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My Perfect CV - CV builder Reviews 

4,111
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,850 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the website and user experience very easy to navigate and intuitive, appreciating the clear path for creating professional CVs and cover letters. Many praised the product's helpful suggestions, varied formats, and professional templates, aiding successful applications and quick job offers. However, some customers noted concerns regarding the subscription model, feeling the service was advertised as free but required payment to download the CV. People also mentioned issues with hidden charges and difficulties cancelling subscriptions or receiving full refunds.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience, finding the CV builder excellent,... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and user-friendly... See more

Service

Reviewers highlight positive aspects of service, with many finding it helpful and professional for updating... See more

Subscription

Users describe negative interactions with subscription services, with many feeling misled by unclear terms... See more

Product

People report positive experiences with the product, finding it an excellent and useful tool for creating CVs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This site is very easy to use, I found a few bits a bit tricky but after time it became clear. It would be good to know there's a charge before you get to the end so you know exactly what to expect be... See more

Company replied

Rated 4 out of 5 stars

Easy to use tool, that gave a clear path through writing a CV from scratch. Choices available to help add key skills plus added benefit of being able to edit at each stage. Guidance available at each... See more

Company replied

Rated 4 out of 5 stars

The CV was excellent. The covering letter less good for my purposes, but possibly good for someone applying for a job in more 'usual' circumstances than mine.

Company replied

Rated 5 out of 5 stars

I had used my perfect CV previously to update mine and my husbands CV This time I used it to help my son with updating his CV, choosing professional phrasing provided to describe his job role dut... See more

Company replied


Company details

  1. CV service

About My Perfect CV - CV builder

Written by the company

My Perfect CV builder creates job-winning CVs in minutes. This easy-to-use platform and mobile app generate professional and ATS-friendly CVs while keeping your personal information secure and confidential. Fast, AI-powered CV creation, transparent pricing, and excellent customer support make My Perfect CV the right choice for you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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2-star
1-star

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4.4

All reviews

(4,111)

1,756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Great service!! Very easy to use for perfect CV.

2 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

We appreciate your kind words and positive feedback. We are absolutely thrilled to hear that you received great service and that you found our platform very easy to use to build your perfect CV. Our team works hard to keep our tools intuitive and efficient so that creating a standout professional profile is a smooth and stress-free process.

Best regards,
The My Perfect CV Team.

Rated 5 out of 5 stars

its easy to work on.

2 July 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your kind feedback! We're glad to hear that you found our platform easy to work with, as our goal is to make creating a professional CV as simple and effective as possible. We appreciate your support and wish you every success with your job search!

Best regards,
The MyPerfectCV Team.

Rated 5 out of 5 stars

Good

Good, Excellent & Smooth

2 July 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your positive review! We're pleased to hear that you found our service valuable, effective, and easy to use. Your feedback means a lot to us, and we're pleased we could make creating your CV a simple and enjoyable experience.

Best regards,
The MyPerfectCV Team.

Rated 1 out of 5 stars

They made un-authorised deductions from my Bank Account

In April I was offered a £1.00 CV draw on the site, which I made. After that, I did not notice a deduction of £1.00 from my account and forgot about it. I did not login to the site until today.

But last week I discovered the following deductions from my UK account:

9 April. £16.95
27 April £16.95
5 June £16.95
22 June £16.95

I DEMAND THIS MONEY BACK, and they say they will cancel my subscription, but I never had a subscription with them!

Would anybody pay £16.95 monthly, just to draw up a CV? Nonsense!

-
They now respond with a lie that I had a subscription with them, and that they have refunded the funds. Yet they refuse to refund the undue funds they have deducted - 4 x £16.95

------------------------------------------------------
I have reported this to my bank and I will report this to the police.

9 April 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

We are sincerely sorry to hear about your experience and regret that your billing concerns. This is not the level of experience we strive to provide, and we appreciate the opportunity to address your concerns. We want to take this opportunity to offer further clarification.

Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency.

We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.

We have located your account and confirmed that it has been canceled, no further charges will apply. You received an email confirmation about this information. 

Upon further review, we have also provided you with a refund as a sign of goodwill. Please allow 7–10 business days for the refund to be available on your account. We greatly appreciate your feedback as it helps us identify and address any issues. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. 

If you have any specific questions about your account or would like further clarification about our services, please don't hesitate to contact our support team directly at customerservice@myperfectcv.co.uk. We're here to help and want to ensure you have all the information you need to make the best decision for your career needs.

Best regards,
MyPerfectCV Customer Support Team.

Rated 1 out of 5 stars

Bad experience

Bad experience

1 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you so much for sharing your thoughts with us. We are sorry to hear that your experience did not reflect the level of support we are committed to providing. While this is not the standard we strive for, your feedback is valuable and will be carefully reviewed as we continue to improve our services.

If you would like direct support, please feel free to contact us and give us more information at customerservice@livecareer.com. Our team will be glad to assist you. We value your time and thank you again for bringing this to our attention.

We sincerely appreciate your feedback and will use your insights to enhance the quality of our website experience.

All the best,
MyPerfectCV UK Support Team.

Rated 5 out of 5 stars

Good service

Good service

1 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you very much for your five‑star review. We’re glad to know that you consider MyPerfectCV.co.uk a good service and that the platform met your expectations when creating your CV.

Your review motivates us to continue enhancing our features so every user can enjoy a better experience.

We sincerely appreciate your trust and the time you dedicated to sharing your feedback.

Best regards,
MyPerfectCV UK Support Team.

Rated 5 out of 5 stars

Quite good and easy to use

Quite good and easy to use

Perfect to make any kind of CVs

1 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your positive feedback. We're delighted to hear that you found our service easy to use and that it helped you create the type of CV you needed. Our goal is to make resume building as simple and effective as possible, so it's great to know we met your expectations. We appreciate your support and wish you all the best in your career!

Best regards,
MyPerfectCV Team.

Rated 5 out of 5 stars

Super easy to use

Super easy to use, made a dreaded task enjoyable. Couldn’t of been better 10/10

30 June 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you so much for such a positive review. We're delighted to hear that you found our service super easy to use and that it made your experience much more enjoyable. Making things better for our users is always our goal, and knowing that we met your expectations means a great deal to us!

Best regards,
MyPerfectCV Team.

Rated 1 out of 5 stars

These people are scammers

These people are scammers. They advertise as being a free CV writing service, but once you have invested the time and effort in writing your CV you are forced to subscribe to be able to download it. There is no obvious way around the paywall, and despite repeatedly contacting customer service about this, they just insist they do provide a free service but offer no explination of how to download.

30 June 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for taking the time to share your experience. We apologize for any inconvenience or confusion you may have experienced with our website. We understand your concerns and would like to provide some clarification.

Our platform offers two account types: Basic Access (free) and Full Access (paid). Basic Access allows users to explore our creation tool and test its features before purchasing. You are free to use the tool and create your documents; however, it only allows you to download a plain text version and does not include any of our premium features.

Meanwhile, our Full Access plan, available for a small additional fee, offers extra features such as printing, emailing, and downloading documents using our copyrighted templates, as well as other services to simplify your job search, like cover letters, interview tips, and more. You have 14 days to use these enhanced features and optimize your document creation. If you don't cancel your subscription within this period, it will automatically renew to our monthly access for uninterrupted access.

We understand that budgeting for a subscription can be challenging. For this reason, we're always striving to improve our offering to provide the best value without neglecting our users' needs and preferences. Feel free to contact us at customerservice@myperfectcv.co.uk to inquire about available special offers, if you have any other questions, or need further assistance. Thank you again for your feedback, and wish you the best of luck.

Best regards,
MyPerfectCV Team.

Rated 5 out of 5 stars

overall good

30 June 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your feedback. We're pleased to hear that you had an overall good experience using MyPerfectCV. Our goal is to provide an intuitive and professional platform that helps job seekers create high-quality CVs with confidence. We appreciate you taking the time to share your experience and thank you for choosing MyPerfectCV.

Best regards,
MyPerfectCV Customer Support Team.

Rated 5 out of 5 stars

Best way to create your CV

Best way to create your CV, made mine in 5 minutes. The app makes it very easy to make your CV. I highly recommend this app.

30 June 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your wonderful review. We’re thrilled to know that you were able to create your CV so quickly and that you found our platform easy to use. We truly appreciate your recommendation and wish you every success in your job search.

Kind regards,
The MyPerfectCV Team.

Rated 5 out of 5 stars

I have been using it for years and it…

I have been using it for years and it never dissapoints

30 June 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you so much for your positive review and for being a loyal user. We're delighted to hear that our service has consistently met your expectations and has continued to support you whenever you've needed it. Your continued trust means a great deal to us.

We wish you every success in all your future endeavors!.

Best regards,
The MyPerfectCV Team.

Rated 4 out of 5 stars
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for taking the time to share your feedback. We're pleased to hear that you found it quick and easy to create a short CV using our platform. We're always looking for ways to improve the experience for our users and appreciate your support. We wish you every success with your career path!

Best regards,
The MyPerfectCV Team.

Rated 5 out of 5 stars
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your wonderful review. We’re thrilled to see that you found MyPerfectCV to be the perfect website for building your CV. We appreciate your support and wish you every success in your job search.

Warm regards,
The MyPerfectCV Team.

Rated 4 out of 5 stars

its easy and helpful

its easy and helpful

30 June 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your feedback. We’re pleased to know that you found our platform easy to use and helpful. We appreciate your support and wish you every success in your job search.

Kind regards,
The MyPerfectCV Team.

Rated 5 out of 5 stars

Thank you guys

Thank you guys

29 June 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your review. We truly appreciate your kind words and are glad you had a positive experience with our platform. Thank you for choosing MyPerfectCV.

Warm regards,
The MyPerfectCV Team.

Rated 1 out of 5 stars

I’d give a ZERO if I could

I’d give a ZERO if I could. Don’t use it, they charge you £17 for nothing. You pay over £4 to download your CV, even though if says it’s for free and then they charge you for the subscription 2 weeks later. Be careful, don’t use it.

29 June 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for taking the time to share your experience. We are sorry to know about the frustration and confusion you may have experienced with the platform.

We would like to clarify that our platform offers two types of access: a basic account, which allows users to create their documents and download a plain text version, and a full access subscription, which provides premium features such as downloading, printing, and emailing documents using our professionally designed templates.

The full access subscription includes a 14-day period during which users can take advantage of all premium features. If the subscription is not cancelled within those 14 days, it automatically renews into a monthly plan to ensure uninterrupted access to the service. We strive to make this process transparent by clearly presenting the subscription terms, pricing, renewal conditions, and cancellation options during checkout, in our Terms and Conditions and in the confirmation email sent after purchase.

We understand the importance of transparency throughout the customer experience and remain committed to providing dedicated support. If you have any further questions or concerns, please don't hesitate to contact our support team at customerservice@myperfectcv.co.uk. We will be glad to assist you.

Best regards,
Customer Service Team.

Rated 1 out of 5 stars

Scammers!! Will Sign You Up To A Recurring Subscription!

Just checked my Credit Card Statement to find that after paying £2.95 on the 2nd of June for a CV for my friends son (WHICH I WROTE!) as he was looking for a Work Experience Placement, I have now been charged £16.95 on what appears to be an ongoing monthly subscription basis!

Not only that but when I went onto their website to cancel this, I was offered a better price of £3 odd a month to stay!

WTAF!!!???

I have now put a block on any future payments to this company with my card provider and will 'chalk' the first subscription payment up to experience as I really cannot be bothered to waste my valuable time fighting them to get my £16.95 back!

PS: Most of their templates you can find for free on Google and I myself used ClaudeAI to write the CV.

His very first application offered him a placement that same day before they'd even met him (on the strength of that CV)!

My advice would be use AI and save your money (and the hassle of cancelling!!)

UPDATE:

So MyPerfectCV (despite everything in my review being true) decided to report my review as 'defamatory'!

Thankfully, Trustpilot disagreed and have just sent me the following email

''Hi again,

We're just following up about your review of myperfectcv.co.uk, which was flagged for containing defamatory content.

The decision

Good news — we've assessed the content flagged by the business, and determined that it's not defamatory. Therefore, we've put your review back online.

To see your review, you can log into your Trustpilot account or click the following link: your review of myperfectcv.co.uk.

If you have any questions, please let us know by replying to this email.

Thanks''

Maybe myperfectcv might like to put as much effort into fair business practices as it would appear they seem to be able to do in relation to attempting to suppress reviews that call out their somewhat onerous (in my opinion) activities!

Interesting also that no offer of a refund on the £16.95 that I was billed without my knowledge was forthcoming (unsurprisingly!)

29 June 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for taking the time to share your experience. We are sorry to know about the frustration and confusion you may have experienced with the platform.

We would like to assure you that we strive to make our subscription process transparent by clearly presenting our pricing, billing terms, renewal conditions, and cancellation policy before, during, and after registration.

Our service operates through a subscription model. The initial payment provides full access to all premium features for a 14-day period. If the subscription is not cancelled within those 14 days, it automatically renews into a monthly plan to ensure uninterrupted access to the service. These details are displayed during checkout, included in our Terms and Conditions, and in the confirmation email sent immediately after purchase.

We understand the importance of clear communication throughout the customer experience and remain committed to providing dedicated support. If you have any additional questions or need further assistance, please don't hesitate to contact our support team at customerservice@myperfectcv.co.uk. We will be glad to help.

Best regards,
The MyPerfectCV Team.

Rated 5 out of 5 stars

everything is very great and prefect

everything is very great and prefect
thankyouu so much
and now please send my Cv kindly

29 June 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your kind feedback. We’re delighted to see that you had a great experience using our platform. We appreciate your support and are grateful that you chose MyPerfectCV to help create your CV.

Kind regards,
The MyPerfectCV Team.

Rated 5 out of 5 stars
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your amazing feedback. We’re thrilled to know that you consider our platform the best CV builder. Your support means a great deal to us, and we appreciate you sharing your experience.

Kind regards,
The MyPerfectCV Team.

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