My Personal Challenge Reviews 2,151

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly nature of the app and its effectiveness in helping them achieve their goals. The staff is consistently described as impressive, helpful, and kind, with many highlighting the exceptional customer service. People appreciate the quick response times and the personalized assistance they receive, making their overall experience positive and supportive. However, some customers also noted minor technical glitches within the app, such as discrepancies between verbal prompts and video instructions. A few other people felt the initial sign-up process could be confusing or misleading, and some reported difficulties in reaching customer service initially.

What people talk about most

User experience

Users describe positive interactions with the user experience, finding the program easy to follow and not... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness, kindness, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Application

Consumers find the app to be a positive and helpful tool. Many users express their love for the app,... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a long break from training, this felt like a really safe way to come back. I didn’t have that usual fear of pushing too hard or doing something wrong. It’s slow and steady, and my body actually... See more

Company replied

Rated 5 out of 5 stars

This program has given me enough motivation to get up and complete daily. I’m not overwhelmed with trying to get to a crowded gym. I stopped going to the gym but could not get my motivation to return... See more

Company replied

Rated 5 out of 5 stars

I have had a really positive experience with this personal challenge app. The workouts are well designed and easy to fit into a busy schedule. I especially like the short 5 to 7 minute exercise... See more

Company replied

Rated 5 out of 5 stars

I love this app for multiple reasons, not least how response their CX team was to my personal needs. They worked through a tech issue I had without hesitation. This app is just the perfect complement... See more

Company replied


Company details

  1. Fitness and nutrition

Written by the company

My Personal Challenge is a wellness app designed to make fitness simple, gentle, and sustainable. We focus on progress without pressure, encouraging you to build healthy habits through mindful movement, realistic goals, and positive motivation. Every session is created to help you feel stronger, more flexible, and more confident — one small step at a time. Our program combines various exercise routines that can easily be done at home. Whether you’re starting your fitness journey, returning after a break, or simply looking for a supportive and balanced approach to health, My Personal Challenge adapts to your energy and schedule.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

With it being only 7 minutes I feel the…

With it being only 7 minutes I feel the burn every day

16 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you so much for your feedback! We’re thrilled our quick 7-minute workouts are packing enough punch to fire you up every day 💪😊✨

Rated 5 out of 5 stars

Loving it so far

14 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you so much for the fantastic feedback! We’re thrilled you’re loving it so far and can’t wait to keep impressing you! ✨😊

Rated 5 out of 5 stars

Awesome

Love this routine

15 May 2026
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Reply from My Personal Challenge

Thank you for the awesome feedback! We’re thrilled the routine is hitting the mark for you—your enthusiasm makes our day 😊✨

Rated 5 out of 5 stars

I absolutely love this app

I absolutely love this app. the workouts are easy to follow and perfect pace. Their support team is awesome. Especially Ester Larsen. She has been so helpful in answering my questions and addressing my concerns

15 May 2026
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Reply from My Personal Challenge

Thank you so much for your kind words! I’m thrilled the workouts feel spot-on and that Ester’s support has made a real difference 😊✨

Rated 4 out of 5 stars

Lasta resolved my concerns

I have Red reports that said that it was difficult to reach anyone at this app, but once I used the link provided I was rewarded with excellent customer service with a personal shout out to Emily Brooks . Once I was able to explain my concerns to Emily, Lasta was quite helpful with resolving my concerns. As a result, I would give their customer service 4 stars

14 May 2026
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Reply from My Personal Challenge

Thank you for sticking with us and sharing your experience! I’m so glad Emily could connect with you directly and resolve your concerns so smoothly 😊✨

Rated 5 out of 5 stars

Easy

It is an easy and fast way too lose some weight. You can do few execrcises in fée minutes

8 April 2026
Unprompted review
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Reply from My Personal Challenge

Thank you for sharing how our few-minute routines make weight loss easy and fast! 💪✨ Keep up the great work—you’re doing amazing! 😊

Rated 4 out of 5 stars

Beginning to dislike the monotonous…

Beginning to dislike the monotonous music

15 May 2026
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Reply from My Personal Challenge

Thank you for sharing your thoughts 😊 We’re sorry the music has felt a bit repetitive and will add more variety to keep your workouts fresh and motivating! ✨💪

Rated 5 out of 5 stars
My Personal Challenge logo

Reply from My Personal Challenge

Thanks a ton for your feedback—we’re so happy the pace hits the sweet spot for you, and we can’t wait to see you keep thriving 😊✨

Rated 5 out of 5 stars

Love it great work

Love it absolutely awesome work out

15 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you for sharing your enthusiasm! We’re thrilled to hear the workouts are hitting the mark and keeping you motivated 😊💪

Rated 5 out of 5 stars

The Military Workout

I’m working on my fifth day and it’s been great thus far. Love the timing it’s just right!

15 May 2026
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Reply from My Personal Challenge

Thanks so much for sharing your progress – hitting day five is fantastic! We’re thrilled the pacing feels just right, keep up the great work ✨💪😊

Rated 5 out of 5 stars

Jazz

I’m 6 days in and the experience it’s amazing the fact that I’m challenging myself everyday to better myself and the way I feel right after the active is amazing.

15 May 2026
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Reply from My Personal Challenge

Thanks so much for sharing, Jazz—I’m thrilled to hear how energized and proud you feel after each day’s challenge! Keep up the fantastic work and enjoy every moment of your journey ✨💪😊

Rated 5 out of 5 stars

Still figuring it out

I like the idea and the pace so far. I’m still figuring it out, but it already feels more manageable and less overwhelming than most things I’ve tried.

6 May 2026
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Reply from My Personal Challenge

Thank you for your feedback! We’re thrilled the pace feels just right and that it’s less overwhelming—enjoy the journey ahead 😊✨

Rated 5 out of 5 stars

Small wins

Nothing dramatic, but small changes keep showing up. Better posture, less stiffness, more energy. It adds up.

6 May 2026
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Reply from My Personal Challenge

Thank you for letting us know how those little improvements—better posture, less stiffness and more energy—are making such a positive difference in your daily routine 😊 Keep celebrating those small wins that add up to something big! ✨

Rated 4 out of 5 stars

Wish I could adjust the time

Wish I could adjust the time

14 May 2026
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Reply from My Personal Challenge

Thank you so much for your feedback! I’m glad you’re enjoying the app, and I hear you on adjusting the time—our team’s already exploring that update for you 😊✨

Rated 5 out of 5 stars

Enjoying it

14 May 2026
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Reply from My Personal Challenge

Thank you for the lovely note! We’re thrilled to hear the app is adding some fun to your routine 😊✨

Rated 4 out of 5 stars

…Customer Service Review

I enjoyed the tai chi exercises which were geared to my ability . I had to cancel because of the cost. When I tried to do that at first, through the phone and website, I got nowhere. I finally was successful when I received a different phone no. For your company through PayPal . Since then , I have been satisfied with the response I have gotten from Andy Cartrait.

13 May 2026
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Reply from My Personal Challenge

Thank you for sharing your experience! We’re so glad you enjoyed the tailored tai chi sessions and appreciate your patience with the cancellation hiccup—Andy is thrilled to have made things smoother for you 😊✨

Rated 5 out of 5 stars

I’m not bored

I’m not bored, it’s definitely making a change!

14 May 2026
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Reply from My Personal Challenge

Thank you so much for your feedback! We’re thrilled it’s keeping things fresh and making a real difference for you 😊✨

Rated 5 out of 5 stars

It’s very gentle

I had a very good experience. It’s easy to do excersizes and the music sets the tone

14 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you so much for your kind feedback! We’re thrilled the gentle flow and mood-setting music made your exercises easy and enjoyable 😊✨

Rated 5 out of 5 stars

I love the personalized workouts and I…

I love the personalized workouts and I absolutely love how you can track your steps, exercise, and water intake. It’s very thorough and convenient

14 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you for letting us know our tailored routines and all-in-one step, workout, and hydration tracking are making your fitness journey seamless and convenient! We’re thrilled to support your progress 😊✨

Rated 5 out of 5 stars

Mr. Andy Cartrait

Mr. Andy Cartrait was very kind and understanding. He helped me right away with my problem.

13 May 2026
My Personal Challenge logo

Reply from My Personal Challenge

Thank you so much for sharing your experience! I’m delighted Andy could assist you so promptly with kindness and understanding 😊✨

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