I would like to ask people who is being dehonestly cashed for subscription money, lets go altogether and fill complain against this company. Lets go through fcb. I still receiving emails from gerech... See more
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Okay, here is a positive update about the company. I am sure they see negative feedbacks about their reputation and service. But they are willing to improve. And for this, after negotiating, t... See more
Company replied
This is a fraud, when I created an account in the website, they never mentioned anything about paying €30 per month. When I unsubscribed, they sent me an invoice of €30 and keeps on adding €9.95 char... See more
Company replied
It was good. I was instructed to contact Vriendenloterij to cancel this directly. I have done so and was refunded by Vriendenloterij. So there this matter is closed, thanks. Regards, V S Daniels... See more
2.4
Poor
6k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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26 July 2024
Unprompted review
Don't fall for this scam
I have accidentally stumbled upon this website while trying to cancel a subscription. I noticed that this wasn't the correct website to cancel and so I stopped filling out the form, however they still asked me by email to pay even though I ended up never needing their services.
After I noticed that I wrote an email explaining my situation, however I never got an answer and a few days ago I even received a letter from them after which I wrote another email and once again they have not responded, I have been waiting for more than a week for an answer to my second email.
Furthermore I see that they reply to these reviews trying to seem like a legit company. They are not, don't fall for this scam!!
23 July 2024
Unprompted review
Reply from Mypersonalinsights
Dear ,
We are very sorry for the confusion and inconvenience caused by the reminder messages you received. By Metis Cancellations is committed to providing a transparent and honest service.
You have engaged us By Metis Cancellations to send a letter of cancellation. You filled out the entire format and all checkboxes were checked and the 'with payment obligation' button was clicked.
We apologize for the late response. We will pick up your complaint immediately. Would you be so kind as to email us at support@bymetis.nl so we can resolve it.
Kind regards,
The By Metis Cancellations support team
I do not even know who they are and…
I do not even know who they are and they claim I contracted their services for unsuscribing somewhere. I have written to them by email leaving constance that I have not signed anything. After seeing the reviews I see that it is a scam, I will report them to the police and keep dreaming if you think I am going to pay anything, if you dare to take any further action we will see each others faces in court
22 July 2024
Unprompted review
Reply from Mypersonalinsights
Thank you for your review.
Please let me assure you that our company is fully compliant with laws and regulations. Our main objective is to support our customers in cancelling subscriptions.
We would like to inform you that we do not practice a signature policy. Consumers must fill in all mandatory fields on our website for us to receive the order.
You have engaged us By Metis Cancellations as an external company to send a cancellation letter. We will receive the request only after the entire format is filled in and all checkboxes are ticked and the ‘with payment obligation’ button is clicked.
Kind regards,
The byMétis Cancellations support team
ByMetis ask for payment but they do not…
ByMetis ask for payment but they do not deliver the service, and when I write to them the answer is just standard.
4 July 2024
Unprompted review
Reply from Mypersonalinsights
Thanks for your feedback. We are sorry to hear that you are not satisfied with our services at Metis.
At Metis we do our best to support our customers when canceling subscriptions. Our platform offers a simple process: you complete the form in a few steps, after which we will send a cancellation letter on your behalf for a fee of 30 euros. In this way we want to make the cancellation process quick, easy and stress-free for our customers. Unfortunately, we are not responsible for its further processing after sending the cancellation letter.
Yours sincerely,
The Metis team
You don’t need their service
You don’t need their service. It is a scam. I typed cancel Netflix and fell on them first. I thought I was getting to cancel Netflix but ended up having to pay $35 to cancel. One star because they need to explain that they are an intermediate service in big letters and right away. They are sneaky. One star for me because I fell in the stupid trap of scams on internet. service in big letters and right away. They are sneaky. One star for me because I fell in the stupid trap of scams on internet.
Vous n’avez pas besoin de leur service. C'est une arnaque. J'ai tapé annuler Netflix et je suis tombé dessus en premier. Je pensais que j'allais annuler Netflix, mais j'ai fini par devoir payer 35 $ pour annuler. Une étoile car ils doivent expliquer qu'ils sont un service intermédiaire en grosses lettres et tout de suite. Ils sont sournois. Une étoile pour moi car je suis tombé dans le piège stupide des arnaques sur internet. service en grosses lettres et tout de suite. Ils sont sournois. Une étoile pour moi car je suis tombé dans le piège stupide des arnaques sur internet.
9 July 2024
Unprompted review
Reply from Mypersonalinsights
Thanks for your feedback. We are sorry to hear that you are not satisfied with our services at Metis.
At Metis we strive to support our customers when canceling subscriptions. Our platform offers a simple process: you complete the form in a few steps, after which we will send a cancellation letter on your behalf for a fee of 30 euros. By using our service, you agree to the terms and conditions. We would like to emphasize that we will only receive an inquiry once the entire ordering process has been completed.
We also offer you the opportunity to use our professional cancellation letter for free, so that you can send it yourself. In this way we want to make the cancellation process quick, easy and stress-free for our customers. Unfortunately, we are not responsible for its further processing after sending the cancellation letter.
Yours sincerely,
The Metis team
Lurendrejeri
3 July 2024
Unprompted review
Reply from Mypersonalinsights
Bedankt voor je feedback. Het spijt ons te horen dat je niet tevreden bent met onze dienstverlening bij Metis.
Bij Metis streven we ernaar onze klanten te ondersteunen bij het opzeggen van abonnementen. Ons platform biedt een eenvoudig proces: je vult in een paar stappen het formulier in, waarna wij namens jou een opzegbrief versturen voor een vergoeding van 30 euro. Door gebruik te maken van onze dienst, ga je akkoord met de algemene voorwaarden. We willen benadrukken dat we alleen een aanvraag ontvangen als het volledige bestelproces is afgerond.
Daarnaast bieden we je de mogelijkheid om gratis gebruik te maken van onze professionele opzegbrief, zodat je deze zelf kunt versturen. Op deze manier willen we het opzegproces snel, gemakkelijk en stressvrij maken voor onze klanten. Helaas zijn wij na het versturen van de opzegbrief niet verantwoordelijk voor de verdere verwerking daarvan.
Met vriendelijke groet,
Het team van Metis
Even if I didn't used their services…
Even if I didn't used their services and I just fulfilled a formal, they keep asking money from me 2 months later. I will ask a lawyer and I will inform police.
14 April 2024
Unprompted review
Reply from Mypersonalinsights
Thank you for your feedback. We are sorry to hear that you are not satisfied with our service at Metis.
At Metis, we strive to support our customers in cancelling subscriptions. Our platform offers a simple process: you fill in the form in a few steps, after which we will send a cancellation letter on your behalf for a fee of 30 euros. By using our service, you agree to the terms and conditions. We would like to emphasise that we only receive a request once the full ordering process has been completed.
In addition, we offer you the possibility to use our professional cancellation letter for free, so you can send it yourself. In this way, we want to make the cancellation process quick, easy and stress-free for our customers. Unfortunately, after sending the cancellation letter, we are not responsible for its further processing.
Kind regards,
The team of Metis
Not a good experience
Singed up & got no help setting it up.
Took the money €9.00 for first month. Now want €30 to cancel. Sharp practice
John Maye
25 June 2024
Unprompted review
Clean gym and friendly and helpful…
Clean gym and friendly and helpful staff thanks
25 May 2024
Unprompted review
I sent my money in to cancel a…
I sent my money in to cancel a subscription and bymetis still keep on sending me emails saying I have not paid. I send them the proof of money going to them on my bank account and emailed them. I received no response from bymetis. They only keep saying they sent me letters in the mail. I have not received one letter. They also say they will send me to collections when I already paid. Do not use bymetis!
* I even paid the late fee within before the due date and they just added another late fee a few days ago. I sent my payment and the late fee already before the said due date on my email.
18 June 2024
Unprompted review
Reply from Mypersonalinsights
Thanks for your feedback. We are sorry to hear that you are not satisfied with our services at Metis.
At Metis we strive to support our customers when canceling subscriptions. Our platform offers a simple process: you complete the form in a few steps, after which we will send a cancellation letter on your behalf for a fee of 30 euros. I expect that in your situation the invoice was paid too late, resulting in additional collection costs. You can contact our customer service and we will be happy to assist you.
Reply from Mypersonalinsights
Bedankt voor uw review.
Graag wil ik u verzekeren dat ons bedrijf volledig voldoet aan de wet- en regelgeving. Ons hoofddoel is om onze gewaardeerde klanten te ondersteunen bij het opzeggen van abonnementen.
U heeft ons van ByMetis ingeschakeld als extern bedrijf om een opzegbrief te versturen. Wij ontvangen de aanvraag pas nadat het hele format is ingevuld en alle checkboxen zijn aangevinkt en de button 'met betaalverplichting' is aangeklikt.
Aan onze dienst zitten kosten verbonden die wij meerdere malen aangeven op de website. Het is belangrijk op te merken dat de mogelijkheid bestond om de brief zelf te versturen, maar dat u expliciet ervoor koos om dit door ons te laten doen. Aangezien de opdracht volledig is uitgevoerd op basis van uw verzoek, vinden wij dit een onredelijk reactie. Weet dat wij klaar voor u staan om met u mee te denken aan een gewenste oplossing.
Met vriendelijke groet,
Het ByMétis support team
Process was easy
1 June 2024
Unprompted review
These people concentrate on the poor…
These people target the vulnerable, particularly the poor and elderly. They falsely claim that people have used their services to cancel subscriptions with other companies. They are scammers, to say the least. I have reported them to the police. If I could give them negative stars, I would rate them -5 stars.
Date of experience: May 27, 2024
27 May 2024
Unprompted review
Reply from Mypersonalinsights
Thank you for your feedback. We are sorry to hear that you are not happy with our services.
ByMetis operates to help their customers with canceling their subscriptions. You can fill in a form in a few steps on our website. After this, we process your request and send out a cancellation letter in your name to the company of your choosing. We explicitly as you to accept our policy, which includes a one time fee of €30,00 for our service. We cannot receive an order without the acceptance of all our policies.
It is never our intention to scam our customer or target a specific audience. We are willing to help everyone who would like to use our cancellation service.
Kind regards,
ByMetis Team
Scam firm.
I believe they are not telling the truth.😡
I know the internet buys and sells and there was nothing about paying DKK 300,for sending a letter. You really think I will have paid that amount for something, I don't really have to pay anything at all? I called Falck and terminate my subscription because you have done nothing at all. I asked if you have done anything and they told me they haven't received anything at all.
Sometime later bymetis sent me an email telling me the payment it's ready now and I should pay it. They really think people are stupid and they have to pay them money for something they are not sending.
There are many people in my situation and ready to fight if that's what bymetis are looking for. Right? OK? Put your things together bymetis and stop asking people for money and especially from those with very little money. You understand that?
I really do hope so for your own sake.😡
18 March 2024
Unprompted review
Reply from Mypersonalinsights
Thank you for your feedback. We are sorry to hear that you are not satisfied with our service at Metis.
At Metis, we strive to support our customers in canceling subscriptions. Our platform offers a simple process: you fill out the form in a few steps, after which we will send a cancellation letter on your behalf for a fee of 30 euros. By using our service, you agree to the terms and conditions. We would like to emphasize that we only receive a request once the complete ordering process has been completed.
In addition, we offer you the possibility to use our professional cancellation letter for free so that you can send it yourself. In this way, we want to make the cancellation process fast, easy and stress-free for our customers. Unfortunately, we are not responsible for the further processing of the cancellation letter after it has been sent.
Kind regards,
The team of Metis
This is the most ridiculous fraud!
This is the most ridiculous fraud!
I got a bill about gym cancellation from bymétis with additional fees now.
The problem is that the gym told me there is no cancellation and I am still registered in the system, additionally , the gym said that the cancellation should be done in the reception and they don’t have any online cancellation and they don’t request a fee from the costumers. Bymétis didn’t clarify that there is a fee for the cancellation and now they want additional fee. Is there any way to report this or suit them? I hope you tell me if you know the right way to make a legal case about this.
22 May 2024
Unprompted review
Reply from Mypersonalinsights
Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with Metis' service.
At Metis, our mission is to help customers cancel subscriptions. Our platform offers a simple process where you fill out the form with just a few steps, after which we will send a cancellation letter on your behalf for a fee of 30 euros, which you agree to in the terms and conditions. Please note that we only receive a request if the consumer has completed the entire ordering process. In addition, we also offer you the possibility to use the text of our professional cancellation letter for free and send it yourself. In this way, we want to make the cancellation process fast, easy and stress-free for our customers. Unfortunately, we are not responsible for processing the cancellation letter after it has been sent.
Kind regards,
The team of Metis
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