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See what reviewers are saying

Rated 4 out of 5 stars

Its a realy Great CARD and an online bank, I have only one big issue whit my CARD, the problem is the monthly ATM limit is £865 and that and thats really Low it could be atleast £5000 And alsó do da... See more

Company replied

Rated 1 out of 5 stars

BIGGEST SCAM ARTISTS OF ALL TIME! They take in your money, withhold it, then lie about everything. They promised after 7 days and a “computer bug” I’d be paid Friday- it’s Monday at 2pm and st... See more

Company replied

Rated 3 out of 5 stars

Definitely need to up the maximum balance. As I'd like to go to work but I'm afraid if I earn too much it won't go into my account. Need to up the spending limits. Need to stop those extra charge... See more

Company replied

Rated 5 out of 5 stars

Very good bank in uk have tell my family and friends about my pockets is my main bank pls increase my limit in a month thank

Company replied

Company details

  1. Financial Institution
  2. Card processing service
  3. Money transfer service
  4. Payment service

Written by the company

Le compte mobile solidaire avec transferts d’argent internationaux


Contact info

3.7

Average

TrustScore 3.5 out of 5

307 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Is a very reliable bank.

Because any time i used my mobile app i always smile. I am happy to used mypokect app.

23 September 2022
MyPocket logo

Reply from MyPocket

Hello Frank,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer the best service with the greatest price.

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars
MyPocket logo

Reply from MyPocket

Hello Ahsan,

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 4 out of 5 stars

My application is lock please…

My application is lock please verification in my application and my card is blocked

31 October 2022
MyPocket logo

Reply from MyPocket

Hello Raza,

We are sorry to hear about,

If you problem has not been solved yet,
We advise you to contact us at the following address : support@mypocket.io

Our team will help you as soon as they receive your email.
We are also available on Messenger / Instagram.

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Good account

My experience of my pocket account 3 years good account my pocket

30 October 2022
MyPocket logo

Reply from MyPocket

Hello Asif

Thank you for your positive feedback and your fidelity !
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

very good very helpful mypocket Ac i m…

very good very helpful mypocket Ac i m very happy

31 October 2022
MyPocket logo

Reply from MyPocket

Hello Gurinder

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer the best service with the greatest price.

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Mypocket is reliable and your services…

Mypocket is reliable and your services is perfect

1 August 2022
MyPocket logo

Reply from MyPocket

Hello Michael

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 3 out of 5 stars

The charges that I incur on transfer to…

The charges that I incur on transfer to other bank is too high and the reduction on number of free transfer as a premium customer is not good,the charges on ATM withdrawal is ridiculous.
Apart from the reasons I mentioned above,all other services is fair and reasonable.

31 October 2022
MyPocket logo

Reply from MyPocket

Hello Samson,

Thank you for your feedback,

With Premium access you will be able to make few transaction and withdraw with no fees.
We will do our best to improve these services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 3 out of 5 stars

Definitely need to up the maximum…

Definitely need to up the maximum balance. As I'd like to go to work but I'm afraid if I earn too much it won't go into my account.
Need to up the spending limits.
Need to stop those extra charges.
I really want to go to work but I can't due to the low balance thing.

31 October 2022
MyPocket logo

Reply from MyPocket

Hello Ryan,

Thank you for your feedback,

With a Premium account your can own a maximum balance of £5037.

Unfortunately this limit is set by our bank partner, we are doing our best to try to upgrade this limit so you can load more funds on your account.

Also there is no extra charge when you are loading your account.

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 4 out of 5 stars

Hello hi there a problem with the car…

Hello hi there a problem with the car payment and the deposit is not available at a week

30 October 2022
MyPocket logo

Reply from MyPocket

Hello Ali,

Thank you for your feedback,

On our side we can confirm that your card and deposit are both available and are not blocked.

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io and the a screenshot.
Our team will do their best to help you to solve this matter.

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 4 out of 5 stars

Over all it’s a nice effective aap

The application is very useful but some option should be added and improve like change of address contact, etc

30 October 2022
MyPocket logo

Reply from MyPocket

Hello Nahidul

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !


If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 4 out of 5 stars

I like it I’m happy and filling good

20 October 2022
Unprompted review
MyPocket logo

Reply from MyPocket

Hello Wasim,

Thank you for your 2nd positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Very good to bank with

30 December 2021
MyPocket logo

Reply from MyPocket

Hello Sam

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars
MyPocket logo

Reply from MyPocket

Hello Kelvin

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars
MyPocket logo

Reply from MyPocket

Hello Rohail,

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 4 out of 5 stars

Good

Good experience

30 September 2022
MyPocket logo

Reply from MyPocket

Hello Abu,

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Great!.....

1 July 2022
MyPocket logo

Reply from MyPocket

Hello Qaiser

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

It's good to use very useful

My pocket is one of the best online banking system....Great pleasure to use thanks

30 October 2022
MyPocket logo

Reply from MyPocket

Hello Rashid,

Thank you for your positive feedback!
We are so happy to hear that you enjoy your MyPocket account.

We will continue to do our best to offer a fast and reliable application with the greatest services !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

Good excellent work

I would like to thank you being with your support good experience

3 October 2022
MyPocket logo

Reply from MyPocket

Hello Muhammad

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer the best service with the greatest price.

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 5 out of 5 stars

What I understand is MyPocket is good…

What I understand is MyPocket is good and fast as well they keep it

11 May 2022
MyPocket logo

Reply from MyPocket

Hello Chukwu

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a fast service with the best price !

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

Rated 1 out of 5 stars

Bad service and answer with Mypoket one month and more for activation QR cash

After , i m written a good think here in they 30/10/22 , they bloqet my cash coupon option and application in the second telephone not working , tel not answer and email the choice the email to answer and one month wait for open cash QR , and now i need wait more 15 days and after all this i will wait more and send emails, sorry . i m not need sorry i need a action , please

29 October 2022
MyPocket logo

Reply from MyPocket

Hello Mohamed,

Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account.

We will continue to do our best to offer a fast service improve even more our international transfers.

If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io

We wish you a great day !

Sincerely

Thomas | MyPocket

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