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MyNextMattress.co.uk Reviews 

6,010
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the helpful, polite staff who efficiently handle the setup of new products and the removal of old items. Consumers also highlight the high quality, reliability, and comfort of the mattresses, noting that the overall ordering process is completely straightforward and satisfying. Some reviewers were not happy with unexpected delivery delays and persistent stock issues that required considerable rescheduling. A few people also mentioned receiving incorrect items or experiencing frustrating communication difficulties regarding the tracking of their orders. Additionally, a small number of customers noted occasional challenges with delivery logistics or getting timely updates from support.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times, excellent... See more

Product

Consumers find product to be positive, highlighting exceptional comfort and firm support that greatly... See more

Staff

Clients share satisfaction with the staff, frequently highlighting helpful phone support and polite delivery... See more

Service

Customers consistently note positive experiences with service, frequently praising the swift delivery, polite... See more

Order

Users describe positive interactions with order, highlighting that the purchasing process is quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The two guys that delivered the mattress were extremely polite, took there shoes off without asking !! Rare !! Gave great advice about the mattress, removed my old mattress, all done very swiftly !! G... See more

Rated 5 out of 5 stars

Quick order process. Recive email updates regarding order and delivery. Smooth delivery. The driver/operations team was quick to unpack and set up the mattress and remove the old one. First time a... See more

Rated 5 out of 5 stars

Great company to deal with, kept up to date regarding delivery and when my free pillows didn’t arrive with the mattress my email was promptly replied to. My pillows arrived via post within a couple o... See more

Rated 5 out of 5 stars

Great service and comfy mattress. The mattress arrived the next day and the delivery guys were really helpful. I would highly recommend this mattress, it is quite firm in that you don't roll around bu... See more



Company details

  1. Mattress Shop
  2. also in
  3. Bed shop
  4. Bedding Shop
  5. Bedroom furniture shop

About MyNextMattress.co.uk

Written by the company

Online since 2005, we’ve built years of experience in the bedding industry and, trusted by thousands of customers across the country, have earned a reputation as one of the UK's most reliable online mattress retailers.

We offer expert guidance, exceptional quality, and outstanding value, with a carefully selected range that includes memory foam, pocket-sprung, orthopaedic, and hybrid mattresses, as well as divan beds, bed frames, and bedroom essentials.

Buying mattresses and beds at MyNextMattress is safe, convenient, and hassle-free. We provide:

Secure Online Shopping
We use secure SSL payment systems and trusted gateways, ensuring your personal details are protected every step of the way.

Customer Service by Trusted Experts
Our team of mattress specialists is on hand to guide you to the right choice. Contact us online or by phone on 0116 274 75 45.

Leading Brands at Best Prices
We are official partners and retailers of top mattress and bed brands, including Hypnos, Vispring, Sealy, and more. This ensures you receive premium sleep solutions at competitive prices, complete with official manufacturer warranties. Looking for award-winning mattresses? You’ll find them at MyNextMattress.

Fast & Reliable Delivery
We offer next-day UK delivery on selected products, with flexible options including weekend and free two-person service. Your mattress will be delivered to the room of your choice, unpacked, and tracked online for convenience.

Sleep Trial
Enjoy a risk-free sleep trial on all our mattresses and beds. If you’re not completely satisfied, you can swap your mattress for any other mattress on our website.

Price Match Guarantee
We promise the best prices on all our products. If you find the same item cheaper elsewhere, we’ll match the price so you never overpay.


View Our Mattress Range
View Our Top Brands
View Our Hypnos Mattress Range
View Our Vispring Mattress Range
Sleep Trial Information

Sleep Trial

Written by the company

Try in the comfort of your own home!
Our mattress Sleep Trial gives you the time to try your new mattress in the comfort of your own home before deciding to keep it or swap for another mattress! Simply purchase a mattress protector at the time of ordering your mattress - which we often give as a free gift - and you'll have at least 60 nights to try the mattress. Some brands, like Emma, Simba, Nectar and Origin, all carry longer trial periods!

Our Price Promise!

We'll always be the best price.

In the unlikely event that you find a price better than ours, worry not - we will beat it!

If you find a price better than ours, we will beat it by £5. This promise extends from pre-ordering right up to signing for your delivery!

We spend a great deal of time and effort watching our competitors prices and pride ourselves on being the most competitive online.

Therefore, if you don’t have the time to hunt around for the best price, order with us and we will honour our price match promise until you have taken delivery of your new bed or mattress. This leaves you safe in the knowledge that you will take delivery as fast as possible, for the lowest price possible!

Contact info

Promotion box for MyNextMattress.co.uk

Mattress Sale Now On!

Additional discounts and free gifts! Ends soon!

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(6,010)

378 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Company

The customer service from start to finish was excellent. I ordered a Hypnos mattress, which I felt was reasonably priced. It was delivered on time, and the two lads were great—removing their shoes upon entering the house, they were friendly and professional.The mattress is very comfortable . No complaints

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Super impressed 5* from me

Super impressed 5* from me. The mattress was cheaper than competitors. I got a free mattress protector and pillows. The delivery was quick & the delivery men were so professional 5*
The text message to track delivery & the phone call both appreciated. Meanwhile I’m enjoying my new mattress.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

A well deserved 5*

Great Online Shopping and very competitive pricing for a good quality mattress and free delivery from ordering the communication and tracking your delivery was great. The delivery drivers unpacked and put the mattress on the base they also for a price remove the old one. A deserved 5*

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic mattress and top-tier customer support!

While the courier hit a delivery delay, the team at MyNextMattress was incredible. It was clearly a delivery partner issue, but customer support was super proactive and did everything in their power to get it sorted quickly. I felt completely supported and cared for every step of the way. Best of all, the mattress itself is amazing—we absolutely love it! Highly recommend.

16 June 2026
Rated 5 out of 5 stars

This company offers an exceptional experience

This company offers an exceptional experience. No bots, no bull**** but honesty, clarity, quality and decency. And the best price!
1. You can get through on the phone quickly to someone who actually knows what they are talking about.
2. I got the mattress (Hypnos) at the best price with complementary pillows (Sleepeezee) and a cotton mattress protector giving me a 60 day trial.
3. As I bought a sale mattress I got free removal of my old mattress.
4. The guys who delivered it were polite, tidy and attentive, arrived exactly on time and did everything efficiently and caused no damage or mess.

In short I cannot recommend this Company more. Oh I nearly forgot to say. The mattress is super comfy and supportive!
10/10.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Great and smooth experience

I have ordered a kingsize mattress from Hypnos ( Elite Support model) for my bedroom. Everything went well : fast delivery, friendly and helpful delivery persons who carried a mattress to my bedroom. Mattress was well packed. And I have got a free mattress protector as a gift. Thank you.

8 July 2026
Unprompted review

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