My teenage daughter has suffered with pain from her periods since she started at age 10. Finding this product and her using it for approx a year now has helped her significantly. She still has to take... See more
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Company details
- #241 of 255 best companies in Health and beauty shop
- #63 of 72 best companies in E-commerce service
Written by the company
Myoovi is instant, drug-free period pain relief. Founded by UK Doctors and designed with your comfort in mind.
Contact info
Office 7, 35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- support@myoovi.co.uk
- myoovi.co.uk
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Replied to 75% of negative reviews
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Doesn't work, expensive, rude customer service
I suffer from really bad period cramps and the my oovi device didn't help at all. I think the 60 day return window is very short given most people typically only have a period once a month. I emailed customer support because I tried it for a few months and it continued to not help. I was very polite in my email and said that I recognise I am well past the return window. I got an extremely condescending and patronising response with lines including
"It's the same thing as purchasing an item from your local shopping mall, who only accepts return and exchange within a given period. The same also applies to our store and we know you understand this. We hope this helps!" and "I do hope you understand our point of view as a small business who only aims to help women all over the world" .This device is a lot of money and equivalents can be bought for much cheaper so it does feel like using the small business excuse is extremely manipulative given they are profiting from peoples period pain. Also, women is not inclusive language as people who don't identify as women suffer from period pain. Overall please buy a tenns machine at a lower price to see if it helps you first.

Reply from Myoovi
Not the same...
I did once love my Myoovi when I first got it last June. Since then, in more recent times the replacement pads had been out of stock for months due to supplier issues. I ordered another compatible brand in the meantime due to them being out of stock for so long. I got bought some replacement pads a couple of weeks ago now, and this is my second day using. Unfortunately, straight away I could tell the quality was different and a bit more flimsy. The gel pads also aren't as adhesive as they used to be, so can easily peel from the sides or even drop off. So, I'm quite disappointed when I compare my recent usage to my initial usage a year ago. I would no longer recommend due to these new changes, in my opinion.

Reply from Myoovi
If you're looking to try something out…
If you're looking to try something out to tackle period cramps pain, I'd definitely recommend trying Myoovi. It helped me get through my first day at work on the first day of my period and I actually made it through. I was so overjoyed I could've cried.
Best thing I ever bought
Best thing I ever bought. Helped me with my endo pains, period pains and tummy ache. I’ve been using for a while and have recommended to others. And the best bit is I wore it most evenings and fell asleep with it on as it was the only way I could sleep. And it’s discreet.
Worked for myself and my daughter
Worked for myself and my daughter, better sleep and hardly and pain.
Absolutely worth the money
Absolutely worth the money for me. I have been using my device for over a year, and it really helps me. Shipment (to the Netherlands) also works fine.
It is not taking away all the pain, but it makes it much more bearable.
It was like magic!
I wanted to venture out and find something worth the money. After much research, i thought i’d give Myoovi a try especially seeing all the great reviews. At first i was hesitant but after using it, this has definitely hit the expectations knowing well i’ve just made an investment. Myoovi menstrual pad completely took my extreme cramps away! It was like magic! Would highly recommend to anyone who suffers with severe menstrual cramps. 10/10
Awesome product, if only they could deliver it
Gonna give it 1 even though I know the product is excellent and works as advertised.
But I've tried ordering 3 times where the packaging couldn't be delivered due to some issue with the labelling and I've been in contact with customer service and they frankly don't care.

Reply from Myoovi
This is the best thing I bought to help…
This is the best thing I bought to help my daughter with period cramps...they literally go away. I couldn't recommend it enough. The pads stay sticky for ages too.
Amazing device!
Amazing device!! Plus, it really works!! (at least for me)
I really get bad PMS and period pain, myoovi device sorted it out in just 10 mins as opposed to waiting 30 mins to 1 hr for pain relief tablets to work! Although, still have to take some pain relief tablets (on occasions where it gets worst or have to turn it off) but this device works wonders.
The pad- I have used probably more than 20x and it still works alright. Just the annoying part for me is that at times the device will accidentally get dislodged and fall when I bend forward (but I think it's probably just me).
Overall, I'm really glad I took the risk and bought it!
I really wouldn’t recommend this…
I really wouldn’t recommend this product. I get very bad period pains and it didn’t really help at all. I think it’s so bad that it’s profiting over women’s period pain.

Reply from Myoovi
I would not recommend this product for…
I would not recommend this product for endometriosis pain. The modes all turn off and on at various intervals without any option that is constant. This just means the pain comes back in these off intervals and can be quite a shock. Awful. I'm trying to return mine for a refund now.

Reply from Myoovi
Great customer service
Great customer service, speedy delivery and answered any questions I had about the product
Really poor customer service
Really poor customer service.
In the last week, I've been in touch twice (I left a message in the chat box, and also sent an email to the contact details on site) and am yet to hear back even though it's been a few days since my second attempt.
There's no way to call, and the chat bot only seems to be available from 12pm which is utterly bizarre, and I've checked this on a few different days.
Your chat bot even says that I'll get an email but I've waited a week and not heard anything. It's really silly - most companies will at least have some sort of auto-response on their inbox to acknowledge customer contact but you don't even have that.
I can't guarantee I'd get a response on Twitter so didn't bother with that as it all continues to be a waste of my time.
My pod has stopped working and it doesn't give out any vibrations, even though I'm using a brand new pad. I'm asking for help on how to fix this or if indeed this is normal and I need replacements. I've also offered to send it all back to you for you to test. But I can't get anywhere because you're not actually replying.
It's really disappointing - I initially didn't like the products but have really come to rely on them in the last couple of years, and I even ordered more pads a year ago.

Reply from Myoovi
Wow wow wow
I have endometriosis and two uteruses and due to this I have horribly painful periods. Myoovi had honestly made the world of difference. It's like a magic pain switch that makes my periods so much more manageable. Unfortunately my first Myoovi had an issue with the charger, but the company replied to my email within minutes and helped me to resolve the issue with ease. It isn't often I rave about good service but I am so impressed. Not only a great product but also a brilliant customer focused company.
Stay away!
Stay away!! I sent myoovi device back as a return and never received any refund and they stopped replying to all my correspondence,
Update… the company replied to this review saying they never received a return request to try and make themselves look abit more professional but they are far from professional. I have now emailed them with all screenshots of all my correspondence and I will update this review again once I hear back

Reply from Myoovi
has really helped my cramps
has really helped my cramps, it doesn't get rid of them completely but it means I can get on with my day! only thing I would improve are the sticky pads as they didn't last that long but were still good!
Great for PCOS
I have PCOS and sometimes my pain I'd that debilitating that I need time off work etc so I gave this a go and since having it, I can carry on with my day and my pain is still there but much less and manageable.
Brilliant products!
I’ve used countless products from Myoovi. I’ve used their MyEndo, MyCycle and MyVibe (I’ll have to double check) and their tens machine.
I’ve noticed a difference in my mood the week before my period and a difference in pain during my period!
It’s been such a relief having the tens machine also as I try to avoid taking painkillers as much as I can. Having a machine that is discreet, small enough to wear under tight fitting clothes even and so effective at pain relief has been such a game changer! The battery life on the tens machine is also really impressive. I’ll typically wear the machine for the full week whilst I’m on, I only really take it off for showers and I’ll probably only have to charge it once during that full week just as a precaution!
The pads are also really good in terms of how much usage you get out of them. I can wear them overnight and all day and have no issues with the adhesive on the pads.
For the price of their supplements and the tens machine, it’s money well spent. I have PCOS and have very painful and heavy periods so it’s been such a relief for me not having to constantly grab for painkillers all the time and being able to use something that doesn’t cloud my mind, make me sleepy and doesn’t inhibit my ability to work either.
Such a game changer.
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