I tried to order some Glutamine but you do smaller sizes than 1kg. Was surprised and a little disappointed, as i have ordered a smaller size befofre.
Company replied
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Decent products, fast delivery, it’s an online company. 5* means a bit of effort other than constant emails, so 4 it is!
Company replied
great products at a good price . I would never take creatine powder but I love the creatine gummies and all three flavours are my favourites. I've just discovered the apple and elderflower clear veg... See more
Company replied
ive been using myprotein since they wer called myvegan and theyve always been good. this time my dispatch was delayed but they communicated this clearly and i stil received my order in 4 days. ive rec... See more
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Company details
- #152 of 230 best companies in Fitness and nutrition
About Myprotein
Written by the company
MYPROTEIN
Helpful links
Best Sellers
Protein Shakes
Vegan
Clothing
Customer Service
Clearance Multibuy
About us
We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.
At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.
We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.
While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.
We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.
Contact info
Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom
- myprotein.com
4.4
Excellent
212K reviews
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Amazing Clothing
The shorts I bought were of extremely high quality. Colour and fit is amazing. Super fast delivery within 2 days. Exemplary service from MP
22 April 2026
One of the best protein brand across UK
22 April 2026
Excellent service had my order upgraded…
Excellent service had my order upgraded to next day delivery service for no extra charge. Haven't tried the snickers protein yet. But the lemon creatine gummies great love them
22 April 2026
Fantastic service and clear…
Fantastic service and clear communication via email and fast delivery and regular updates. I have an account and have regular orders. Fantastic thank you
22 April 2026
One of the chocolate bars was a very…
One of the chocolate bars was a very difficult to eat and was hard to bite…. Quite disappointed with it….
18 April 2026
Great service all round from the team…
Great service all round from the team with products quickly processed and delivered from order
Big thanks to Bongekile and the customer support team
22 April 2026
Unprompted review
I would leave 0 stars if I could.
I would leave 0 stars if I could.
I placed an order with Myprotein for a total of 10kg of protein; 2 x 5kg bags, which the website allowed me to place and pay for. I spent over however much it was and got a free box of layered bars as well.
When the package arrived, it contained 2 x 2.5kg bags of protein, a total of 5kg and no layered bars.
I contacted Myprotein and sent a picture of the 2 x 2.5kg bags and said the layered bars didn't arrive either, which wasn't a big deal.
I got a reply saying there were no 5kg bags in stock, hence the smaller bags and that the layered bars would be sent out straight away.
I replied to say, "That's great, but I'm still 5kg of protein short, could another 2 x 2.5kg bags be sent which would complete the order?". I was told this was not possible(?) and would I accept a 50% refund instead, which I agreed to. I was then told the refund would take 3-5 days to process.
I then received another message that this had been passed to their investigations team and the refund was being held. The conclusion of the investigation was that the correct items had been packaged, according to their warehouse surveillance system (despite not having the correct items in stock and not having correctly packed the layered bars either, which did follow to be fair) and as a result my account was being closed and they would not be accepting any further orders from me. Have a nice day.
Somewhat angered at this stage, I replied (through Facebook, since they had closed my account) asking to see this footage of the correct items (which they didn't have, by their own admission, which I still have the email confirming) to which I received no acknowledgement. I asked how the items could have been sent if they didn't have them? To which I got the stuck-record response "all items were correctly packed".
I sent a further message, again through Facebook, "Could someone look at this alleged footage and count the bags being packed? If the footage shows 2 (two) bags of protein being packaged, then that's the problem. Yes, I did receive 2 bags of protein, yes they were the correct flavour, but they were the incorrect weight, at only 2.5kg a piece, a total of 5kg, leaving me 5kg short of protein."
This, as a concept, is fairly straight forward. Pay for 10kg, received only 5kg, send a refund or send more protein. Look at the footage, shows 2 bags of protein being packaged? Didn't have 5kg bags, sent only 2 x 2.5kg instead, video confirms only 2 bags, customer received 2.5kg bags, there were no 5kg bags in stock? Customer is due 5kg of protein or a 50% refund.
Why is this so difficult to understand?
PLEASE SEND ME MY REFUND!!!!!!!!!!!!!!!!!
8 April 2026
Unprompted review
Ordered and they delivered
Order of twin packs of snickers white and milk chocolate flavour protein powder.
The white snickers is a bit meh tbh
Haven’t tried other flavour.
But swift delivery
22 April 2026
Good quality with taste
22 April 2026
Website is easy to use the products are really good Delevery is quick
Website is easy to use products are really good Delevery is quick
2 April 2026
Great product, great delivery
Ordered on Saturday, delivered by Monday - really impressive. I always ordered strawberry cream which I think has a great flavour and mixes well in water.
21 April 2026
Good protain
22 April 2026
May use AI-assist with repliesRead more
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Excellent first purchase
This was my first time ordering. I purchased a gift for my partner and it arrived the next day despite me selecting standard delivery! Super fast, and great customer service. I also love the quality of the item and am looking to order something for myself now!
22 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
Fab customer service
Fab customer service
Had an issue with a product and customer services got back to me in a couple of hour. Within a couple of days it was sorted and I had a new product!
18 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
No discount
Got bombarded with discounts 15% for first order and 10% if using app did not look like I got any discount activated 15% from emails but did not see it
21 April 2026
Really easy ordering process
Really easy ordering process, quick delivery which is a bonus. Items are very good quality too!
22 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
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