I give it 4 stars. This is the value for money factor. The product is sent from Germany despite it suggesting otherwise, and I’m fine with that. Wait time was minimal and service was good. The missing... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Mypicture are amazing. Any image that you want you can have printed onto many different formats including large canvas and framed photos. I have had many pictures printed and framed by Mypicture and h... See more
Company replied
Wow! I had decided that I needed to lower my expectations so as not to be disappointed. But when I received my order (10 88-piece jigsaws, each a different photo) I was absolutely blown away with the... See more
Company replied
10/10 for actual product. Online range is great- so easy to upload the pics you want, I like you can adjust the sizing and formatting. From order to delivery was 1 week- so helpful for Xmas pressies.... See more
Company replied
Company details
Written by the company
With over 15 years of experience, Mypicture.com.au specializes in turning your cherished memories into stunning wall art and personalized home decor. From elegant, framed prints to vibrant canvas prints, we offer a variety of ways to showcase your favorite photos. Looking for something unique? Our personalized blankets add a cozy touch to your space, while poster prints, and sleek metal prints provide a modern way to decorate your home. Each product is crafted with attention to detail, offering the perfect combination of quality and affordability to bring your memories to life in style. Whatever your vision, Mypicture.com.au has the perfect solution to enhance your home with personal, meaningful artwork.
Contact info
4.1
Great
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 24 hours
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Good quality
Good quality, good price and even though shipped from Germany to Australia arrived in good time.
15 December 2024
Reply from Mypicture.com.au
It's fantastic to hear that the quality and price met your expectations. Timely delivery from Germany to Australia is indeed an achievement, and it's wonderful to know that your experience was so positive. Thank you for sharing your feedback.
The order process was very easy the…
The order process was very easy the final product was brilliant I have been telling everyone about your company and service . You definitely deserve the 5 star rating
6 December 2024
Reply from Mypicture.com.au
It's wonderful to hear that the order process was seamless and that the final product met your expectations. We're delighted that you are sharing your positive experience with others. Your kind words and support truly mean a lot.
Precious family photo
Timely delivery, excellent product, very very happy with my family photo.
9 December 2024
Reply from Mypicture.com.au
It's wonderful to hear that the timely delivery and excellent product have brought such happiness with your family photo. Your satisfaction is greatly valued, and it's a pleasure to know the photo met your expectations. Thank you for sharing your positive experience.
Reply from Mypicture.com.au
Delighted to hear about your positive experience with our product. It's great to know that it met your expectations perfectly. Looking forward to serving you again in the future. Thank you for your kind words and continued support!
Amazing!!
Customising my order and purchasing was so easy!
The price was fantastic, and shipping was a shorter wait time than expected!!
When I received my order, I was absolutely blown away. My custom framed canvas is beautiful and highly recommend to everyone to try out!!
5 December 2024
Reply from Mypicture.com.au
Delighted to hear your experience was seamless and that the custom framed canvas exceeded your expectations. It's fantastic to know the price met your satisfaction and the shipping time was quicker than anticipated. Your recommendation means a lot, and it's wonderful to hear that you are pleased with your purchase. Thank you for sharing your positive experience!
Excellent quality
Easy to order and upload pictures. Good communication, packaging and delivery.
Excellent quality.
Live our big family picture!
7 December 2024
Reply from Mypicture.com.au
Thrilled to hear about your positive experience with ordering and uploading pictures. It's wonderful to know that the communication, packaging, and delivery met your expectations. Delighted that you are enjoying the excellent quality of your big family picture! Your feedback is greatly appreciated and will be taken into account.
Reply from Mypicture.com.au
It's wonderful to hear about your easy purchasing experience. Thank you for sharing your positive feedback. We strive to provide a seamless process for our customers, and it's great to know that your experience reflected this effort. Your satisfaction is important, and we're pleased that you found the process straightforward.
Very Impressed with the quality
Fast delivery, the print came out beautifully, clear and exactly like the photo. Very impressed.
5 December 2024
Reply from Mypicture.com.au
It's wonderful to hear that the delivery was fast and that the print met your expectations so well. We're thrilled that you found the clarity and likeness to the original photo impressive. Thank you for sharing your experience!
I spent hours yesterday and today…
I spent hours yesterday and today trying to get my photos onto canvas.
Today l have only got 3 photos done successfully!!! Why is my time being wasted!
My order no, AU 001900881528
7 December 2024
Unprompted review
Reply from Mypicture.com.au
It sounds like your experience has been quite frustrating. We will contact you via email. If you could please send us your order number or contact information, it would help us get in touch directly. Your feedback will be taken into account as we continuously strive to improve our services. Thank you for bringing this to our attention.
Reply from Mypicture.com.au
It's wonderful to hear that you found the site easy to use and appreciated the fast delivery and great quality. Feedback like this encourages us to maintain high standards and continue providing efficient service. Thank you for sharing your positive experience.
Reply from Mypicture.com.au
Thank you for sharing your positive experience. It's great to hear that you found the product to be of high quality and that the shipping met your expectations. We appreciate your recognition of our pricing as well. Your feedback is valued and helps us continue to provide a satisfying experience.
Photo blocks that I ordered.
The Photo blocks that I ordered arrived within a week. The photo’s on the blocks are amazing and I’m very happy with my purchase. Only negative I have is that the blocks are a bit thinner than I expected. Other than that very pleased
5 December 2024
Reply from Mypicture.com.au
It's wonderful to hear that the photo blocks arrived promptly and that you are pleased with the quality of the photos. Your satisfaction is important, and the feedback regarding the thickness of the blocks is valued. Thank you for sharing your experience, and we hope you continue to enjoy your purchase.
Blanket
I ordered a double and it was a size of a single, the material is disgusting.
It was meant to be a present for my father and I wasn’t happy when it arrived
5 December 2024
Unprompted review
Reply from Mypicture.com.au
Thank you for sharing your thoughts on your recent order. We're sorry to hear that the item did not meet your expectations in terms of size and material. We will be reaching out to you via email to further discuss your experience. If you could provide your order number or contact information, it would help us address your concerns more effectively. Your feedback is valuable to us and will be taken into account.
Items look beautiful
Items look beautiful. Great size, good quality. Wasn’t quite what I thought I ordered but love it nonetheless the less!
4 December 2024
Reply from Mypicture.com.au
What a delight to hear that you find the items beautiful and of good quality! It's wonderful to know you love them, even if they weren't exactly what you initially expected. Your satisfaction with the size and overall appeal means a lot. Thank you for sharing your positive experience!
I ordered a free stand acrylic photo…
I ordered a free stand acrylic photo and the item I received was not the free stand one. I need to use a holder like any other picture.
5 December 2024
Unprompted review
Reply from Mypicture.com.au
Your feedback is important to us. We will contact you via email to address your concerns. Please send us your order number or contact information. Your experience with the acrylic photo not being the free-standing item you expected will be taken into account. Thank you for bringing this to our attention, and we look forward to resolving this for you.
Picture was easy to upload and…
Picture was easy to upload and instructions were clear and simple to follow.
My son loves his poster.
1 December 2024
Reply from Mypicture.com.au
It's wonderful to hear that the process of uploading the picture was straightforward and that the instructions were clear. Knowing that your son loves his poster is truly heartwarming. Thank you for sharing your positive experience!
Reply from Mypicture.com.au
Thank you for sharing your positive experience. It's great to hear that you found our delivery services efficient and our canvases to be of high quality. We appreciate your feedback and are delighted that our products met your expectations.
Reply from Mypicture.com.au
Thank you so much for sharing your positive feedback. It's wonderful to hear that you enjoyed the service and found the turnaround time impressive. Your satisfaction with our offerings means a lot to us.
The quality of the canvas was fantastic…
The quality of the canvas was fantastic really clear and can see objects in the background that I hadn't noticed in the original photo
26 November 2024
Reply from Mypicture.com.au
What a wonderful observation! It's great to hear that the quality of the canvas has brought out details you hadn't noticed before. Thank you for sharing your experience.
The pictures were all very loose and…
The pictures were all very loose and wrapping around frame was very amateurish
22 November 2024
Reply from Mypicture.com.au
Thank you for sharing your thoughts. It's important to us that your experience with our product meets your expectations. The details about the pictures and their framing have been noted.
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