The staff made my experience great I don’t wanna lie the way they answered my questions very fast and offer me help with anything made my experience great, I am satisfied. Thank you Escalation team.
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See what reviewers are saying
The fact that I hadn't ordered anything here and still had to pay for a subscription was unpleasant. However, the handling of my complaint has been very good so far.
Problem solved I had slight problem cancelling my subscription after a near perfect shopping experience the customer support team especially Eugene was very attentive and helped me thru every step m... See more
The issue is totally handled by their team. Keep up the good work! Hence, I need to unsubscribe due to personal reason. Hence, they're good and trustworthy.
4.0
Great
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Thank you, Emerald
I would like to extend my sincere gratitude to Emerald for the exceptional customer service I received at myprettybalm.com. Your assistance was invaluable, and your professionalism truly enhanced my experience. Thank you for going above and beyond to ensure my satisfaction.
19 January 2025
Unprompted review
Claire is trying to help
Claire is trying to help, the problem is being solved.
20 January 2025
Unprompted review
Good assistance from Bob.
8 January 2025
Unprompted review
Nothing much to say
6 January 2025
Unprompted review
You should work on how you promote your…
You should work on how you promote your brand
22 December 2024
Unprompted review
The response I got when I needed…
The response I got when I needed assistance. I hereby would like to thank Daisy for the service she has rendered to me.
17 December 2024
Unprompted review
The customer service is very helpful…
The customer service is very helpful and orders are prepared faster. They offer great service.
18 December 2024
Unprompted review
The staff made my experience great I…
The staff made my experience great I don’t wanna lie the way they answered my questions very fast and offer me help with anything made my experience great, I am satisfied. Thank you Escalation team.
12 December 2024
Unprompted review
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