Its a realy Great CARD and an online bank, I have only one big issue whit my CARD, the problem is the monthly ATM limit is £865 and that and thats really Low it could be atleast £5000 And alsó do da... See more
Company replied
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See what reviewers are saying
BIGGEST SCAM ARTISTS OF ALL TIME! They take in your money, withhold it, then lie about everything. They promised after 7 days and a “computer bug” I’d be paid Friday- it’s Monday at 2pm and st... See more
Company replied
Definitely need to up the maximum balance. As I'd like to go to work but I'm afraid if I earn too much it won't go into my account. Need to up the spending limits. Need to stop those extra charge... See more
Company replied
Very good bank in uk have tell my family and friends about my pockets is my main bank pls increase my limit in a month thank
Company replied
Company details
Written by the company
Le compte mobile solidaire avec transferts d’argent internationaux
Contact info
27 rue Mansart, 37300, Joué-lès-Tours, France
- +33 1 86 26 93 35
- corporate@fair-ezone.com
- mypocket.io
The response was swift and professional
25 October 2022
Reply from MyPocket
Hello Azuhbuike,
Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account, it was a real pleasure for our team to talk with you :)
We will continue to do our best to offer the greatest services at the best price!
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Was nice and convenient 👌
26 October 2022
Unprompted review
Reply from MyPocket
Hello Harry,
Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account, it was a real pleasure for me to talk with you :)
We will continue to do our best to offer a convenient application with the greatest services !
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
Very helpfully and not complicated…
Very helpfully and not complicated making it easy for me to get in back to my account
26 October 2022
Unprompted review
Reply from MyPocket
Hello Jacob,
Thank you for your positive feedback!
We are so happy to hear that you are satisfied with your MyPocket account, it was a real pleasure for our team to talk with you :)
We will continue to do our best to offer the greatest services at the best price!
If you have any questions, please do not hesitate to contact us at the following address: support@mypocket.io
We wish you a great day !
Sincerely
Thomas | MyPocket
I feel comfortable with MyPocket
17 October 2022
Unprompted review
Reply from MyPocket
Hello Adelanwa,
Thank you for your message!
We are happy to hear that you are satisfied with your MyPocket account.
We are doing our best to offer you a convenient application with the best value for money!
Have a wonderful day and see you soon!
Sincerely
(If you have any questions, please do not hesitate to contact us at: support@mypocket.io)
Thomas | MyPocket
DO NOT USE this bank
DO NOT USE this bank. They are total fraudsters. AVOID
I recently opened an account al everything was ok to begin with then I made a transfer of £400 to another account 6 weeks ago and the money never got there and hasn't bounced back. My benefits of £700 have just been paid in an my balance show zero and they have blocked the account. I have send dozens of emails to them and had random excuses . This means I haven't been able to pay my rent for 2 months Now when I email the message I get is saying they don't recognise that my email is attached my account. I'm reporting them to the Financial Ombudsman. I don't know how they can get away with this.
25 July 2022
Unprompted review
Reply from MyPocket
Hello Shaheen
We are very sorry to hear about the situation you faced, we understand how important financial issues are to our users and we treat them with the highest level of attention to meet your expectations.
If the funds can not been credited to your account, they should bounce back to the issuing account automatically. If that is not the case or if you have any futher issue with your account, do not hesitate to contact us at support@mypocket.io or in our social medias.
Our team will do the best to help you and solve this matter.
We thank you for sharing your opinion with us. It will help us to improve our service.
Best regards
Thomas | The MyPocket Team
Don’t trust this company with your…
Don’t trust this company with your money.
They have blocked my account with no access to my money.
They won’t return the money to the source and said the sending banks need to. The banks cannot recall the money so they are just keeping it. Complete theft
29 July 2021
Unprompted review
Reply from MyPocket
Hello Louise,
We are very sorry to hear about the situation you faced, we understand how important financial issues are to our users and we treat them with the highest level of attention to meet your expectations.
Note that the issuing bank can make a recall of funds, if the funds are still on your account they will be able to call it back.
If you have any futher issue with your account, do not hesitate to contact us at support@mypocket.io or in our social medias.
Our team will do the best to help you and solve this matter.
We thank you for sharing your opinion with us. It will help us to improve our service.
Best regards
Thomas | The MyPocket Team
Money completely disappeared
Money completely disappeared. Sent myself money from my other personal account, it’s been a week and still hasn’t arrived. A friend also sent me money to buy a PS4 off me, the money also never arrived. Causing problems now as I can’t offer her a refund as she no longer wants the item. Avoid at all costs
10 May 2021
Unprompted review
Reply from MyPocket
Hello Callum,
We are very sorry to hear about the situation you faced, we understand how important financial issues are to our users and we treat them with the highest level of attention to meet your expectations.
If you have any issue with your account, do not hesitate to contact us at support@mypocket.io or in our social medias.
Our team will do the best to help you and solve this matter.
We thank you for sharing your opinion with us. It will help us to improve our service.
Best regards
Thomas | The MyPocket Team
Doesnt even deserve 1 star
Doesnt even deserve 1 star. Opened an account but never used it. Keep receiving messages to say I need to make 6 transactions of will be charged £2.50 as Iv been inactive for 53 days! This is a form of Blackmail... dream on scammers
3 May 2021
Unprompted review
Reply from MyPocket
Hello Jeanine
We are sorry to hear that you were not satisfied by your MyPocket account.
We are not sure to understand your review as you never used your account. We hope that our customer can use their account as often as possible. We can confirm that it is not a form of blackmail at all as the account is totally free.
For futher assitance do not hesitate to contact us again at support@mypocket.io or on our social medias.
We thank you for sharing your opinion with us. It will help us to improve our service, please contact us by e-mail so that we can help you.
Have a great day!
Thomas | The MyPocket Team
Fraud scam scammer thief's
Fraud scam scammer thief's. They are fraudster stealing peoples money
29 April 2021
Unprompted review
Reply from MyPocket
Hello Gree,
We are very sorry to hear about the situation you faced, we understand how important financial issues are to our users and we treat them with the highest level of attention to meet your expectations. We can confirm that we are not either scammers, thiefs or even fraudster.
We would like to help you and understand what was the issue in your account.
Please contact us as soon as possible at support@mypocket.io
Our team will do their best to help you and solve this matter.
Best regards
Thomas | The MyPocket Team
Am need help my am transfer money…
Am need help my am transfer money and.no.recive my sister
17 October 2020
Unprompted review
Reply from MyPocket
Hello Dolce Gabana,
We are very sorry to hear about the situation you faced, we understand how important financial issues are to our users and we treat them with the highest level of attention to meet your expectations.
If your issue has not been resolved yet, please contact us at support@mypocket.io
Our team will do their best to help you and check why your sister has not received these funds.
We thank you for sharing your opinion with us. It will help us to improve our service.
Best regards
Thomas | The MyPocket Team
Bad Company
bad Company. at first everything was fine. Then the money stopped coming in. You contact the support service, send them payment orders and they still say that there is no money. Deceived by 235 €. After that I decided to transfer money from mypocket to my personal account. The money didn't come either. Support says that money is either flowing in or going back. But money does not go to mypocket and is not returned to another account. SCAM!
24 July 2020
Unprompted review
Reply from MyPocket
Hello Артур Миллиардов,
We are very sorry to hear about the situation you faced, we understand how important financial issues are to our users and we treat them with the highest level of attention to meet your expectations.
If your issue has not been resolved yet, please contact us at support@mypocket.io
Our team will do the best to help you and solve this matter.
We thank you for sharing your opinion with us. It will help us to improve our service.
Best regards
Thomas | The MyPocket Team
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