Missed delivery. No updates - had to follow it up with them. Useless website, you can't get to a person, you can't use chat. After a week my expensive order is still missing. How do you 1. Not deliv... See more
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Placed an order in June. Have not received the item despite being expressly told it will arrive today. No way to contact support via phone or live text chat, only email. Support articles are a mess an... See more
Sent me an opened console (security seals broken - looks like someone went at it with a key!). Refused to return the item or confirm its status (new, returned or repair?). Web form for customer servic... See more
Extremely professional merchants, I ordered some Xenoblade 3 amiibos from Nintendo UK store and they arrived next day, all in a very well packaged box. This made my day as the characters from Xeno... See more
Company details
Information provided by various external sources
Discover Nintendo Switch, Nintendo 3DS, Nintendo 2DS, Wii U and amiibo. Get console support, games info, Nintendo news and learn about My Nintendo.
Contact info
Amphitheatre Parkway 1600, 94043, Mountain View, United States
- mynintendostore.nintendo.co.uk
1.6
Bad
43 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Ordered Splatoon amibo on oct 9th no…
Ordered Splatoon amibo on oct 9th no confirmation email just nothing from them at all it’s 2 weeks later and I have no clue if it’s coming or what , disappointed child now
9 October 2022
Unprompted review
No transparency whatsoever
I ordered a high quality Splatoon 2 poster set from them 2/08/2019. I haven't heard anything since, nor have they even taken money from my dad's bank account. I'm getting really impatient. That they don't even say that something's wrong is very annoying and makes my experience with them very bad. Also, shipping cost is too high. I'll change my review if it comes. Also I checked their site and it says just Pending.
15 August 2019
Unprompted review
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