Myprotein Reviews 

84
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Be careful when buying from Myprotein! They offer 'Free Shipping' if you spend over 320 ₪, but the tax-free limit in Israel is $75 (around 227 ₪). They trick you into spending more money to save on sh... See more

Company replied

Rated 2 out of 5 stars

Be very careful before buying any whey powder! When I checked the product web page, it stated, in the flavors list that the specific product contains 91% whey - when I got it, it stated on the bac... See more

Rated 5 out of 5 stars

I hade an issue with over payment for delivery and Jade was quick to help and polite and good fun to chat with.

Company replied

Rated 5 out of 5 stars

Great website, maybe too many promotional emails Great fast shipping, however the shipping costs are a bit high...maybe free or low shipping over specific price?

Company replied

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3.0

Average

TrustScore 3 out of 5

84 reviews

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No recent history of asking for reviews

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3.0

All reviews

(84)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I did not like the mango flavour it’s…

I did not like the mango flavour it’s been a month I have got it, I have only used it only once ,the flavour taste made me puke, it’s like cheap Mazza we get in the tappri , and the steel bottle has a leaking issue , it fell down on mice and the edge got cracked and it is starting to leak. I would le a refund of it if it’s possible.

4 February 2021
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Reply from Myprotein

Hi,



Thank you for taking the time to leave your review!

I am sorry to hear of this matter and I do want to get this looked into. Please contact us from your account for further investigation.



Have a nice day,



Feedback team

Rated 4 out of 5 stars

Great protein but mixability is not…

Great protein but mixability is not that great.

4 February 2021
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Reply from Myprotein

Hi,



We are really happy to see read this feedback from you and thank you for this review.



If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.



Have a lovely day.



Feedback team

Rated 5 out of 5 stars

Great as always

Fast shipping as always, great quality products. I also ordered a renewed brownies chocolate protein, in my opinion the previous was more tasty.

27 January 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Good vitamins

27 January 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

There is nothing to say about

There is nothing to say about , it’s perfect i like it

27 January 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

The best!

The best! Fast, good quality

27 December 2020
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Reply from Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

As always

As always, great prices and great products. especially the clothing line

24 December 2020
Myprotein logo

Reply from Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 3 out of 5 stars

I Ordered 3 proteins of 1 kg and 3…

I Ordered 3 proteins of 1 kg and 3 cookies
And the delivery was divided

17 December 2020
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Reply from Myprotein

Hi Yuri,

Thank you for your review.

I will be sure to pass your feedback to our warehouse team.

If you have any queries, please contact me through your online account.

Kind regards,
Chris
Feedback Team

Rated 5 out of 5 stars

Website is clean and easy to use

Website is clean and easy to use, prices are fair and shipment was quick and smooth- well done!

16 December 2020
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Reply from Myprotein

Hello,

Thank you for leaving your review.

We are pleased to hear that you are happy with our products and services and look forward to your next order.

Feedback team

Rated 5 out of 5 stars

Great site

Cheap, effective, tasty and always delivered as fast as possible. Highly recommended!

16 December 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review.

We are pleased to hear that you are happy with our products and services and look forward to your next order.

Feedback team

Rated 5 out of 5 stars

great products and shipping on time!

the products are great and the shipping was quick and on time!
would recommend

15 December 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review.

We are pleased to hear that you are happy with our products and services and look forward to your next order.

Feedback team

Rated 5 out of 5 stars

Deliveries arrive fast and accurate

Deliveries arrive fast and accurate, with pleasent surprizes :)

15 December 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review.

We are pleased to hear that you are happy with our products and services and look forward to your next order.

Feedback team

Rated 4 out of 5 stars

products were all fine just the box it…

products were all fine just the box it was packaged in was falling apart

15 December 2020
Myprotein logo

Reply from Myprotein

Hi Nara,

Thank you for your review.

We are happy we have been able to help and provide these great services.

If you have any other queries, please contact me through your online account.

Kind regards,
Chris
Feedback Team

Rated 4 out of 5 stars

The product is excellent

The product is excellent
It arrived after 2 weeks

15 December 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review.

We are pleased to hear that you are happy with our products and services and look forward to your next order.

Feedback team

Rated 1 out of 5 stars

Bad experience

Not mentioned anything about tax that I was supposed to pay when getting the package. Bad surprise. Also part of the products are really low quality.

9 December 2020
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Reply from Myprotein

Hello,

Thank you for leaving your review.

I am very sorry to hear that you have had an issue with your order. Please contact us through your account to provide the necessary details and I will be happy to investigate this further.

Sue

Rated 1 out of 5 stars

I did not receive the entire order !

I placed an order for several products and in order to get over $ 250 to get free shipping, I ordered a number of products including a tank top and finally got everything except my tank top
Very upset beacuse I have been ordering for years from the site
I would be happy for compensation due to this or at least get my tank top as I ordered.

8 December 2020
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Reply from Myprotein

Thank you for the review.

I am sorry to hear of this issue, if you have any issue like this please contact us via your account and we can assist and get this resolved.

I have just messaged you via your account, please sign in to view this.

Cheers,
Matt

Rated 5 out of 5 stars

I like it so much

8 December 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

I'm very pleased with the product

I'm very pleased with the product, and the shipping. Very good, and highly recommended!

8 December 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

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