My London Transfer Reviews 

202
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the professional drivers for being exceptionally polite, extremely helpful with heavy luggage, and consistently punctual throughout all airport transfers. Consumers also note that the modern vehicles provided are impeccably clean, very comfortable, and always ensure a wonderfully smooth journey. Some reviewers were not happy with scheduling, mentioning frustrating instances where drivers arrived significantly late or completely failed to show up for scheduled rides. A few customers also noted unexpected difficulties with pickup locations, coordination problems, and communication issues regarding specific vehicle details well before departure.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctual drivers, smooth and comfortable... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the exceptional... See more

Delivery service

Consumers find delivery service to be ambiguous, as experiences vary significantly. While many reviewers... See more

Location

Reviewers share mixed feedback about location details, ranging from seamless pickups to frustrating... See more

Quality

Reviewers highlight positive aspects of quality, noting that everything was perfect and very good. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

تجربة ممتازة الحجز عن طريق الموقع الانتظار في مطار هيثرو امام مقهى كوستا التواصل كان ممتاز الدفع عن طريق الانترنت DOJO وهي منصة دفع آمنة. سرعة الاستجابة من خلال التواصل في الواتس ا... See more

Rated 5 out of 5 stars

This wasn’t the first time I get the service with my London Transfer, they are very reliable especially with airport transfers. You land and find all details with your driver who is tracking your flig... See more

Rated 5 out of 5 stars

Couldn't fault them at all. Our drivers were extremely helpful as i am in a wheelchair. Great communication leading up to the arrival times. Always kept us updated on how far away they were. Both taxi... See more

Rated 5 out of 5 stars

I was very nervous about arriving at Heathrow and travelling across London for an appointment - Naveed and the team at My London Transfer were fantastic, and I will definitely use their services next... See more


Company details

  1. Taxi service
  2. also in
  3. Airport
  4. Airport shuttle service
  5. Minibus taxi service
  6. Tour operator
  7. Transportation service

Written by the company

Reliable Airport Transfers: My London Transfers specializes in dependable airport transportation in London. Tailored for Air Travel: We focus on seamless airport pickups and drop-offs, ensuring a stress-free travel experience. Professional Chauffeurs: Our service boasts skilled chauffeurs providing prompt and courteous transfers. Customer-Centric Approach: We prioritize customer satisfaction, offering hassle-free and efficient airport transfers. Convenient Booking: Enjoy the ease of booking in advance for timely and personalized airport transport solutions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(202)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service
The communication with them was very easy to understand and there fast replies was very helpful both to schedule the drivers, and any request that I had
The drivers where nice and very professional

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Using My London Transfer was easily one…

Using My London Transfer was easily one of the smoothest parts of the whole trip. After a flight, the last thing you want is to wrestle with trains, stairs, and suitcases — this solved all of that in one move.

The driver was on time, professional, and easy to communicate with. The car was clean, spacious, and comfortable, with more than enough room for luggage. No stress, no confusion, no “where is he?” moment at the terminal. Just walk out, get in, and go.

The ride itself was calm and efficient. No weird detours, no awkward silence, no hidden extras added at the end. What you book is what you pay — which in London already feels like a small miracle.

Price-wise, it’s very reasonable for the city, especially when you factor in comfort, time saved, and the fact that you’re not dragging bags across platforms like a travel documentary gone wrong.

In short: reliable, professional, comfortable, and fair. My London Transfer turns airport travel from a chore into a non-issue. Once you’ve done it this way, public transport with suitcases feels like self-inflicted pain.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Driver was very professional and was on time. Car was nice and clean and travel from jeddah to makkah was very smooth.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

تجربة مميزة


تجربة ممتازة
الحجز عن طريق الموقع
الانتظار في مطار هيثرو امام مقهى كوستا
التواصل كان ممتاز
الدفع عن طريق الانترنت DOJO وهي منصة دفع آمنة.
سرعة الاستجابة من خلال التواصل في الواتس اب.
كانت تجربتي مع السائقين والسيارات في الذهاب والعودة ممتازة.

انصح بها.

======
Excellent experience.
The booking was made through the website.
The waiting point at Heathrow Airport was in front of Costa Coffee.
Communication was excellent throughout.
Payment was made online via DOJO, which is a secure payment platform.
Response time through WhatsApp was very fast.
My experience with the drivers and vehicles, both on the outbound and return trips, was excellent.
Highly recommended

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect. The driver was on time, kind, and thoughtful as my kid forgot his phone at the hotel and we needed to go back and get it.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Airport pick up

My designated driver, Asmahan, was conscientious and in touch through messaging from the moment of landing; and up until we actually connected at the designated meeting point. During the car journey itself, she was helpful in answering any queries. Asmahan’s demeanor made it an enjoyable experience…

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Perfect !

Perfect !! Both drivers we used were on time. I recommend this service.
Parfait, nos deux chauffeurs étaient à l'heure. Je recommande ce service.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Experience

Very nice experienced driver, arrived on time and we got to our destination earlier then we expected. The company is doing well in terms of keeping the driver being on time and driving in a appropriate manner.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable & Reliable

This wasn’t the first time I get the service with my London Transfer, they are very reliable especially with airport transfers. You land and find all details with your driver who is tracking your flight with a relaxed wait time! They are highly responsive if an issue occurs and they vet things sorted right away without disturbance.we had a great driver , Mr Naveed, who took good care of us and made sure we get a comfortable and safe ride!

11 January 2026
Unprompted review

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