RingGo - The UK Pay by Phone Parking App Reviews 

Not worth one star. Couldn't log in, tried to reset password, crashed, tried to set up new account, crashed every time. Tried multiple times, went around in circles. Terrible app. I pity anyone trying to park in a hurry, you're in for a nightmare!

WATCH OUT FOR SCAM ADS ON RINGO SITE. I used RingGo and the following day I had 2 payments being requested from my Bank account against a company called Corevlt.com. Complete scam - I managed to get a refund of the amounts they tried to claim but I would never use RingGo again.

Convenience fee WTAF

Parked my car and tried to sign up through the app but never recieved an TXT to activate it.Gave up and left still waiting a few days later, hopeless.

Dire and Dire. Very little care for the customer.

Terrible app, never works. And is fundamentally flawed. Not fit for purpose for the council. How the council have adopted this app is outrageous.

What a dreadful company
I contacted by telephone and paid to park
Credit card company have given me an approval number
Car park issued a parking fine
Spent 3 hours on ring go app and website and can't get a receipt they have totally the wrong information
Ring go web chat is designed to frustrated the customer in the hope they will give up and go away they deliberately make out they don't understand and talk about the opposite to what you want they say they cannot take incoming or make outgoing telephone calls even my bank were unable to find a telephone number for them trading standards need to investigate this company
So frustrating what a bunch of crooks.

MyRingGo app wanted me to reset my password, however you can’t just do that. You have to delete your account and start all over again. Ridiculous just to change your password. I don’t even own a car it’s to pay for Vistors parking outside my house. The app is difficult to navigate. The staff at Brent are rude when I asked for help. Unless you are a regular user of this app. You can not simply find Vistors parking section on the app. I have builders come on Monday and I dread to call them again. I’m not tech savvy and I can see the flaws on this app

RingGo is designed to make it impossible to pay within time (frequently change the login process, that you're logged out and have to reset, re-enter credit card details, update and confirm your details etc etc) while the time ticks. Even if you try everything in your ability to make that payment within the first 10 minutes and you still fail, then the fine is in the post. Further, there is absolutely no human customer services available, should you require it. I have had all the evidence and a really strong case against them, and they still simply overruled my appeal. I then took it through the 3rd party appeal process, but even that simply overrule without any consideration for your facts. They simply don't care. It really seems that the appeal department is also corrupted by RingGo to just overrule any appeal. RingGo is a total fraudulent scam!

Awful experience - whilst there are a few Rinngo car parks within easy access to Glasgow Royal Infirmary, the fact they are all almost empty tells there are issues & red flags with the process. The SMS & Phone options are literally impossible to complete & twice I've ended up paying more at shopping mall parking instead. Sort this by simple card contactless option & watch revenue increasing.

So frustrating! I notified them a day before my parking was due to let them know I'd selected the wrong date and wanted a refund. Even though I didn't use the parking and gave advance notice, they flat-out refused to refund me. Talk about daylight robbery!

Sat in a deserted carpark, lone female, while ring o sent me confirmation code after code. It then deleted my account and forced me to set up another one. Again, text code after text code not accepted/resent/ not accepted. Eastbourne council need to take a long hard look at this app. It's a fail. Why not try the park by phone app used by neighbouring Brighton? At least it works. Also, I nearly found myself signed up to some travel subscription thingy. I'm now gonna have to check my bank statement to make sure I've not been conned. Absolutely incompetent and dishonest app. Can't believe local authorities use it. A new low. I gave up and street parked illegally, didn't want to, but what are you supposed to do?

I won't be using this app again and deleting from my phone .Very unreliable and tricky to use. Was issued a fine after making paymnt for parking ,Delete .

This App is very poorly designed. I had to use it today in a rail station car park as I was collecting someone and needed to confirm that the first twenty minutes were free. Perhaps inevitably, I was immediately asked to reset my password. No problem, I thought, this should be straight-forward (ha!). It wasn't. The genius designers decided to place the App's 'Next' button on top of my Samsung S21's 'Home' button. When I tried to tap 'Next' I was repeatedly brought to my home screen. I almost used up the entire 20 minute's free time in the car park trying to grapple with this awful App.

Used them for first time yesterday. Took far too long to do then charged a fee for the privilege of paying! Won’t use again!

Do NOT use Ringo to pay for parking. I paid for Ringo; however, still received a fine from Cumbria Parking Services for the moments between two tickets. It was not possible to purchase a ticket covering an overnight period. Criminal theft, with no warning on Ringo and no assistance possible.

App doesn’t work, phone number tells you to use the app, pathetic services, should be ashamed of themselves

Tried to reset password by email and SMS, both do not work, no texting no email.
Absolutely terrible website, not even formatted for a mobile phone.
Who ever designed this system needs sacking, and if the council paid a 3rd party to develope it they should ask for their money back. What a waste of my time.

Terrible company!

This app actively puts customers at risk of getting parking fines.

I used RingGo to pay for council parking with a clearly stated daytime maximum stay of 4 hours. When my session was about to end, RingGo sent me a reminder notification prompting me to take action. The app then allowed me to extend my parking and accepted payment, with no technical block or clear warning that doing so would invalidate my parking.

I was later issued a PCN.

When I challenged this, RingGo confirmed in writing that their system knowingly allows customers to extend daytime parking beyond the permitted maximum due to a design limitation. They are fully aware that this can result in penalties being issued, yet the app still:
• sends reminders,
• allows extensions,
• takes customers’ money.

This is not a user mistake — it is a known system flaw that RingGo chooses to live with and shift the consequences onto customers.

Yes, signage may technically override the app, but if a company knowingly accepts payment for parking that isn’t permitted, that is deeply misleading. An app designed to “make parking easier” should not function as a trap for people who are trying to pay correctly.

Until RingGo disables reminders and extensions where they know penalties can result, this service cannot be trusted. Use with extreme caution.

Paid £3 for parking and selected the location which came up. Unfortunately this was apparently the wrong "code".

Nice fine received from Nottingham city council now even though I actually PAID.

I provided the council evidence also of the location not showing on the ringgo app but apparently this isn't enough.