I feel confident with the company. It was one of my close friends who recommended my London pharmacy. She is a qualified practitioner. I am so glad I took her advise. Everything has ran so smoothly an... See more
Company replied
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Great service. Brilliant I was able to buy from another pharmacy as my pharmacy connected to my doctors kept on saying they was struggling get the spray and can use something else. So I bought 3 My Lo... See more
Company replied
Really easy process, the pharmacists are all lovely, really helpful, knowledgeable. Package arrives on time, never damaged, really happy with the service. Have been ordering from here for over a yea... See more
Company replied
I needed a cream quite urgently for my nose and trying to get an appointment to see my dr was quite hard to arrange. Found My London Pharmacy online and answered some questions. Was very easy and stra... See more
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Company details
- #42 of 74 best companies in Weight-Loss Service
- #71 of 114 best companies in Online Pharmacy
About My London Pharmacy
Written by the company
My London Pharmacy
We are a GPHC regulated pharmacy and we are a trusted and registered online pharmacy in the UK. We are dedicated to providing an exceptional online pharmacy experience. Since our establishment, we have been committed to making healthcare as simple, affordable, and effective as possible. Our services include online consultations for conditions such as hair loss, erectile dysfunction, weight management, and chronic conditions like Type 2 Diabetes. We aim to make accessing treatments easy and convenient.
We specialise in weight loss treatment plans such as using GLP-1 medications like Mounjaro and Wegovy. We are located in Central London at 45 Newman Street, W1T 1QE and patients can also visit us for their medication pickup.
Our speciality is providing comprehensive weight loss solutions with weekly treatments designed to support your journey to better health. We also offer monthly affordable packages for discreet conditions, ensuring that you can manage your health without compromising on privacy or breaking the bank. Our goal is to make high-quality healthcare accessible and budget-friendly, tailored to your individual needs. You can access treatments without needing a prior prescription through our online consultation service. Our doctors assess your suitability, generate a prescription at no extra charge, and our pharmacy team prepares and delivers your medication directly to your door. We specialise in fast, discreet delivery across the UK, ensuring that your health needs are met with professionalism and privacy.We have over 4000 weight loss patients and our focus is to provide our patients with the best possible service and to be on hand to help you with any questions you may have!
We offer free and unlimited video calls with our clinicians on request to offer the best personal service in the market.
When you contact us on phone and email you get to a real person - no chat bots or AI answers. Do not settle for second best!
It’s simple.
1. Online consultation Answer our quick health questions in just 2 minutes.
2. Genuine prescription
Get a fast prescription from our UK medical team if eligible.
3. Discreet delivery
We send your treatment in discreet packaging within 24 hours.
Written by the company
- Prescription Treatment
- Clinically approved treatments that lower appetite and improve metabolic function, prescribed by our UK medical team.
- Health tracking
- Monitor your progress and health improvements with the ongoing support of our dedicated team of clinicians.
- Private community
- Join a group of like-minded people to celebrate successes, share experiences and keep each other motivated.
- Wide range of treatments
- Beyond weight loss, we treat hair loss, sexual health, skin conditions, hormonal health and more; all from one discreet online clinic.
Contact info
Unit 33, Taunton Road, UB6 8UQ, Greenford, United Kingdom
- 020 3154 4734
- help@mylondonpharmacy.co.uk
- mylondonpharmacy.co.uk
Find our weight loss treatment plan HERE
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Reply from My London Pharmacy
Dear Mrs Wilkinson,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Bushra
Customer Support Team
Incompetence at following clear instructions
An order was placed for Mounjaro and it was repeatedly made clear that it should not be delivered until my return from holiday because the medication needs to be refrigerated until it is used. They sent it anyway and it has been left in the heat outside my house for about two weeks. They refused to send a replacement or give any advice about whether the medication could still be used. I will not be using their services again.
21 July 2026
Unprompted review
Reply from My London Pharmacy
Dear Paul,
Thank you for taking the time to leave a 1-star review.
We are truly sorry to read that you are dissatisfied with the service we are currently providing.
Having reviewed the order, we acknowledge that your request to delay dispatch was sent via the order chat but was unfortunately missed, and the order was dispatched before your return. We sincerely apologise for this error.
Following your complaint, we offered compensation and the option to place a replacement order at a reduced price. We are sorry that the resolution offered did not meet your expectations.
We have taken your feedback on board and apologise for the inconvenience caused.
Warm regards,
Darshan
Customer Support Team
Excellent customer services
Excellent customer services, item arrived very quickly, will be ordering more products
22 July 2026
Reply from My London Pharmacy
Dear Mel,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Lehas
Customer Support Team
Online application was easy to follow and understand whole experience A+
Online application was easy to follow and understand everything was explained extremely thorough and fantastic information and discount codes , if there was any more inforenation need from me the communication between me and this company was very fast there was no waiting for days upon days and also when approved for my medication delivery was super fast
21 July 2026
Reply from My London Pharmacy
Dear Laura,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Alrist
Customer Support Team
Reply from My London Pharmacy
Dear Sand,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear that you had a positive experience with My London Pharmacy. Your kind feedback means a great deal to our team and is greatly appreciated.
Thank you again for choosing My London Pharmacy and for your support. We look forward to assisting you again in the future!
Kind regards,
Esmée
Customer Support Team
Reply from My London Pharmacy
Good afternoon Ms J Carden,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Darshan
Customer Support Team
Reply from My London Pharmacy
Good afternoon Tammy,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Liri
Customer Support Team
Good service
I was asked questions so I knew I was ordering the right product for me and then the process was quick and easy and was delivered quickly
30 June 2026
Reply from My London Pharmacy
Good afternoon Heather,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Bushra
Customer Support Team
Reply from My London Pharmacy
Good afternoon Emilia,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Lehas
Customer Support Team
Reply from My London Pharmacy
Good afternoon Sheena,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Alrist
Customer Support Team
Good service
22 July 2026
Reply from My London Pharmacy
Good afternoon Alastair,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Browyn
Customer Support Team
Reply from My London Pharmacy
Good afternoon Mandy,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Afreen
Customer Support Team
Naproxen 250mg
Great service. Was not sure about ordering. Reviews were mixed. But received the items when stated. Very good.
21 July 2026
Reply from My London Pharmacy
Good afternoon Nik,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Mariel
Customer Support Team
Reply from My London Pharmacy
Good afternoon Chris,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Melanie
Customer Support Team
A very good service and speedy
A very good service and speedy
Delivery.
Glad to have found this company.
20 July 2026
Reply from My London Pharmacy
Good afternoon Customer,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Esmée
Customer Support Team
Never answer the phone
Never answer the phone, normally take 2 or 3 days to reply to emails
20 July 2026
Reply from My London Pharmacy
Dear Peter
We are sorry for the slower response on your last email to us as it took us 1.5 business days to respond. We always try to aim for a same day response however over the weekend we received a large amount of emails. Having checked some of your prior emails on orders, i am happy to see that we do respond on the same day.
We will continue to look into our email response timings and thank you for bringing this to our attention.
best
Support
Service was exceptionally good
Service was exceptionally good, checked every detail, delivery service second to none, communication excellent
3 July 2026
Reply from My London Pharmacy
Good afternoon Margaret,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Chrislyn
Customer Support Team
The online consultation was quick and…
The online consultation was quick and straightforward. And the delivery was very fast.
17 July 2026
Reply from My London Pharmacy
Good afternoon Customer,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Jessah
Customer Support Team
Reply from My London Pharmacy
Good afternoon Anita,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Liri
Customer Support Team
Reply from My London Pharmacy
Good afternoon Charles,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with our service. Your feedback means a great deal to our team, and we truly appreciate your support.
Thank you for choosing us. We look forward to supporting you again in the future.
Warm regards,
Bushra
Customer Support Team
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