MyPorter Reviews 

141
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Unprofessional. Lost $900 item only willing to pay $ 300 for item with receipt proof of cost. Two months after still mo money & no response to phone calls or emails. Wouldn’t use this business ever!

Rated 1 out of 5 stars

Horrible experience. Costed 2.5 times my quote because of rain and elevator not working on arriving end. Unloaded truck. Refused to leave on truck overnight for following day delivery. Never spoke... See more

Rated 5 out of 5 stars

Fantastic work - great group of guys couldn’t fault their work at all both professional and fun with positive attitudes. Clearly took care of all of our belongings and couldn’t do enough for us.... See more

Rated 5 out of 5 stars

MyPorter was totally awesome. Came to the house, picked up stuff, moved large items safely into their new temp home at their facility. Then, when needed, it all came back in 100% perfect condi... See more

Company details

  1. Removals Service
  2. also in
  3. Removals company
  4. Storage facility

Information provided by various external sources

MyPorter is a full-service moving and storage company built for the modern age. Our billing is fully automated electronically and our estimation tools are rigorous and account for a number of different variables. For our storage customers, we provide an online accounting and inventory of everything a customer may have in storage.


Contact info

3.5

Average

TrustScore 3.5 out of 5

141 reviews

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3.5

All reviews

(141)

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Rated 5 out of 5 stars

Best storage/moving company I've ever dealt with

Best option in all of Atlanta for storage and moving, by far.
Only company that truly puts the customer first at all times.
No complaints at all, professional, honest, and hardworking.
Everybody should use MyPorter for any storage/moving needs.
Really superb product and people from start to finish.

20 June 2019
Unprompted review
Rated 3 out of 5 stars

Tough move with small disappointments

My crew was led by Dallas, who seemed the most experienced. He kept everything going and everyone working, which I truly appreciated. However, as they were moving heavy items into my house, they took a chunk out of my wood floor. Then I noticed that the furniture and mattresses that were shrink wrapped, were not shrink wrapped completely. Then they were slid along the filthy floor of the truck. So now all my mattresses and sofa and loveseat (chaise) have dirt stains on them. It was a tough move from a 3rd floor apartment to a two-story house, so I kind of give them some slack, but I was slightly disappointed about the stains. One of the mattresses was practically brand new.

19 June 2019
Unprompted review
Rated 5 out of 5 stars

Superb service!

There is no better storage experience than that of MyPorter. From scheduling a pickup to delivery at the end point every detail is handled professionally by well-trained personnel. Their rates are reasonable, their crews dependable. A discriminating person cannot go wrong with MyPorter.

19 June 2019
Unprompted review
Rated 2 out of 5 stars

I was not happy with the services…

I was not happy with the services provided by MyPorter. My family only needed storage for a week and we were charged practically triple the price (they called it a short stay fee) because we needed storage for less than 2 months. We ended up paying the same price as 3 months even though we only needed it for a week. Very disappointing. Unless you need storage for at least 2 months, I would not recommend unless you are ok paying the same as 2-3 months.

19 June 2019
Unprompted review
Rated 5 out of 5 stars

The service was delightful

The service was delightful. They made my move 100% easier. I will recommend MyPorter to all my family and friends. Thanks you guys, you are the best.

19 June 2019
Unprompted review
Rated 5 out of 5 stars

MyPorter was totally awesome

MyPorter was totally awesome.

Came to the house, picked up stuff, moved large items safely into their new temp home at their facility. Then, when needed, it all came back in 100% perfect condition.

Would recommend this over the on-premise storage units or the PODs.

19 June 2019
Unprompted review
Rated 1 out of 5 stars

Terrible Moving Experience with MyPorter

I booked moving services with three movers only two showed up the day of, which made the process take longer than it should have. The movers damaged my bed while disassembling it to where I have had to replace it. One of the movers forgot a piece of furniture of mine was outside, and quickly whisked it inside without care, damaging the wall in my apartment (taking out a chunk of the drywall). I was told someone would come to repair the wall, but no one ever called or came to repair it. I was pressured to write a Google review for the company before the movers left my home, and eventually took it down once I heard nothing from the company regarding the damages and unconfirmed changes to my moving accommodations. I would not recommend this company whatsoever.

19 June 2019
Unprompted review
Rated 1 out of 5 stars

They do not call back in a timely…

They do not call back in a timely manner. I have been calling for over 2 weeks to get an issue resolved and I get calls back several days later, and when I am called back, they still cannot correct my issue. I am super frustrated with this company.

19 June 2019
Unprompted review

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