Everything arrived soon and in good condition. Most products are of good quality and up to expectations. The package was ready to send in a few days, and it arrived quickly. However, the predictions... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Web has bugs when creating account, you need to put your email and password in total 4 times. Needs improvement. Its good to put user on purchased order when payment is done with option to download or... See more
Company replied
You razred you,r prices ,werey much!! Which I understand because if global situacion,but prices are two time ss they were 2 months ago!! And always frim time to time ,customer wold get a gift ,for... See more
Company replied
Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment... See more
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Company details
Written by the company
Mi smo myprotein - svjetski broj 1 u online sportskoj prehrani. Nudimo superiornu kvalitetu i vrijednost u proizvodima za zdravlje, suplementima i odjeći preko 4 milijuna kupaca diljem svijeta. Fuel your ambition.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
- 0044(0) 161 8131490
- myprotein.hr
4.1
Great
315 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Myprotein.hr
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Website is not in English
Website is not in English, i always need to use google translation
15 February 2026
Reply from Myprotein.hr
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Always great products and quick delivery
15 February 2026
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Problem with payment
13 February 2026
Reply from Myprotein.hr
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Avoid at all cost
I tried ordering multiple times, and every time they would cancel my order after countless unsuccesful attemts to reach them. Maybe its because I had a big discount code every time, so it seems like they were never gonna send the package anyway. Horrendous customer service is why I strongly advise you stay away from these scammers.
Edit: They responded to this review saying that they have sent me a message to resolve this issue. It's all lies, they haven't sent me anything, they just wrote that to make them look better. Please don't buy anything from these disgusting frauds.
16 January 2026
Unprompted review
Reply from Myprotein.hr
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Orderd protein snacks - really good experience
Orderd protein powder and protein choco cookies. Shipping was free and I got the products in 6 days because I didn't want to pay for faster shipping. All products came in a box and were well packaged. Really happy with the price and order experience.
7 June 2023
Unprompted review
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Brilliant staff
I have already left a review, but came back to additionally share how amazing, professional and patient Goranka from customer support has been with all of my questions. She has made this shopping experience worthy. I am beyond amazed and would recommend!
29 November 2022
Unprompted review
Reply from Myprotein.hr
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Myprotein.hr
Hi,
Cheers for leaving your 4* review!
Have a good day,
Feedback team
Reply from Myprotein.hr
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
Reply from Myprotein.hr
Hi,
Cheers for leaving your 4* review!
Have a good day,
Feedback team
Very quick and professional.
25 March 2021
Reply from Myprotein.hr
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
I recommend MP
I already had few orders form you and every order arrived on time. My packages were not damaged and everything was there when arrived. My experience with your service is very pleasing. Well done!
25 March 2021
Reply from Myprotein.hr
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
All was completely fine
All was completely fine. The shipping speed was okay as well. The quality of products is already well known, and I appreciated the gifts for spending over a certain limit as well.
25 March 2021
Reply from Myprotein.hr
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
Products description were not informative enough
All products came on time but products description was inadequate and even misleading, e. g. not a lot different vitamins in multvitamins I bought and Veggie Vitamins were all just Apple cider and vitamin C. Disapointed customer. Please give more clear description to your products.
18 March 2021
Reply from Myprotein.hr
Hello,
Thank you for the review. I am sorry to hear of this matter and I do want to get this looked into.
Please contact us via your account or Live Chat.
Kind regards,
Feedback team
I have ordered products and received damaged
I have ordered products and received ruined and opened item. Replied on čistokrvnog service and tried through Messenger. No reply after few years of regular ordering. No customer support and will rethink future
EDIT: I did contact you immediately but no reply
10 March 2021
Reply from Myprotein.hr
Hello,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order.
Please contact us via your account and we would be able to investigate this any further.
Have a nice day,
Feedback Team
Reply from Myprotein.hr
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
Don't use Hrvatska Posta to deliver…
Don't use Hrvatska Posta to deliver purchased goods if we have payed DHL or something like that. Hrvatska Posta is not doing their job good! I had to go to the other side of the side to collect the goods because they are too lazy to deliver goods on right address regardless they have phone numbers and everything!
10 March 2021
Reply from Myprotein.hr
Hello,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order.
Please contact us via your account and we would be able to investigate this any further.
Have a nice day,
Feedback Team
Perfect Service
Loved expressed delivery of my Impact Whey Protein “Chocolate Brownie new and improved”, is amazing!! User for 3 years so far and I didn’t had any problems with the services provided!
10 March 2021
Reply from Myprotein.hr
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
great price and quality
26 February 2021
Reply from Myprotein.hr
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
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