I had a question about my Shared Cost AVC- I'd made an error on an online form and didn't understand the process. I spoke to Katie who was really very helpful and professional. She talked me through t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The reason for contacting Money Matters was because I had several queries. I had a response pretty much straight away from Nirin who picked up my chat. My queries were sorted straight away and my mi... See more
Company replied
Sandra was very helpful with booking 1-1 with pensions. I explained i was having issues with setting password and i emailed team for support. Sandra sent email i can reset my password which i tried. I... See more
Company replied
Super helpful staff, gave sound advice and pre-empted a possible future issue and workaround to save hassle when transferring my AVCs. So nice to have great and easy to access customer service, thank... See more
Company replied
Company details
- #25 of 105 best companies in Alternative Financial Services
Written by the company
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Contact info
First Floor, 5 Fleet Place, EC4M 7RD, London, United Kingdom
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4.9
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent session about pensions
Excellent session about pensions. As someone who is very nervous about managing my money the advice was excellent and explained in terms I understood.
4 June 2026
Unprompted review
Reply from my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Knowledge is money!
Had very little knowledge about my pension and now I do! Thank you for this very valuable information!
4 June 2026
Unprompted review
Reply from my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Greg March made sense
Greg March, made sense with all the pension information he was discussing.
4 June 2026
Unprompted review
Reply from my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Just very clear advice
4 June 2026
Unprompted review
Reply from my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Reply from my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Reply from my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Brilliant webinar!
4 June 2026
Unprompted review
Reply from my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Kelsey dealt with my issue very…
Kelsey dealt with my issue very professionally and quickly with great communication skills
3 June 2026
Reply from my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
fast friendly and efficient service in…
fast friendly and efficient service in dealing with my questions
3 June 2026
Reply from my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Information about your future pension - clear and informative
Great webinar helping me understand the benefits of Local Government Pensions. Clear and easy to understand information. Every interaction with My Money Matters has been positive.
3 June 2026
Unprompted review
Reply from my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Very clear and helpful.Greg covered everything with a good pace and bringing clarity & inspiration.
Very clear and helpful.
3 June 2026
Unprompted review
Reply from my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Veru useful webinar
Very helpful and although very quick overview, found out a few really useful points when considering starting an AVC. Thank you!
3 June 2026
Unprompted review
Reply from my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Greg of My Money Matters really helped me
Greg was so clear and knowledgeable about the topic. I learned lots of helpful information
3 June 2026
Unprompted review
Reply from my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Just attended an online seminar led by…
Just attended an online seminar led by Greg March and it was really enlightening. Very informative and I was able to keep up! Greg really knows his stuff and explains things in lay terms.
3 June 2026
Unprompted review
Reply from my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Really informative and helpful…
Really informative and helpful presentation
3 June 2026
Unprompted review
Reply from my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Reply from my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Greg March was very informative and…
Greg March was very informative and helped with my understanding of AVC and how it works with the salary sacrifice scheme. Also the advice about applying for pensions for grandchildren.
3 June 2026
Unprompted review
Reply from my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
It gives clarity regarding pension and…
It gives clarity regarding pension and decisions to make
3 June 2026
Unprompted review
Reply from my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Great tips to help me to max my pension.
Great tips to help me to max my pension.
3 June 2026
Unprompted review
Reply from my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Reply from my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
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