This was my first time ordering from MyProtein, and the purchasing process was smooth from start to finish. Unfortunately, the delivery experience fell short. My parcel was left unattended on my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The items got stuck in customs for a while and it seems to charge me admin fees for no reason even without taxable items. If there’s no taxable items, why withhold my items? lol. My protein should ne... See more
Company replied
Excellent products! I’m using The Pump, The Whey, Creatine Monohydrate, Casein and Essentials Acid Amino. They deliver the results, I can see improvements in the muscle and best part, they keep the so... See more
Company replied
Fast delivery, 12/12/2020 purchase and 17/12/2020 received. I thought it would be more than 2 weeks as per the estimation. The whole order and purchase process quite easy and user friendly. I bought t... See more
Company replied
4.1
Great
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product arrived safely
The product arrived safely, however, the shipping took longer than expected
14 July 2020
Unprompted review
Reply from Myprotein
Thank you for taking the time to leave your review!
The Courier is doing all it can regarding deliveries at the moment, I do apologise for the delay.
Have a great day,
Matt
It's very good and nice.
9 July 2020
Unprompted review
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
the delivery is very fast and the…
the delivery is very fast and the product is super excellent
9 July 2020
Unprompted review
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
It has been more than a month and i…
It has been more than a month and i still haven't got the supplement i ordered
9 July 2020
Unprompted review
Reply from Myprotein
I am so sorry to hear of this delivery issue, I do want to get this resolved.
I have just dropped you a message on your account, can you please sign in to view this and get back to me.
I will be able to assist further.
Cheers,
Matt
Huge product range, amazing quality!
The product range, amazing product quality and the customer support are reason why this brand is beyond commendable, and the very reason I go back to the store on regular basis. I have been buying Myprotein products from their online store for many years now, and they have never disappointed me.
I would give Myprotein 5 stars with ease, if it wasn't for their questionable delivery partner, who doesn't treat the product with due respect and sometimes my things arrive a little bit messed up. But the customer support goes out of its way to make amendments. Highly recommended.
17 October 2019
Unprompted review
Reply from Myprotein
Hello Seba,
Thank you for leaving this great 5* review.
We hope you continue to enjoy the great products and services we have to offer.
Many Thanks,
Tracie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.