My Private Pharmacist Reviews 

271
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic experience, they really sorted me out and now I’m back on the medication which I would of waited ages for on the NHS. Once dispatched the medication arrived really quickly!

Rated 5 out of 5 stars

Simple order process, and next day delivery for small additional fee. Arrived in sturdy plain packaging. Regular email updates from both MPP and their delivery partner on order handling and delivery.... See more

Rated 5 out of 5 stars

So pleased I came across this pharmacy following an internet search. I have been having great difficulty in purchasing Hiprex at pharmacies local to me. Service excellent from start to finish. Orderin... See more

Rated 5 out of 5 stars

I'm currently in my two week wait after having my embryo transfer and I found out last minute I needed to add Lubion into my protocol to increase my Progesterone. After ringing many, many chemists no... See more

Company details

  1. #37 of 107 best companies in Pharmacy
  2. #32 of 112 best companies in Online Pharmacy
  3. #11 of 20 best companies in Travel clinic

Written by the company

My Private Pharmacist is a UK-registered private pharmacy in Wimbledon, based at Highland House on The Broadway. We provide online pharmacy services across the UK and in-person clinic appointments in SW19, including travel health consultations, travel vaccinations, antimalarial advice, B12 injections and selected private injections. Our online service covers treatments such as cystitis, weight loss, alcohol reduction, hair loss, erectile dysfunction and other private pharmacy services with GP lead prescribing and discreet UK wide delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

271 reviews

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4.8

All reviews

(271)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repeat prescription and help

I have a repeat prescription with the Pharmacy and my orders are always delivered promptly. On this last order I had cause to raise a query with them and this was responded to immediately via their WhatsApp link and my issue sorted. Great service.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

First class service and so knowledgeable

Brilliant service from simplicity of ordering through to an extremely helpful conversation with the Pharmacist. I learned far more than I ever have from my GP! Thank you so much, keep up the great work.

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful.

Update.
Next day delivery promised.
Cant do.
Misselling actually.
Also the meds have VERY SHORT DATE.
Learn to say sorry and improve service.

Dreadful.
Can't stick to their terms and have the cheek to argue with the customers instead of offering compensation.
Avoid.
They are clearly full of themselves and incapable of providing proper service as per agreed terms.
Putting customers at inconvenience is rude and arguing too.
Avoid that lot.
Also, have they not had diversity training,
they said like, quote, we are not a corner shop,
What is that meant to say? They put down corner shops that actually provide useful service?
You promise next day delivery =you do it.
Everyone is busy.
And interestingly enough I found the same item at a better price .... try to offload expiring stock now :D

16 December 2024
Unprompted review
My Private Pharmacist logo

Reply from My Private Pharmacist

We do not tolerate rudeness and abusive behaviour towards the staff at MPP. You are banned from our pharmacy.

Rated 5 out of 5 stars

Excellent Service

It was fast delivery. Unfortunately, the tablet caused me very severe side effects, but the pharmacisit rang and encouraged me to weigh up the benefits and advised me to take a quarter to build up my tolerance. (I suggest the same for anyone new to it). I feel very glad I've found a trustworthy place for prescriptions.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service on WhatsApp…

Excellent customer service on WhatsApp - by an actual person and not a bot! Answered my query in minutes and reassured as to what would happen with my order. This is a 100% percent genuine website and genuine people online who help if needed - not some automated service. Cannot fault. Order with confidence!

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. I can't praise the service enough. Made me feel listened to. Next day delivery as promised. Really appreciate this service. Thank you for restoring my faith in humanity.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

So pleased I came across this pharmacy…

So pleased I came across this pharmacy following an internet search. I have been having great difficulty in purchasing Hiprex at pharmacies local to me. Service excellent from start to finish. Ordering very easy and tablets were cheaper too. Delivery within 48 hours as stated. I will definitely be using this pharmacy again. This has made life so much easier for me. Thank you.

17 September 2024
Unprompted review

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