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Rated 5 out of 5 stars

It was my third order and as always, the printed products as well as the service are perfect. It takes a few days till the printed boxes are being sent but these are individualized products so I think... See more

Rated 3 out of 5 stars

overall a good experience, but the custom print on the lunch box is not of high quality. it can be easily scratched out. there is no protection layer on it for a durable solution.

Company replied

Company details

  1. Custom label printer
  2. General Store

Written by the company

MyMepal is uitgegroeid tot een internationale webshop met een uitgebreid Mepal assortiment en de nieuwste bedrukkingstechnieken. Je kunt op de MyMepal site niet alleen je eigen Mepal lunchbox, schoolbeker en diverse drink- en waterflessen samenstellen qua kleur en bedrukking, maar ook thermomokken, lunchpots, theedozen en kraamcadeaus personaliseren.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18k reviews

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Rated 5 out of 5 stars

Good quality✅

Good quality✅
good price✅

⭐⭐⭐⭐⭐

easy to use
Beautiful design
Good quality
Great quality and handy with separate bowl and fork, ideal as a snack box and for sandwiches

28 July 2021
Rated 5 out of 5 stars

Easy to open for small kids

My son is 4 years old and ready to go to basic school. He is so happy to bring his water bottle and lunch box with his name on. Easy to open for small kids.
Printing is clear and it looks super nice.

22 June 2021
Rated 1 out of 5 stars

Horrible customer service

I made a mistake on one of two mymepal boxes I ordered. I immediately realized it after payment and wrote to the contact mymepal email address explaining the mistake I had made and requesting either the order be canceled so I could reorder or that the mistake (an error in the size of an image) be corrected for me prior to production. It was 9pm at night. The next morning at 9am - I emailed again (2x) and called. After several attempts I finally got through to someone in customer service and explained that I had sent three emails already and wanted to make sure the image was corrected. The lady said she would follow up (since she acknowledged that I had written to the right address immediately) and would email me with a "solution". Despite several follow up emails and calls - I did not get a response and the following day the box arrived (with the image mistaken). On the plus side - their production is fast. On the negative their customer service is horrible and an easily fixable mistake was ignored, so my son was very disappointed. I will not purchase from them again and do not recommend them.

11 February 2021
Mymepal logo

Reply from Mymepal

Exist Maria,

How annoying that things went wrong in the communication. An email has been sent to you with the information on how you can design a new lid for the lunch box free of charge.

Sincerely,

The MyMepal Team

Rated 5 out of 5 stars

Incredible quality and superb prints!

I was familier with the quality of Mepal but searching the web I stumbled on MyMepal where you could personalise Mepal goodies. As my Kid many times came home from school with something missing in his back pack and the search who had his stuff, this was the solution! And it came with incredible quality and superb prints! I also love the fact that you can put all of it in the dishwasher with no worries! Nothing but love!

9 October 2020
Unprompted review

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