I had to repeat the form as I could not fibd my original form. I have finally obtained digital photos anbd I need to k ow HOW TO ATTACH THEM. I am sure I will do the whole thing all wrong and will... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quite easy to do. There were a few points where I hesitated a bit but all seemed to work out. Waiting to see if any issues during the review. Much better than going to an office to get paperwork an... See more
Company replied
Some of the questions do not allow for a correct answer, because of limited choice options. I lost my card. Not my book. But the questionnaire did not allow for this possibility.
Company replied
I am a Canadian citizen. I did not mean to apply for a US passport and I did not mean to sign up with you. Trust pilot now I’ve paid you money for something. I don’t even know and I’d like my money ba... See more
Company replied
Company details
About My Passport Hub
Written by the company
Passport Forms
Simplified Edits
1
Select your form
2
Fill it out online
3
Professional revision
4
Receive and Print
MyPassportHub – Simplifying the Complexity of U.S. Passport Applications
Written by the company
- Thousands of users have trusted us to help them:
- Apply for a new passport (DS-11) Renew an existing passport (DS-82) Report a lost or stolen passport (DS-64) Our platform helps make sure you get your new travel document on time, stress-free. Our easy-to-use online editor allows you to fill in and edit your chosen form in minutes. Once completed, your application can be downloaded and printed, ready for submission at your local passport acceptance facility. By guiding you step by step, our passport service helps minimize any errors that could lead to unnecessary and frustrating delays. Our experts revise your form for any of these mistakes, and are available 24/7 if you have any questions. Our focus is on providing a service designed to support applicants and deliver a professional, reliable solution for managing passport forms with confidence and clarity. Save time, reduce hassle, and gain peace of mind knowing your application is error-free and ready to go. Join thousands of users who trust MyPassportHub to simplify one of the most important travel steps and make managing your passport application easier than ever before.
Why choose us?
Simple & secure application process
Applying with us means enjoying a simple and intuitive process with clear, step by step guidance and built in error checks to help you complete your application smoothly. We offer a fast response, contacting you within 24 hours or less, so you are never left waiting. Your information is handled through a safe and secure system, ensuring your data is fully protected at all times. In addition, our team is available with 24/7 support, ready to assist you whenever you need help or have questions during the process.
Contact info
Professional Passport Aplication Support
4.5
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was smooth and easy.
10 April 2026
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Quite easy to do
Quite easy to do. There were a few points where I hesitated a bit but all seemed to work out. Waiting to see if any issues during the review. Much better than going to an office to get paperwork and then to the post office.
9 April 2026
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Reply from My Passport Hub
Hello,
Thank you for your review. We're sorry to hear that the support you received didn’t meet your expectations. At My Passport Hub, we aim to provide responsive and helpful assistance at every step, and it’s disappointing to know we fell short. Your feedback is important to us and will help us improve.
If you have any further feedback, feel free to reach out to us at app.mypassporthub.com/contact. We’re here to listen.
Best regards,
Team My Passport Hub
Being able to do at home
8 April 2026
Reply from My Passport Hub
Hello,
Thank you for taking the time to leave a review. We’re happy to know that you had a positive experience and truly appreciate your kind words.
That said, we did noticed the bad star rating and were a bit surprised given your encouraging feedback. If there's anything we can do to improve your experience or assist you further, our Customer Care team would be happy to help. Please feel free to contact us through this link: app.mypassporthub.com/contact.
Best regards,
Team My Passport Hub
Great application
8 April 2026
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
The fees you pay are NOT the gov filing…
The fees you pay are NOT the gov filing fees. I don't know what this business is or what the charges are for. I thought I was simply pre-filling the pdf to take it with me. I'm sure I'm not the only one!
8 April 2026
Reply from My Passport Hub
Hello,
Thank you for your review. We’re sorry to hear about the confusion. Please allow us to clarify that My Passport Hub is not a government website, but an independent platform created to assist users with the passport application process. We provide expert support, professional document review, and step-by-step guidance to help ensure applications are complete and correctly prepared.
Our aim is to make the process easier and more efficient for travelers. If you’d like us to go over any specific point of your experience, please don’t hesitate to reach out, we’d be happy to help.
Kind regards,
Team My Passport Hub
This is a scam
This is a scam. Avoid! This is not an official government agency affiliated company. They charge almost $100 to fill out a free form you can do yourself. You still have to pay another fee to the National Processing Center & mail all documents. Good luck trying to cancel and talk to a person or get a refund. This company is very misleading.
17 January 2026
Unprompted review
Reply from My Passport Hub
Hello,
We’re sorry to hear that you perceived our service as a scam. My Passport Hub is a private support platform created to simplify the passport process through expert guidance, document checks, and personalized assistance. While we are not a government site, we help users manage all documentation in one place with clarity and support.
Our goal is to offer added value for those who want help navigating what can often be a confusing and time-consuming process. We appreciate your feedback and remain available should you wish to share more about your experience.
If you have any further feedback, feel free to reach out to us at app.mypassporthub.com/contact. We’re here to listen.
Kind regards,
Team My Passport Hub
Expensive, No transparency
Charges significant and not actual submission of passport. Feels like a scam!
8 April 2026
Reply from My Passport Hub
Hello,
Thank you for your feedback. We're sorry to hear that you felt the pricing didn’t match your expectations. We aim to offer a service that reflects both quality and value, and it’s concerning to know we may have fallen short. Your input is important, and we’ll take it into account as we continue to improve.
If you'd like to share more, feel free to contact us at app.mypassporthub.com/contact.
Best Regards,
Team My Passport Hub
JUST TRYING TO GET A PASSPORT
8 April 2026
Reply from My Passport Hub
Hello,
We appreciate your review, and we are very sorry that your experience was not completely satisfactory. Your feedback is really important to us, as it helps us identify areas for improvement.
Please feel free to contact us through this link: app.mypassporthub.com/contact. We are committed to resolving any concerns you may have and making sure your next experience with us is that much better.
Thank you for your trust in My Passport Hub. We are here to serve you and improve based on your feedback.
Best Regards,
Team My Passport Hub
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
It was easy to navigate.
7 April 2026
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Quick and easy
Quick and easy. As someone who rarely wants to engage in conversation, this was a total win!
6 April 2026
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Ease of completion
6 April 2026
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Each step by step was easy to follow
Each step by step was easy to follow. I totally appreciate that!
6 April 2026
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
easy to navigate.
5 April 2026
Reply from My Passport Hub
https://docs.google.com/forms/d/e/1FAIpQLSdxqrPunDUTiFSnSSwSVvSRdKSpD6iMsnA2ZDjDCZnnErpUow/viewform?usp=preview
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Easy to apply
4 April 2026
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
Very easy to fill out the forms
Very easy to fill out the forms. Only took about 10 minutes.
3 April 2026
Reply from My Passport Hub
Hi!
Thank you so much for the wonderful rating! We’re thrilled to know you had a positive experience.
At My Passport Hub, we’re all about helping people with care and clarity, and it’s always rewarding to see that reflected in your feedback.
Wishing you safe and smooth travels ahead,
Team My Passport Hub
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.