My dogs hair sample was lost twice, I finally mailed it certified return receipt. When I got the results I was relieved…Until I brought them to our vet. Our vet said the testing done was “unreliable”... See more
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Review summary
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Reviews shaping this summary
They were super quick with getting the testing done and seems that it was very thorough. My dog is still having issues with itching, so I’m going to have to dig down into the additives that he was sen... See more
Company replied
Ive used the tests for my 3 dogs and 3 fosters (dogs and cats). Ive recommended it way too many times to count. The cost compared to standard allergy blood tests in my area is so economical. The resul... See more
Company replied
Very happy with the whole experience! This was soooo easy and convenient to do this testing for our puppy. She's had a lot of tummy issues since the day we brought her home - vet kept suggesting dif... See more
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Company details
Written by the company
Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
Contact info
10685-B Hazelhurst Dr. #24329 Houston, 77043, Texas, United States
- +1-430-224-0303
- info@mypethealthstore.com
- mypetsensitivity.com
4.0
Great
3k reviews
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Don’t bother
Considering I only received one of my dogs test results back this rating should be expected. Also how can on be sensitive to boar but not bacon? It seems quite confusing and not to accurate. I’m angry I wasted the money and wouldn’t recommend this to anyone.
26 June 2026
Reply from My Pet Sensitivity
Thank you for your feedback. We're sorry to hear you're disappointed.
We've checked our system and can confirm that both of your dogs' results were emailed to you on 26th June. We'll be in touch with you directly to make sure you've received both reports and resend them if needed.
We'll also take the opportunity to explain the difference between boar and bacon. Although they may seem similar, they are tested as separate items because bacon is a processed product that undergoes curing and other processing, which can alter its overall composition compared with boar meat.
We appreciate you taking the time to leave your review, and we hope we can resolve your concerns once we've spoken with you directly.
Sensitivity test
Great, highly recommend, information has helped tailor our pets diet etc even more to avoid sensitivity occurring
16 July 2026
Unprompted review
Reply from My Pet Sensitivity
We're so happy to hear our information helped you tailor your pet's diet to avoid sensitivities. We appreciate your recommendation!
Reply from My Pet Sensitivity
We're so happy to hear you're enjoying our product and appreciate your kind words about our company! Thank you for your wonderful feedback.
is helping me with dog allergies
i took away all stong and moderate sensitivies and my dog seems to be scratching less. have to give the dog food more time to know for sure. i knew this was not a true allergy test, but it showed me a lot about Asher's sensitivies
22 June 2026
Reply from My Pet Sensitivity
We appreciate you sharing your experience with Asher's sensitivities. It's great to hear that removing strong and moderate sensitivities seems to be helping. We're glad our insights were useful.
Test results very cleasr
6 January 2026
Reply from My Pet Sensitivity
We are so pleased to hear that the test results were very clear for you. Thank you for your wonderful feedback!
Thorough information received in timely…
Thorough information received in timely fashion.
12 June 2026
Reply from My Pet Sensitivity
We're so glad we could provide you with comprehensive information quickly. We appreciate your positive feedback!🐾
A good thing to find out about your dog…
A good thing to find out about your dog allergies it has helped me
17 June 2026
Reply from My Pet Sensitivity
We are so glad our product helped you with your dogs sensitivities. We appreciate your positive feedback!
Better than “5S” IMO
Although not as technically advanced as the other testing companies. Like apps and such the results were so easy to read and so much less complicated. I've previously used another company for years, which has changed their tests to the point where you actually have to get probably several tests in order to just get a food sensitivity test for your cat. they also would test for products that I’ve never even dreamed of seeing in cat food. Like ostrich and alligator! Which just makes the report so much thicker and so much more tedious to go through. I’m happy to have found this company. My cat is on the new diet plan and her skin condition is clearing up beautifully.
24 June 2026
Unprompted review
Reply from My Pet Sensitivity
We are so pleased to hear about your positive experience with our testing services! It's wonderful to know that the results were easy to understand and that our approach to food sensitivity testing for cats was a refreshing change. We are especially delighted that your cat's skin condition is clearing up beautifully on the new diet plan. We truly appreciate you sharing your success story with us.
Best gift for your fur family
I can highly recommend My Pet Sensitivity. I bought a voucher on Wowcher & had difficulty using it but Lous sent me a link & couldn't have been more helpful.
The test was easy & the results were very fast.
The test us a must for all sensitive fur babies
2 July 2026
Unprompted review
Reply from My Pet Sensitivity
We're so happy to hear you had such a positive experience with us and found the testing process easy and fast! We appreciate you recommending our service for sensitive pets.
excellent service
excellent service. A really comprehensive breakdown of all sensitivities
i would definitely recommend this service
Easy to do and results back within the specified time frame
15 June 2026
Reply from My Pet Sensitivity
We're so pleased to hear you had an excellent experience with our service! It's wonderful to know you found the breakdown comprehensive and the process easy, with timely results. Thank you for your recommendation!🐾
I felt that I was misled about the test…
I felt that I was misled about the test type. I was expecting a more definitive "allergy " test, not a "sensitivity " test. I also did not appreciate the way in which the "subscription" was cloaked during my initial test purchase. I have canceled the subscription after the first billing accordingly. I will be reaching out to my vet to pass on my thoughts.
16 June 2026
Reply from My Pet Sensitivity
Hi!
We're sorry to hear that you were disappointed with your dog's results.
It's important to note that our test is designed to identify potential sensitivities and should not be compared directly with allergy testing, veterinary diagnoses, or elimination diet outcomes. Sensitivity is just one possible factor that may contribute to symptoms, and there can be other underlying causes that our testing is not designed to detect.
At checkout, the 24/7 Vetline subscription is presented at multiple stages, including the product page, cart, and post-purchase confirmation. If it is not removed during checkout or if a one-click purchase option is used, the subscription is included at $9.99 per month following the initial offer period.
We appreciate your feedback and are sorry that the service did not meet your expectations.
Good thorough test
Not an allergy test but gives a good idea of what to eliminate to try and figure out what is not agreeing with your pup.
16 June 2026
Reply from My Pet Sensitivity
We appreciate your feedback and are glad our product helps guide you in identifying potential sensitivities for your pup. We understand the importance of pinpointing what works best for them.
Highly recommend this test and company.
I’ve gotten tests for both my cat and my dog. I make homemade food for both so this test was essential in creating a perfect recipe for each of them. I really like my pet sensitivity because it’s super easy by just taking some hair samples and shipping them out. They give you a very comprehensive food and environmental allergen sensitivity test which has helped me give my dog and cat a more comfertable and healthier life. Also reached out to the customer service and they are very nice and helpful.
9 June 2026
Reply from My Pet Sensitivity
We are so happy to hear that our pet sensitivity test helped you create perfect homemade recipes for your dog and cat! It's wonderful to know that our comprehensive testing and helpful customer service contributed to their healthier and more comfortable lives. Thank you for sharing your positive experience!
I sent in two hair samples from the…
I sent in two separate hair samples from the same area of my dog and paid for two separate test and they contradicted each other. The email stated it would take at least 3-4 days to get the results and right after I received an email stated my samples/test were received I received a email with the results shortly after
11 June 2026
Reply from My Pet Sensitivity
We’re very sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand how confusing and frustrating it must be to receive seemingly contradictory results.
There are a few reasons why this can occasionally happen, and we’d be very happy to look into this for you and explain your results in detail if you'd like us to?
Please note that while results are typically provided within 3–5 days, they can sometimes be returned sooner depending on processing times.
Maybe not 100% correct but my dog was…
Maybe not 100% correct but my dog was helped by the results we showed. We eliminated the food from his diet and it is better, I highly recommend it.
8 June 2026
Reply from My Pet Sensitivity
We're so happy to hear that eliminating the food helped your dog feel better. We appreciate you sharing your positive experience with us!
Absolutely amazing
Absolutely amazing. Easy to take a sample and clear instructions on doing so and sending it in. The results were available about 24 hours after they received it. Very comprehensive and told us exactly what we needed to know. We changed our dog’s diet according to the results and he is 100% better after only a few days! No more throwing up. No more skin issues. Could t be happier. Highly recommend.
24 June 2026
Unprompted review
Reply from My Pet Sensitivity
We are so happy to hear about the wonderful improvements in your dog's health! It's fantastic that our results helped you make such a positive change to their diet, leading to no more throwing up or skin issues. We truly appreciate you sharing your experience and recommending us.
Absolutely fantastic
Absolutely fantastic, money very well spent. Now my dog can live a symptom free life.
Highly recommended.
11 June 2026
Reply from My Pet Sensitivity
We're so happy to hear your dog is living a symptom-free life! Thank you for your kind words and recommendation.
Very accurate from my suspicions
Very accurate from my suspicions. The findings are well laid out, clear, and easy to understand
3 July 2025
Reply from My Pet Sensitivity
Thank you for your wonderful feedback! We're delighted to hear the results matched your suspicions and that you found the report clear, well laid out, and easy to understand. We really appreciate you sharing your experience.
Reply from My Pet Sensitivity
Thank you for your feedback! We're pleased to hear you found the process clear, concise, and easy to understand. We really appreciate you taking the time to share your experience.
Waste of money
30 April 2026
Reply from My Pet Sensitivity
We're sorry to hear that you feel this way and that your experience didn't meet your expectations. We'd really appreciate the opportunity to learn more about what happened and see if we can help. We'll be in touch with you via email shortly to gather some more information and discuss your concerns.
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