my delivery was split, so i had to wait for my stamps. no formal notice was recieved to say there would be a delay. price for delivery was high considering weight of envelope and the time taken. cou... See more
Company replied
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See what reviewers are saying
Order was delivered promptly. One purchase was returned due to incomplete parts (not their fault) but customer service was excellent ,kept in touch promptly with advice by email. Thought it would be a... See more
Company replied
Nice clear site but unable to get to final payment button..it doesn't seem to exist!. Despite several attempts...just cannot pay!!. So I've gone elseware..lost customer on my very first visit to t... See more
Company replied
Initially I had,a lot of problems with delivery of my order for stamps.This was due to the delivery company,not the business.Once I contacted customer service,they were superb,keeping me updated about... See more
Company replied
Company details
- #38 of 39 best companies in Office supplies shop
Written by the company
A One Stop Shop with a Huge range of Quality Office, Postal Supplies & Collectibles. Our Extended Range Provides Everything from Paper to Files and Folders. Shop Online Today! Fast Delivery. 10,000 Office Essentials. Business Accounts. Fast, Easy Payments.
Contact info
Newland House, WF2 1TZ, Normanton, United Kingdom
- service@mypostshop.com
- mypostshop.com
4.1
Great
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything is fine and on time as was…
Everything is fine and on time as was said thank you.
27 May 2025
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team
Good Shopping Experience/Poor Customer Service
The ordering process was easy and the delivery was perfect.
I contacted their customer services but they never replied to me and that let them down.
Other than that was a good experience
28 April 2025
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team
Fast efficient service
25 April 2025
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team
Very reliable
As a small business we have always found the post shop to be very good at fulfilling orders and also very reliable!
25 March 2025
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards my post shop
Order not received
We didn't receive the order and had no communication from the company when I queried where our order was?
2 April 2025
Reply from My Post Shop
Hello, thank you for your feedback. Please accept our sincere apologies for your items have yet to be delivered. I have emailed you directly to resolve this. Kind regards my post shop
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards my post shop
excellent service very quick
23 March 2025
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards my post shop
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards my post shop
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team
Ease of use
Ease of use. I couldn't have asked for an easier experience. Thank you. The item has already gone to its destination.
28 February 2025
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team
Wasn't really sure who this comment was
Wasn't really sure who this company was. I received an email from a random woman telling me my order was on its way. Didn't feel secure to me. The order did, however, arrive within a week.
26 February 2025
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team
I placed an order for stamps for my…
I placed an order for stamps for my office.
The order said it will be next business day or following day which would have been ok.
1 full week gone and I am still waiting for my original order and it’s not arrived.
I emailed them about the shortage of order or lost order and 5 days gone and I have not received any communication from them to say that we have acknowledged your shortage etc.
This is the worst service I have got from this Mickey Mouse company and I will certainly not use them any time soon so avoid them and don’t place your orders cos they will get lost.
26 February 2025
Reply from My Post Shop
Hello, thank you for your feedback. The tracking is showing your order as delivered on 27/02/25. I have sent you an email directly with the proof of delivery details. Sincere Apologies for the inconvenience caused by this. Kind regards, MPS team
Paid £272 for stamps
Paid £272 for stamps. No delivery. No replies from customer service through their platform. Provided emails bounced back too, which looks like they are now taking money but yet not trading. I have no way of getting my money back- so taking them to court
27 February 2025
Unprompted review
Reply from My Post Shop
Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Please can you email us with your order details so we can investigate this for you. service@mypostshop.com. Sincere Apologies for the inconvenience caused by this. Kind regards, MPS team
The delivery of our stamps went astray…
The delivery of our stamps went astray but once I had managed to contact customer services by email they responded well and efficiently. The subsequent order was delivered swiftly.
3 February 2025
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team
Delivery too lengthy & expensive
Delivery too lengthy & expensive; stamps are extortionately priced anyway!
31 January 2025
Reply from My Post Shop
Hello, thank you for your feedback. We are sorry to hear you are unhappy with the service provided. Our delivery service operates Monday through Friday only. For orders placed on Friday, delivery will occur on Monday. Orders placed after 5pm on Friday are delivered on the Tuesday. Sincere Apologies for the inconvenience caused by this Kind regards MPS team.
So simple to order & very efficient and…
So simple to order & very efficient and quick delivery
28 January 2025
Reply from My Post Shop
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, MPS Team
general sevice
my delivery was split, so i had to wait for my stamps. no formal notice was recieved to say there would be a delay. price for delivery was high considering weight of envelope and the time taken. couldnt get invoice off of the system which caused further time to resolve.
not a great experience too be honest
7 January 2025
Reply from My Post Shop
Hello. Thankyou for your feedback. As per our terms and conditions, all Stamps have a delivery cost no matter the quantity with tracking for security. With regards to the invoice I apologize you could not download it. I am pleased you managed to get this resolved. Kind Regards, MPS team.
Reply from My Post Shop
Trustpilot
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards my Post Shop
Our order has not arrived - bad customer service
Our order has not arrived, it is now 17/12/2024 and we placed the order on 27/11/2024. I initially received a response from the customer service email but have now sent more emails with no response. We have been told that our order got 'stuck on the system'. On Tuesday last week we were told the order would arrive on Thursday or Friday - not even an offer of expedited delivery as some way of apology. It is now Tuesday and still our stamps have not arrived and no further response from the company. I cannot find any way of getting in touch with them on the phone. I am not one to write damning reviews online but I had an email from mypostshop.com asking us to rate them so here we are.
27 November 2024
Reply from My Post Shop
Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Due to a system error on the order, our system was unable to process this as normal. I have sent you an email separately with details about the progress of your order. Sincere Apologies for the inconvenience caused by this. Kind Regards, MPS Team
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