Mine arrived with enough power that I could test it immediately. I charged it fully afterward and have been using it without any problems so far.
Company replied
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Review summary
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I really appreciated all the communication I received as soon as I placed my order. I was kept up to date on the status of my order and received emails with helpful suggestions and tips. I was kept in... See more
Company replied
Company details
Written by the company
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
Contact info
8 The Grn Ste R , 19901, Dover, United States
- + 1 302 603 1335
- support@myoralux.com
- myoralux.com
4.4
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Finally received the GumRivive after…
Finally received the GumRivive after much delay and there is isn't a charge cord included to recharge it. The actual product seems to be as described but I really haven't been able to use it since receiving it just a few days ago and if I can't recharge it what's the point. I might return it because of that fact. It could use more info in the packaging also.
20 August 2026
Unprompted review
Reply from My Oralux
Thank you for sharing your feedback, and we're sorry to hear about the delay in receiving your GumRevive as well as the missing charging cord. We'll be reaching out to you by email shortly to help resolve this situation. Thank you so much for trusting us, and please know we're committed to helping you get this resolved.
Oralux Support Team
Product came very fast
Product came very fast . Easy to use Only used it 3 times so far hoping to see results soon .
21 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're glad your order arrived quickly and that it's easy to use. We hope the coming uses bring you great results soon!
Oralux Support Team
I tried to find out how to return my…GumRevive
I tried to find out how to return my order and was given the run around. My device did not come with a battery and I don't want it.
20 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing your feedback with us. We sincerely apologize for all the inconvenience this has caused, and we're truly here to help make this right for you. Please reach out to us directly at support@myoralux.com or +1 302-603-1335 with your order details, and we'll be happy to walk you through everything and make sure it gets resolved smoothly.
Oralux Support Team
Had a shipping question and got a…
Had a shipping question and got a useful reply instead of a canned answer. My order showed up two days later.
16 July 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're glad you received a useful, personalized response to your shipping question, and that your order arrived just two days later.
Oralux Team
easy to stay consistent
My brother is a big believer in prevention and sent me the link after we were talking about how much dental work can cost. I thought the collagen explanation was interesting and ordered one a few days later. It has been easy enough that I haven’t missed many sessions.
7 June 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're so glad your brother's focus on prevention led you to give it a try, and that the collagen explanation resonated with you. It's great to hear it's been easy enough to stick with consistently!
Oralux Support Team
Great experience
I really appreciated all the communication I received as soon as I placed my order. I was kept up to date on the status of my order and received emails with helpful suggestions and tips. I was kept informed every step of the way until it arrived at my door. I've only been using the device for a few days but so far the experience has been very pleasant and I am hopeful that this will really benefit my gum and teeth health.
14 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're so glad you felt so well informed every step of the way with helpful tips and updates, and that your experience with the device so far has been pleasant. We hope it brings you great benefits for your gum and teeth health!
Oralux Support Team
smooth from start to finish
Nice purchase experience from start to finish. Confirmation came right away, tracking followed shortly after and my order arrived in good condition.
1 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're so glad the purchase experience felt smooth from start to finish, with quick confirmation, timely tracking, and your order arriving in good condition.
Oralux Support Team
Red light therapy is a game changer for…
Red light therapy is a game changer for my gum health. I love the product! I had a similar product before but this is far better.
18 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're thrilled to hear the red light therapy has been a real game changer for your gum health, and that you're finding it even better than similar products you've tried before!
Oralux Support Team
I was nervous the mouthpiece would feel…
I was nervous the mouthpiece would feel huge because I have a fairly small mouth. It took me a session or two to get used to it but now I barely think about it. The hands free design makes a difference.
4 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're so glad it only took a session or two to get comfortable with the mouthpiece despite your initial concerns, and that the hands-free design has made such a difference for you.
Oralux Support Team
Once I'm able to get it to turn on...
Once I'm able to get it to turn on, I like the product. The button is very tempramental. Sometimes it goes on without me touching the button. Other times it won't go on no matter how light or hard I press it! Very frustrating. Not sure if it's doing my gums any good, but it's only been a couple weeks.
6 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this feedback! We understand how frustrating the button issue must be, especially with it turning on unexpectedly or not responding when pressed. We'd love to help with your situation — please reach out to us at +1 302-603-1335 or support@myoralux.com so we can look into this for you. We hope it continues to bring good results for your gums over the coming weeks!
Oralux Support Team
Dental Care
being able to maintain dental care in a new way, its so easy to start the process while doing other thing. I don't have to wait to do other things.
15 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're so glad it's making dental care easier to fit into your day, letting you multitask without having to pause everything else.
Oralux Support Team
Good product
Product shipped from China, so delivery was over a week. So far it seems a great product. Time will tell.
14 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We understand the wait from shipping overseas, so we appreciate your patience. We're glad it's seeming like a great product so far, and we hope time continues to prove that out!
Oralux Support Team
Revive 2.0
I received this last night and after using before bed
I noticed a improvement although slightly
It was noticable
Great product
Worth every penny
11 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for the 5-star rating! We really appreciate you taking the time to share your support, and we hope it continues to bring you great results.
Oralux Support Team
I have just started using this product
I have just started using this product. It’s easy to use, easy to charge. I did not receive the gel product in the box. I would have given five stars if I had.
11 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're glad you're finding it easy to use and charge. We're sorry the gel wasn't included in your box, though — we'd love to help get that sorted out for you, so please reach out to us at support@myoralux.com so we can assist.
Oralux Support Team
I had a loose lower tooth in front and…
I had a loose lower tooth in front and have been using this red-light device for a little over 2 week and it is now stabilizing! Highly recommended! Thank you!
11 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're thrilled to hear your loose lower tooth is stabilizing after just over 2 weeks of using the red-light device. Thank you also for recommending it so highly!
Oralux Support Team
Reply from My Oralux
Thank you so much for sharing this! We're glad it arrived as expected and that it seems to be helping so far.
Oralux Support Team
I have not used the device yet,I didn’t…
I have not used the device yet,I didn’t get any of the gel with it, but I called and they are sending the gel. I can’t wait to use it and see if it helps my gums. Thank you
7 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're glad our team is already sending out the gel for you, and we hope it helps your gums once you get to try it out. Thank you for your patience!
Oralux Support Team
I've just begun the process but I also…
I've just begun the process but I also checked with my dentist and their opinion was good. Hoping to see good results. Will keep everyone posted
6 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're glad your dentist gave a good opinion as you begin the process, and we hope you see great results ahead. We look forward to hearing your updates!
The Oralux Team
It's just 2 weeks since I have been…
It's just 2 weeks since I have been using the red-light therapy. but I feel like there is an improvement to my gums already. it is not difficult to use and comfortable enough.
4 August 2026
Unprompted review
Reply from My Oralux
Thank you so much for sharing this! We're so glad you're already feeling improvement in your gums after just 2 weeks of red-light therapy, and that it's comfortable and easy to use.
The Oralux Team
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