I was afraid that losing my passport meant I couldn’t travel. It is such a relief to know there are organized and structured ways to get passports in emergency situations. Everyone was friendly and he... See more
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Review summary
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Jose was spectacular! Although you can clearly see that he could use assistance as he was the ONLY staff member taking care of guests.....his attitude and customer service was TOP NOTCH! Great job Jos... See more
USPS staff was friendly and efficient in processing the new passport for a minor. Thank you!
It was easy to understand except for the Issue date because on the passport book day/month/year. But on date of birth it is month/day/year
Company details
Written by the company
Thousands of travelers trust My Passport Center to help them simplify their passport process. Whether you need to apply for a new passport (DS-11), renew your existing passport (DS-82), or report a lost or stolen one (DS-64) — our platform makes the process smooth, quick, and error-free. Our easy-to-use online editor allows you to complete and review your form in minutes. Once done, you can download and print your application, ready for submission at your local passport acceptance facility. By guiding you step by step, we help you avoid mistakes that can cause frustrating delays. Our team of experts reviews your form for common errors and is available 24/7 to answer any questions. At My Passport Center, our focus is on delivering a professional, transparent, and reliable experience that gives you confidence and peace of mind. Save time, reduce stress, and join thousands of satisfied users who rely on My Passport Center to make managing their passport applications easier than ever before.
Contact info
United States
- support@mypassportcenter.com
- mypassportcenter.com
4.2
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great job it was the easiest sufficient…
Great job it was the easiest sufficient transaction and everything was simply easy.
16 March 2026
Unprompted review
Easy and reliable website
I’ve never applied for a passport by myself and it was so easy for me to get my passport documents ready and printed.
3 March 2026
Unprompted review
It was great
It was great, everyone was helpful
As a suggestion the room where you guys take pictures looks awful compared to the entire building
12 March 2026
Unprompted review
I want my money back
Hello, Yesterday afternoon, I requested a passport renewal service from My Passport Center. I thought it was the right place, but after I paid, I realized the service I had paid for was incorrect. This site only allows you to fill out the DS-82 form and charges $170 for it, which I could have done myself on the government website. I find that what they provided for that amount of money is minimal and not worth it. I sent them a message the same day, 30 minutes after, requesting a refund, but I haven't heard back yet.
16 March 2026
Unprompted review
Courteous representative
Courteous representative. No one else was in the office. He got me in and out, and I was done before my scheduled appointment time even started.
11 March 2026
Unprompted review
This company is a scam and does NOT…
This company is a scam and does NOT provide passport application assistance.
26 February 2026
Unprompted review
Excellent and fast service
Excellent and fast service, I did not except that much fast.
Thank you
Sambasiva
14 March 2026
Unprompted review
Smooth operation
6 March 2026
Unprompted review
First time doing this process on line.
First time. Seems simple and easy.
16 March 2026
Unprompted review
The post office clerk was quick in…
The post office clerk was quick in responding with a great attitude and had a quick turnaround! It made me smile! He sure made a great impression on me! I was actually feeling a little frustrated at the time right before he spoke to me. Excellent customer service! I will come again! Thank you for making a big difference at the moment! I hope getting my son’s passport will help make new happy memories! God bless the USA!
16 March 2026
Unprompted review
DO NOT USE. You can fill out for free on government site.
Just sharing so others don’t make the same mistake. Be careful when applying for a U.S. passport online. Some websites look official but are actually third-party services that charge you to fill out forms you could complete yourself for free on the government website.
I got misled because I was rushing. The site did include a disclaimer saying it was a third party, but it’s easy to miss. After you submit your information, the fee is non-refundable, and customer service takes a while to respond.
You’re essentially paying a third party to enter information into the same forms you complete directly on the official site. Save your money and go straight to the government passport website to fill out the forms yourself—sometimes you can even file online.
18 February 2026
Unprompted review
I paid $170 for what??
I paid $170 for what??? SO that you could electronically fill out my document and email me a pdf copy? That's ALL you did...Your service is a scam. DO NOT use this company - you can get a free passport application online and fill it out on your own. I can't believe I didn't pay more careful attention.
9 February 2026
Unprompted review
The company is doing really well I love…
The company is doing really well I love that it’s easy and very much understandable the application didn’t take anytime at all my experience was great
15 March 2026
Unprompted review
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