤️
Good Service
I'm happy with the service and delighted to have received my favorite rice, Indrayani. However, I noticed some errors in my order. I had ordered Heera Tur Dal, but I received Supreme Tur Dal instead. Additionally, I ordered Jowar Flour, but was given Whole Jowar. I request better accuracy in packing orders to ensure customers receive exactly what they requested. Looking forward to an improved experience next time!
5 February 2025
Reply from MyLocalMart
Dear Sarika, thank you for taking time to leave us a 3 star review and a feedback on our services. We are happy that you were able to find the Deccan Indrayani Rice on our website. Apologies for sending the different brand of dal and the whole Jowar. We will look into this concern immediately and assure you that only the products ordered will be dispatched in your next order. In case of any replacements, we will call and confirm with you. Thank you
Reply from MyLocalMart
Dear Nousheen, that you for taking out time to leave us a five star rating and thanks for the positive review.
The gave me a callback and confirmed
The gave me a callback and asked for product feedback which I really appreciate
1 February 2025
Reply from MyLocalMart
Dear Vishwak, thank you for your kind words and the five star rating. We are extremely happy to know that you are happy with our services. Thank you
Great service
Very pleased with the service arrived very quickly and got a phone call to see if it has arrived. I will be definitely reordering again.
30 January 2025
Reply from MyLocalMart
Dear Asha, thank you for taking out time to leave us a five star rating. Happy to know that you received your parcel on time. Keep supporting us.
Reply from MyLocalMart
Dear Praveena, it feels great to receive a five star rating from you. Thank you.
It's a good experience to purchase…
It's a good experience to purchase online and timely delivered in Liverpool .Nice and authentic stuff.
Thank you.
29 January 2025
Reply from MyLocalMart
Dear Amit, thank you for taking time to leave us a 5 star rating and a positive feedback. We look forward to keeping up the good work in the future. Thank you
Your packing is very poor
Your packing is very poor. Bananas were packed in a hang and put in the bottom of box. They got quashed and brushed and made unusable. Three fruits were disposed and two were part edible. It was a waste to order fruits from you. The rest were OK.
27 January 2025
Reply from MyLocalMart
Dear Antony, thank you for taking time to leave us a feedback. We have informed the packing team about this experience and will take necessary precautions next time. As informed over the call, a full refund has been processed for the bananas. Thanks and regards.
I love the ease of using the website…
I love the ease of using the website and the excellent customer service. Not only am I a repeat customer, I have recommended the company to many of my friends. I do wish expiry dates of products are mentioned, and that the buissness expands to include more regional products.
16 January 2025
Reply from MyLocalMart
Dear Parvathy, thank you for taking out time to leave us a five star rating. We highly appreciate your continued support. The suggestions given will be communicated to the team and we will try and expand the product range as per requested by customers. Thanks
Delivered expired items and not willing to refund or accept return
Too many issues and appalling service.
1) they sent me multiple items that were way past their expiry/best before date.
2) when I emailed them about it they just give excuses about not receiving emails. I emailed to the address they provided in the order confirmation email, but then they said I should have sent a message on WhatsApp.
3) crisps were completely crushed to bits
3 January 2025
Reply from MyLocalMart
Hi Shiv, thank you for taking time to leave us a review. As communicated to you over call and messages, the refund has been processed for all the products that was not confirming to your order. We have checked the email inbox and can confirm that we have not received any email asking for a replacement. It could be a technical glitch but there was no email received. In fact, a product replacement was easier for us than doing a refund!.
We take the customer requests very seriously and always act upon them immediately. All 3 options are open to customers to contact us- email, WhatsApp message or website chat.
We will communicate the concern regarding the crisps to our packing team and ensure this is not repeated in the future. Thank you
Reply from MyLocalMart
Dear Mark, thank you for leaving us a 5 star rating. We are happy that you have received your order on time.
I appreciate service from goodofood
13 December 2024
Reply from MyLocalMart
Dear Abu Siddiq, thank you for taking time to leave us a five star rating. We are happy that you had a wonderful experience shopping with us.
HIGHLY RECOMMENDED 5☆
Lovely business to deal with... Great products, swift shipping, awesome customer care...
HIGHLY RECOMMENDED 5☆
24 November 2024
Reply from MyLocalMart
Dear Jan, great thanks for leaving us a 5 star rating and a fantastic review. We look forward to serving you in future with the best of our service. Thank you
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