Piece of Cake Moving & Storage Reviews 12,205

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and incredibly helpful, making the moving process smooth and stress-free. Many people highlight the excellent service, noting the team's care with belongings, adherence to schedules, and reasonable pricing. Consumers frequently mention the positive user experience, emphasizing the ease and efficiency of their moves. However, some customers reported issues with product care, citing damaged items like furniture and electronics, and missing parts for assembled items. A few people also mentioned unexpected charges or dissatisfaction with how product-related problems were addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

User experience

Users describe positive interactions with user experience. Many customers report great moving experiences,... See more

Price

Customers generally report positive experiences with pricing, finding it fair, reasonable, and worth the cost... See more

Product

Reviewers mention ambiguous feedback about product handling. While some customers, like those who appreciated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough positive things about Piece of Cake. We have moved with them 3 times over 6 years and they making an inevitability stressful day (week) into an organized and calm process. The m... See more

Company replied

Rated 5 out of 5 stars

incredible. we love piece of cake. and we'll be trusting them with all our future moves. we felt taken care of from the beginning to the end of our experience — from the patient and kind Katya, who or... See more

Company replied

Rated 5 out of 5 stars

A two man efficient. smart and courteous team moved me without breaking any of my amateur self packed fragile items from NYC to PA. What is most impressive was the adherence to schedule and to the ini... See more

Company replied

Rated 5 out of 5 stars

Everything about these guys is top notch. From Vuk coordinating everything and being an extremely responsive and Efficient to the movers who were all extremely professional and courteous and hardworki... See more

Company replied


Company details

  1. Removals company
  2. Removals Service

Written by the company

Piece of Cake Moving & Storage is the most loved moving company in the USA. We are fully insured and the only moving company that is available 24/7, 365 days a year to meet all of your moving day requests. Piece of Cake is highly rated across all major review sites for our unmatched customer moving day experience, as well as for our reliable moving and storage services. No matter the size of your move we will get you there safely and quickly. We can move you across all NYC Boroughs and the Tri State Area, as well as State to State long distance moves across the USA. Our moving & storage services include: Local, Long Distance, Residential, Small & Special Event Moving - Complete Packing & Unpacking - White Glove and Fragile Handling - Box & Packing Material Delivery - Short & Long Term Storage. What makes us different: Transparent no-surprise flat fee pricing - Exceptional customer service - Professionally trained and friendly movers who will handle you items and questions with care on your moving day - Responsive and helpful customer service team to handle your feedback and concerns - Extensive experience handling all types of moving day requirements such as COIs, building requests, traffic, parking and any other logistical requests.

Make your next move a Piece of Cake!

Written by the company

Reliable, affordable and trusted.
From the moment you call for a flat fee quote, to the curbside wave goodbye, we strive to make every step of your move a pleasant one.Our commitment to your satisfaction extends from our Customer Success Team in our office, available to you 7 days a week, to our field Quality Control Team, on the road each day to make sure we are delivering our unmatched “Piece of Cake” moving experience. We back our words with 10,000+ of real 5 star customer reviews across all the major review platforms.

Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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Rated 1 out of 5 stars

Piece of cake? More like piece of 💩

“Piece of Cake” turned out to be anything but.

My wife and I hired Piece of Cake Moving for our move this past weekend. At first, the movers seemed professional and friendly. Unfortunately, as the day went on, it became clear that our belongings were not being handled with the care we expected.

We didn’t fully realize the extent of the damage until we began unpacking. Both of our $600 shoe racks from Wayfair were bent and structurally damaged due to careless handling. They are now completely unusable. Our bookcase, which had been wrapped and taped, no longer closes properly because the shelves were forced out of alignment—we even had to use pliers to adjust the screws. Our TV stand, which was only three months old, now has multiple scratches and scuff marks.

Most upsetting of all, one of my computer monitors—triple bubble-wrapped, clearly marked “fragile,” and packed with peanuts—was cracked across the screen and completely ruined.

We trusted this company with our valuables, and the level of recklessness we experienced is incredibly disappointing. Especially given that my partner had previously used them without issue when she moved from New York, this experience was beyond frustrating and disheartening.

I would strongly caution others to consider whether this is the level of care they want for their belongings.

11 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Hey James, we appreciate you taking the time to leave a review of your recent move with us. We also apologize for any inconvenience that may have occurred during the move, but we are happy we managed to find a solution.
If you need any further assistance please reach out to us via email at customersuccess@mypieceofcakemove.com or call us at (212)651-7273.

In any case, we wish you all the best at your new home and we remain at your disposal.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Piece of cake movers are the best

Piece of cake movers are the best! The move was seamless, careful, professional, efficient, thorough, and reasonably priced. They were organized and trustworthy. The team of Spasoje Mateo Alejandro and Bryan were fantastic! They not only moved everything with great care but placed the furniture exactly where it needed to go. Thanks for such an easy move!!

13 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Marylin, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Excellent service

Excellent service! They do an amazing job!
I booked a last minute move yesterday at 4PM and today at 10AM they came to pick up everything. The customer service by phone was excellent, very polite and helpful. The guys that come for the pick up were super helpful, very professional, careful and fast!
Very reasonable price for the service they provided!
Will hire them again for future service.
Highly recommended!

13 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Anja, thank you so much for trusting us with your move - we are so happy to hear that you had an enjoyable moving experience, and that our team took care of you!

Best of luck in your new home!

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

The communication leading up to the…

The communication leading up to the move was fantastic as well as the day of the move. And then Darko and his partner showed up exactly as scheduled and they did a fantastic job and were mindful of the items and careful in every way. Overall the customer service was that of unreasonable hospitality!!! I would definitely recommend and definitely use them again.

15 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Rick, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Great experience

Great experience. I highly reccomend them.

15 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Ally!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

It was fast move

It was fast move, with no issues and no damage. It was my first move and I enjoyed and I can hire again for future moves.

15 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Natalia!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Punctual

Punctual . Efficient. Friendly

15 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Kevin!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Had no problem

Had no problem. I moved last year. They were amazing, I had to push my move date over and over due to some issues, they helped me do that without ease.

7 June 2025
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Noah!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Really great

Really great, efficient, easy.

1 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Sanaz!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Excellent moving company

Excellent moving company! The team was professional, punctual, and extremely careful with all our belongings. Communication was clear and efficient throughout the entire process. They made everything smooth and stress-free. I highly recommend them!

14 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Jorge, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Perfect!

Wow, from start to finish perhaps the best moving job I've ever experienced. Completely transparent communication and pricing. Detail oriented. Punctual, polite, professional. I really can't say enough about them.

14 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

We love to hear that, Mikel! Thank you so much for taking the time to get in touch with us and share your experience.

We hope you’re settling in well and enjoying your new chapter.

Be sure to follow us on social @pieceofcakemoving for any promotions and discounts if you need us down the track. Or if you recommend us to a friend planning to move, unlock benefits like commission payments in our Referral Program. It’s simple and easy, check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

There are amazing mover

There are amazing mover! Patient, Fast, Professional! Well done!

14 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Sabrina!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Every detail was thought of and…

Every detail was thought of and executed flawlessly. The movers were happy, kind and helpful. Great rate as well. Very happy.

Best movers I have ever hired..and I have moved 9 times in 6 years-just for starters. You guys are crushing it.

13 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Nicole, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Very amazing service guys was quick nd…

Very amazing service guys was quick nd fast

13 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Taneysha!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Great service!!

Great service!!!! Movers came on time, they were super professional and polite. They were also very clean and neat. A very good experience with piece of cake!!! I would recommend with no hesitation.

11 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Elizabeth, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

they were fantastic!

they were fantastic!

12 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Martine!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Philippe and his moving partner were…

Philippe and his moving partner were amazing. They were so careful and thoughtful with my things. They were very helpful especially when it seemed like my bedframe wasn’t going to fit in my room, they made magic and had it fit. The whole process was so well orchestrated from emailing with Paul to now being in my new place. Thank you guys - you made what could have been very stressful so much easier.

13 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Jiavanna, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Beautiful Cake and Tasty, too!

I was able to order, seamlessly, online.

25 January 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Vira!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Great experience!

- Movers were extremely nice, accommodating, fast, efficient, patient and careful
- Price is reasonable for the size of the move
- Would highly recommend

7 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, JenJen!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Great communication

Great communication, excellent service from beginning to end.

13 February 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, David!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

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