Mymatcha Reviews 99

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Terrible service, they wont even return my calls and expect me to follow up with the courier regarding my parcel which was sent to the wrong parcel. I am still waiting for a reply....Please dont order... See more

Rated 5 out of 5 stars

When i purchased my first order i was very worried whether the company does exist,after two days i send them a e- mail and they responded very quickly.I was very excited to hear from them and knew... See more

Rated 4 out of 5 stars

Either they changed their management or I got lucky, but got my package in 3 days. Only ordered 1 just to test it out. Anyway glad I didn't come here before I ordered otherwise I wouldn't have done so... See more

Rated 1 out of 5 stars

Ordered 2 weeks ago, paid online with credit card, then received email with a courier reference, called Dawn Wing and they have no record of the parcel. Phone number for mymatcha out of service. Looks... See more

Company details

Information provided by various external sources

5 Star Customer Rating: 4,9 - ‎19 reviews [1,243 people bought this] [R359 w/ Free Delivery] myMatcha™ Tea | 100% Organic Matcha Green Tea. 70x more antioxidants than orange juice, 9x more beta carotene than spinach.


Contact info

3.3

Average

TrustScore 3.5 out of 5

99 reviews

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Rated 5 out of 5 stars

Excellent service

I placed my order on a Saturday got it on Tuesday. Excellent service and the staff is very welcoming. They are always there to answer any questions you have about mymatcha tea. They even send you different recipes ( smoothies, desserts, latte) that you can try using mymatcha tea.

2 March 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, I'm thoroughly enjoying my matcha green tea experience and will recommend it to anyone

19 February 2019
Unprompted review
Rated 1 out of 5 stars

Still awaiting my delivery!

Still awaiting my delivery!
My ordered was meant to be delivered within 3 working days.. I have still not received it .. ordered on the 21st January ..

28 January 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service, I was notified that there is unfortunately a delay in delivery of the Tea (provider)

I was notified and given the option for the tablets instead.

Received my package within 2 days.

Thank you for the exceptional, professional service.

28 January 2019
Unprompted review
Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Website information is great made my choice to purchase from there as I just happened to bump into your page. Been taking it for over a week and I already feel them difference.

16 January 2019
Unprompted review
Rated 4 out of 5 stars

No bitter or after taste

Only been drinking it for two days but I absolutely love the taste. No bitterness or aftertaste whatsoever. I can drink it without sugar or milk. Thank you

14 January 2019
Unprompted review
Rated 4 out of 5 stars

A little disappointed at having…

A little disappointed at having received my voucher, which makes quite a difference to the cost, only after placing my order.
I was advised that I can use it for my next purchase but who says I will be making another purchase :)

10 January 2019
Unprompted review
Rated 4 out of 5 stars

I purchase the matcha tea a few days…

I purchase the matcha tea a few days ago. Delivery was prompt, which I was very happy about. Even though I did not receive all the items I ordered, Julie at Mymatcha has been very helpful and kind. Nice to receive such good service.

9 January 2019
Unprompted review

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