3 hours for a shower at Hagerstown pilot. This is unbelievable. Meanwhile there're showers done with but open. Those showers need just to be prep and Noone to do this. I wish drivers can have complai... See more
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See what reviewers are saying
Ordered Boss joggers,confirmed and took payment then emailled me a day later stating there was a technical error and they weren't available.No offer to compensate for any inconvenience caused.Still aw... See more
Purchased a Aquascutum polo , delivered next day which is good however there's a hole in the Polo shirt by the chest & sleeve, emailed pilot customer care for an exchange a week ago no reply. Emailed... See more
Brilliant service . I ordered a pair of flower mountain trainers from my pilot clothing. They arrived within 2 days & were the cheapest compared to other online retailers . I would fully recommend thi... See more
Company details
Information provided by various external sources
Based in the heart of the UK, myPilot clothing has been providing selected designer men's and women's wear since 1984. With a blend of heritage and forward thinking brands the store as always aimed to provide the customer with all their needs. ...
Contact info
2.7
Poor
28 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can somebody help and let me know if…
Can somebody help and let me know if the items on this site are authentic?
22 December 2021
Unprompted review
Refunded
Received incorrect item, customer service replied promptly and refunded quickly including return postage as the original item was no longer available.
25 June 2021
Unprompted review
I’m really impressed
Really good service! The discounts were amazing compared to buying directly! I opted for next day delivery as it was only a couple of quid extra.
7 May 2021
Unprompted review
Purchased a sweatshirt and it said Slim…
Purchased a sweatshirt and it said Slim fit, when I received it it was more like a double XL HUGE, when I emailed was told just return it, ? disgrace service, if I wanted to return it why would I buy it, in first place, do not order, no customer skills no regard of the customers
30 April 2021
Unprompted review
AMAZING EXPERIENCE
I ordered a pair of Axel Arrigato trainers in the sale. I paid for standard delivery but came early the next day! Beautifully packaged and well wrapped given the value of the item!
Very impressed, will be shopping here again
Thankyou!!
9 December 2020
Unprompted review
Almost perfect
Great item, great price, and quick delivery, thanks! The only thing I would change is that it was received in a beaten-up box with a tiny address label in the corner, that was stuck on almost like an afterthought. The outside packaging could be better and more secure. But it got here and I'm a very happy customer :-)
23 October 2020
Unprompted review
Great company
I was a little apprehensive at first about using this company as I couldn't find much about them online. However i ordered an Alexander Mcqueen bag from them and I'm so glad I did. It arrived really quickly, well packaged and is exactly what you would expect. Really happy with my purchase. Thank you x
3 August 2020
Unprompted review
Ordered Nike VAPORMAX's
Ordered Nike VAPORMAX's was fast delivery, same quality as JD and a lot cheaper will definitely use again.
4 February 2020
Unprompted review
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