This place is a total scam which i have reported to the BBB and the FTC. 1ST NEVER RECEIVED PHYSICAL CARD 2ND VIRTUAL CARD RECEIVED CANNOT ACTIVATE SITE WAS DOWN FOR A MONTH. STILL CANNOT AC... See more
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Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
United States
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I received a notice that I had a virtual prepaid card from a class action lawsuit about a year ago. I activated the card and took a screenshot so I would know the details when I needed to spend it. I just added it as a payment method to my Amazon account and placed an order for just less than the card's balance. Within seconds I was informed that the payment was not valid. I no longer have the email for activation and, when I tried to retrieve the card using its details, on MyPrepaid Center website it told me I could activate the card.
According to their site I should be able to access the card if it is activated but they want the code from the email to do that.
Update: Finally able to get details of my card and they take fees off the balance so that was why Amazon was declined. So much for never expire. Awful website and experience but I was able to spend the reduced balance so only lost a little.
Thanks for contacting me offering to help. There is nothing to do. I have used the balance on the card but felt I had to give my feedback regarding the frustration I had in getting there due to the fact that fees are not shown upfront. When I took a screenshot of the card details I expected to be able to use the balance shown. I'm sure I checked a box confirming I had read the terms and conditions but that was a year earlier. When companies are charging me for a service I expect a clear statement and a note saying the balance will reduce over time due to fees should be on the card details page.

Reply from My Prepaid Center
Got a $25 visa card. But it is being declined in every website.

Reply from My Prepaid Center
Wasn't able to spend this money anywhere. Amazon. Aliexpress. Paypal. Revolut. They just stole my money. Don't trust them at all. Worst experience ever

Reply from My Prepaid Center
Crooks. The “funds never expire” that is protected by federal law are loopholed by this company. I have a small lot of gc’s from Verizon that got packed away. I was told because of inactivity, I was charged a monthly maintenance fee that ate into my balance. Several hundred dollars of money they took from Verizon, they are keeping for fees to manage their own account. How can you write funds never expire and then essentially steal someone’s funds by paying yourself??
EDIT: I was asked to provide a reference number in the follow up email. I don’t have one. Please give me a proper email address to handle this so I can send you my card numbers to review.
**UPDATE 5/17/26** I only included one card. I have multiple as I received them all at once. How can I send you all of them?
**UPDATE 5/28/26** As expected, they respond quickly to act like they’re looking into it, but I heard crickets after I submitted information. I stand by my use of “crooks”.

Reply from My Prepaid Center
What i like about this card is that you use it everywhere and it is good for the company to give back i love it need company like this

Reply from My Prepaid Center
Do not buy these cards.
Card expired with funds still on the card. Unable to access my money even though card explicitly says "funds do not expire". I am unable to speak on phone due to disability and there is no way to contact support over email.

Reply from My Prepaid Center
Have two cards from 2025 that will not be accepted anywhere. Never had this problem before. Declined adding to Samsung Wallet, Google Play, and Amazon. Would not purchase cards from this company.

Reply from My Prepaid Center
Card will NOT be accepted by shein. I tried to contact My PrepaidCentre but the query would not be submitted because "First Name is Invalid". It is the name they used when emailling me re my setting up an account. I am on hold on the phone but do not expect anyone to answer much less help.

Reply from My Prepaid Center
Wanted to check balance, card disappeared. Called the agent to get a balance and he stated I would receive an email. Never got the email. I had a 300 dollar recall from the Midea Air Conditioner recall. Absolute Scam.
Follow up, after the company reached out they were able to find my missing card which still had 67 dollars on it after being assured that it was all used up by their call in center. I am sure this was just a “glitch” not a company systematically loosing customers money and repeatedly denying it. Still haven’t been able to see a full accounting of the transactions.

Reply from My Prepaid Center
I had a $50 gift card from this place - it expired in a year before I could use it- that is fast - I called to have it renewed and they said 'too bad it expired'. I asked where the money went - do they just keep it for themselves? They hung up on me when I asked. They are literally stealing money.
UPDATE 1 - And yea per your response below there is no email in my junk folder or anywhere else. You know what you are doing- you offer short dated gift cards and then pocket the money when they expire instead of extending the expiration date or issuing a new gift card- at least that what you are doing to me. Never again. This was a corporate gift to employees; I am an executive at my company and we will NEVER use this scammy rip off website again - nobody should. Look at your ratings on here- there is a reason there are so low!!!! DO NOT USE THIS COMPANY!
UPDATE 2- trust pilot now threatening to take my review down- I don’t know why. I’m. A real person, this really happened, this company behaves Iike a giant scam, they never sent me an email, avoid and do not use. LOOK AT THESE RVIEWS!

Reply from My Prepaid Center
These scam artists give you a very short window to even use your funds. After a month they simply adjust your balance to zero and I'm assuming they keep your money. I lost $100 to their greedy policy. Avoid using this service as it is a scam.

Reply from My Prepaid Center
Just now successfully activated a card. However it cannot be used on Amazon (appears to be rejected at payment card authorization) and says to contact my bank?? Cannot check my billing address/phone number on myprepaidcenter.com. Spent an hour going around in circles.
Edited 3 days later: Phoned 'customer service' within 24 hrs. They were very polite, canceled my e-card and promised a replacement. 2 days later, still no code or new one! Somebody from myprepaidcenter, SEND ME EMAIL telling me how to get a replacement. Exactly what details do you need to provide me a replacement?
Edited 4/20: Phoned, got a 3rd replacement e-Mastercard, attempted to use via Amazon while online with myPrepaidCenter. Turns out its an "enticement card" that only a specific list of merchants will accept (Amazon, Apple, paypal, google, Target, fast food, etc NOT on that list). I requested a physical card (with attached fee!) 'cause I'm tired of the hassle. What a rip-off. Tell us in advance Amazon etc won't authorize our gift e-cards!
Edited 5/12: Received a physical card (did pay $3 for the privilege). This card not accepted by Amazon either. It did work at a local grocery store after swiping multiple times. Will use it up as fast as possible. What a bad experience with myprepaidcenter cards!

Reply from My Prepaid Center
Apperently you cannot use these outside the US, or so it seems. Got two valued each at 250 Dollar from a Social Contast from a US based company. But since I am based in germany I don't think I can use them. or atleast I haven't found any shops thats accepting these.
So 500 Dollar down the drain. If there is a possible solution I would be really happy to see it. But I won't be calling overseas.
What solved it for me:
Activated the card within the card center, downloaded the app, registered the card in the app, from the app to Google Wallet. Used VPN from the US on my phone and then were able to use it.
Not really simple

Reply from My Prepaid Center
Received 2 gift cards totaling $100 and they decline every time I use them. Now they are saying they have expired and will not fix it. What a scam. Take the money from peoples good will and just keep it all. Getting rich through a back door 5 finger discount!

Reply from My Prepaid Center
I received an email with a code I needed to redeem. I have done this once before which worked perfectly. However, this time, I cannot login to you website, I cannot get a new password, and I cannot redeem my code. Everytime I do ANYTHING, it says: "err-1003: Oops. There's an error on our side. Please try again soon". For 3 days now. And it is not possible to get any help from your customer service as it is a joke and only AI.

Reply from My Prepaid Center
I was given a 15 dollar prepaid card and i tried to use it on amazon, on cashapp, and to buy my kid a game and it kept declining everywhere. After reading these other review it makes me wonder whether this was worth the hassle. I want my money back! This makes no sense!

Reply from My Prepaid Center
They don't want to give the money. When you call the number, it goes on and on
This should be easy when u get the number, expire date and security. But it says zero balance

Reply from My Prepaid Center
If I could give this site and card a zero I would. I was given a $150 visa card by my workplace which is a very large company. I activated the QR code and kept forgetting to use it. I finally tried to use it and it was denied. I just got off the phone with customer service and they tell me it was activated by someone with a different name. I am not sure if this is fraud or what. It has never been used and they will not send me a replacement card as it does not match what is in their system. This site is pathetic and the customer service is pathetic also. Do not give any of these gift cards out ever. Look at all of the negative reviews. Going to go to Better Business Bureau next

Reply from My Prepaid Center
I received one of these virtual cards for almost $500 because one of my purchase items were re-called. I have almost $300 balance on the card and all the transactions keep getting declined.
I called them several times and no one picks up. I've literally been waiting for them to pick up for several hours at a time and they never respond. Absolute scam of a company. Give me my damn money.

Reply from My Prepaid Center
Multiple cards are not working and seemed to have been disabled for no reason.

Reply from My Prepaid Center
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