MyLocalMart Reviews 

941
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered a few Indian groceries from MyLocalMart and was really happy with everything. The quality was great, and their customer service was quick to respond when I had a question. Definitely a place... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.... See more

Rated 5 out of 5 stars

All my life, I used in-store shopping for Indian grocery. Being based in Shaftesbury, we do have Indian grocery shops but a bit away from where I live. so tried good food for first time. I am really h... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this wonderful shop. The customer service is incredible! I ordered around 8AM and it was delivered by around 5pm on the same day ( I was expecting 2 working days) The mangoes are s... See more

Company replied

Company details

  1. Food products supplier

Written by the company

www.MyLocalMart.co.uk offers high-quality ethnic grocery and household items at VERY competitive price which will not only make you want to buy from us but also stay with us as a regular customer. All this delivered safely to your door. The founders are passionate about providing and promoting products that encourage cooking and healthy lifestyle. We are also committed to offering first class customer service whilst maintaining a competitive price point. We do this by supplier selection and robust supply chain. Having said all this, we are a start-up and fine-tuning the process and making changes every step of the way as we learn from the feedback of our customers. We offer more than 1500 products at this moment and consistently add more products based on the continuous feedback that we receive from our wonderful customers. By ordering with us you are staying local for your grocery needs and supporting local businesses and supply chain. Thank you MISSION At MyLocalMart we tirelessly work to offer an affordable, convenient and a sustainable way to purchase your favourite food, ingredients and household items whilst maintaining impeccable customer service standards. We do this by mastering the various processes from procurement to the last mile delivery and through our people, working effectively. We pride ourselves in promoting cooking and healthy eating through our various products and services for the betterment of the society at large.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

941 reviews

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4.5

All reviews

(941)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Food items quality is very good and…

Food items quality is very good and price is cheapest, u won't get cheaper than this in another shop. They packed the items with utmost care, so that they wont get damaged. Snacks are very tasty any yummy.

21 November 2023
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Reply from MyLocalMart

Dear Fayiza, thank you for the positive reviews and the 5 star rating. It's always great to see our customers are happy with our services. Your feedback is highly appreciated as they help us in continual improvement of process and product.

Rated 5 out of 5 stars

Good product Quality

Product received is good quality and delivery was in time. I ordered Grinder of Preethi and its very nice and good functional.

10 November 2023
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Reply from MyLocalMart

Hi Anu, Thank you for your order and valuable feedback. We are pleased to know that you are happy with our service. We look forward to serving you better in the future.

Rated 1 out of 5 stars

Very bad service

Very bad service

7 November 2023
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Reply from MyLocalMart

Hi Sathya, Thank you for your review. We are sorry to hear of your recent experience and would like to assure you that the experience outlined above does not meet our expectations. We have taken measures to ensure that our customers receive all the products ordered on the website and you will definitely notice the positive outcome from your next order onwards.

Rated 5 out of 5 stars

Placed an order for Saravana sweets and…


Placed an order for Saravana sweets and delighted to receive them on time for Diwali. Excellent service from GoodFoods

2 November 2023
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Reply from MyLocalMart

Dear Rama, we are happy to know that you enjoyed the sweets. Thank you for the support and positive feedback. Happy to know that you had a prompt delivery. Its always a pleasure to serve you with our best.

Rated 5 out of 5 stars

Received sweets and snacks promptly

Received sweets and snacks promptly, and they were packaged correctly. Contacted to confirm the delivery day. Satisfied with the service.

4 November 2023
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Reply from MyLocalMart

Dear Shravni, Thank you for your order and valuable feedback. We are pleased to know that you are happy with our service . Will be looking forward for your future orders and will try our best to keep up the good work from our end.

Rated 5 out of 5 stars

Very good service

Very good service
Highly recommended

25 October 2023
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Reply from MyLocalMart

Dear Jayakumari, we are excited to receive the 5 star rating and positive review about our website. We will keep up the good work from our end.

Rated 5 out of 5 stars

Quick Delivery and fresh products

Quick Delivery and fresh products

29 October 2023
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Reply from MyLocalMart

Hi, thank you taking time to leave a positive review and we are grateful to receive a 5 star rating. It's always great to see our customers are happy with our services.

Rated 1 out of 5 stars

watch out before pressing pay

watch out before pressing pay. I didn't, and was only ordering a most amount when I saw that they charged double the amount I was spending on delivery of a relatively small and light package. You're fine, they tell me, if you're ordering over £40 worth of goods, then it's free but you'll get stung otherwise.

4 November 2023
Unprompted review
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Reply from MyLocalMart

Hi Rose, kindly note that we dispatch the parcels using third party courier service and have to pay them for each parcel based on weight. We absorb a portion on these charges so that our customers need to pay only a nominal rate that is lesser than other online Indian grocery stores.
We have had very good reviews from our customers regarding quick delivery and excellent packing.
Hope you have a favourable shopping experience next time.
For further information, please visit https://www.goodofood.com/delivery-information

Rated 5 out of 5 stars

Excellent packaging and delivery

Excellent packaging and delivery. Though there was a minor delay with DHL service, FoodOGood got in touch proactively to ensure the product delivery with minimum delay

23 October 2023
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Reply from MyLocalMart

Dear Rajisha, Thanks for taking time to review us. We will continue to make sure you have the best shopping experience with us.

Rated 5 out of 5 stars

Fantastic price

Fantastic price, constant communication regarding delivery and a phone call after delivery to check if everything is ok

21 October 2023
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Reply from MyLocalMart

Dear Andrew, thank you for taking time to leave a positive review and for the 5 star rating. We look forward to serving you better in the future.

Rated 5 out of 5 stars

Delivered perfectly.packing and…

Delivered perfectly.packing and shipping is great

14 October 2023
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Reply from MyLocalMart

Hi, thank you for the 5 star rating and the positive feedback. We are happy to know that you had a good shopping experience with us.

Rated 5 out of 5 stars

Got fresh vegetables

Got fresh vegetables. On time delivery.

9 October 2023
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Reply from MyLocalMart

Dear Sowmya, we are super exited to know that you had a timely delivery and received fresh veggies from MyLocalMart.co.uk. Thank you for sharing your feedback here.

Rated 5 out of 5 stars

I was very happy with your service.

I was very happy with your service. I received the product in good order without delay. I shall be happy to do business again with the company.

29 September 2023
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Reply from MyLocalMart

Dear Baldev, thank you for the 5 star rating and the positive reviews about goodofood.com. We look forward to serving you better in the future. Thank you.

Rated 5 out of 5 stars

Vegetables are very fresh and promptly…

Vegetables are very fresh and promptly delivered, good customer service too

3 October 2023
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Reply from MyLocalMart

Dear Gayathri, Thank you for your order and your valuable feedback. Much appreciated. We are happy that you had a good shopping experience with us. We look forward to serving you better in future.

Rated 5 out of 5 stars

Great service

Good stock, acceptable price, really excellent communication and delivery. Well done MyLocalMart.

28 September 2023
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Reply from MyLocalMart

Dear Tim, thank you for taking time to post a review and for the 5 star rating. We will try our best to keep up the good work from our end.

Rated 5 out of 5 stars

Good service

1 October 2023
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Reply from MyLocalMart

Dear Venkatesh, we are happy to see a 5 star rating for our services. Thank you.

Rated 5 out of 5 stars

Good & timely delivery

29 September 2023
MyLocalMart logo

Reply from MyLocalMart

Dear Harry, thank you for taking time to leave a 5 star review and we are extremely delighted to know that you received your order on time. Thank you

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