Myprotein Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Used to be great. Not anymore.

This used to be my go-to choice for all of my supplement-related needs, offering a great selection at unbeatable prices. However, things have changed for the worse since the start of the pandemic. The last three shipments I ordered never arrived. Two of them never even left the carrier's process centre. However, every time I ask the customer service whether there's a problem with delivery to my country, they say that everything is functioning properly. I make another order and surprise - it doesn't arrive. And they still deny that there is a problem. A waste of time and money.

15 January 2021
Unprompted review
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Reply from Myprotein

Hello Semir B,

Thank you for the review.

I am sorry to hear of this matter and I do want to get this looked into.

At present I cannot locate your account, can you please update your review with an order number?

Alternatively, you can contact us via your account or Live Chat.

Kind regards,
Feedback team

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